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Monte Santo Resort

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Monte Santo Resort
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686 Reviews from our TripAdvisor Community

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There are newer reviews for Monte Santo Resort
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Showing 519: English reviews
England
Reviewed 6 November 2016

I first stayed here over a year ago and they couldn't have been more helpful. I've sent quite a few people there over the past year and people started to question why I was choosing this resort. I have just come back from my second stay and I have to say I was horrified by the treatment we received. There...

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Helpful?
2Thank KSA-UK
Management response:

Dear Guest, Thank you for choosing the Monte Santo Resort during your most recent visit to the Algarve. We wanted to acknowledge and apologize for the short comings you had pointed out in your review of the property. We pride ourselves on the high level service and product that we have to offer but clearly we did not meet your...

Liverpool, United Kingdom
Reviewed 2 November 2016

This was our fourth stay at Monte Santo. If anything the service has improved on last year and that was already top class. New TV offer, new on line check in and a new menu in the restaurant . We will be back-again!

Review collected in partnership with Alpharooms
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Helpful?
Thank rayfromliverpool
Management response:

Dear Guest, With our heart full, we see how pleasent your stay was and that it served your expectations. We thank you your kind comments about our resort and our facilities. We want you to know that your opinion is very important for our improvement. Thank you very much for sharing on TripAdvisor and we hope to see you again...

darwen
Reviewed 30 October 2016

we satayed 10 nights in a luxury suite , the suite was lovely with a nice kitchen with diswasher and washing machine. the kitchen was fully equiped but could have doen with a tea pot there was a lovely big bed and two bathrooms one with walk in shower. the breakfast was really good with pleant of choice. the mai...

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Helpful?
Thank jackie f f
Management response:

Dear Guest, It is a big pleasure to know that your stay at Monte Santo Resort was as positive or better than your expectations. We want to thank you for the time that you spent give these positive comments on tripadvisor. We kindly hope to see you again at Monte Santo Resort for another amazing stay! Kind Regards, Monte Santo...

A TripAdvisor Member
Level Contributor
51 reviews
16 hotel reviews
22 helpful votes
Reviewed 29 October 2016 via mobile

Just returned from a week at the Monte Santo resort and cannot speak highly enough of the lovely friendly staff, the beautiful accommodation and the great facilities. The resort itself is about a 15 minute walk into Carvoeiro all downhill but there is a shuttle bus you can book on 4 times per day that will take you if you...

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Guest, It gives us an huge satisfaction to know that your stay at Monte Santo Resort served perfectly your expectations. Thank you very much for choosing our hotel and for the election to an ideal stay. We want you to know that your opinion is very important for our improvement. It was a pleasure to have you in our...

lancashire
Reviewed 21 October 2016 via mobile

I stayed with my partner in a luxury one bed suite for 10 days from 10th October and was initially really impressed with the Monte Santo, so I'll start with the positives; good size suite with nice big bed, 2 bathrooms one with shower and bath and one with just shower, well equipped kitchen in terms of cooker, microwave, washing...

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Helpful?
1Thank claregreenacres
Management response:

Dear Guest, It was truly a pleasure having you as our guest at Monte Santo Resort. We also are pleased to learn that our services and facilities were much appreciated and we are thankful for your kind words. Nevertheless please accept our apologies for the shortcoming experienced due instruction information on your accommodation, it´s our standard to have a manual...

Reviewed 19 October 2016 via mobile

We stayed 12 days in this resort with our 3 year old and 1 year old. It was amazing. We were upgraded on arrival, the pool area was superb, staff friendly and so helpful and the accommodation was tremendous.... it is actually better than the pictures! We didn't hire a car and walked to town and back (steep hill rubbish...

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Helpful?
Thank Thecheynes
Management response:

Dear Guest, It is a big pleasure to know that your stay at Monte Santo Resort was as positive or better than your expectations. We want to thank you for the time that you spent give these positive comments on tripadvisor. We kindly hope to see you again at Monte Santo Resort for another amazing stay! Kind Regards, Monte Santo...

Reviewed 18 October 2016 via mobile

We stayed here as a family of 5. Booked a 2 bed apartment but got upgraded to a 3 bed townhouse. Very nice accommodation, spacious, nicely furnished but not 5 Star in my opinion as some signs of wear in places. Having said that all the staff we encountered provided a 5 star service. Only issue we had was on...

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Helpful?
1Thank Edward C
Management response:

Dear Guest, First of all we want to thank you for taking the time to expose your feedback about your stay. Regrettably to know that your experience at Monte Santo Resort did not make you feel as special as you wished. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with...

Ireland
Reviewed 16 October 2016

While full of great expectation on visiting Monte Santo - especially after reading the reviews previous - we can't but be anything but disappointed after our visit here. The resort itself is beautiful, the majority of the staff are an absolute pleasure to deal with yet it doesn't quite roll out the carpet for it's guests as you would expect...

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Helpful?
1Thank daddycuckoo
Management response:

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback regarding your last stay at the Monte Santo Resort. We have noted some mixed feelings towards our Resort and your review gives us the possibility to measure and improve our performance. We do regret to learn that in this occasion we...

Rossendale, United Kingdom
Reviewed 7 October 2016

I have being going to Carvoeiro since i was a child. I decided to take my young family there for a week. We stayed in beautiful townhouse close to the stunning main pool but also the option of using our private pool located outside the townhouses. The staff are incredible in every way. they go above and beyond to make...

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Helpful?
2Thank bretthowarth
Management response:

Dear Guest, It is a pleasure to see how good your stay was and that it served your expectations. We want to thank you for your amazing comments about our resort and our facilities. We apreciate a lot your sharing on TripAdvisor and we hope to see you again for another pleasant stay at Monte Santo Resort. Kind Regards, Monte...

Reviewed 5 October 2016 via mobile

Absolutely stunning resort with beautiful views. The staff couldn't be more helpful and actually happy! The spa treatment was so good both me and my boyfriend fell asleep! The food was really nice, although choice was a little limited for vegitarians the staff has made sure that all my wishes were met. Nothing seemed to be a hustle for them....

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Helpful?
1Thank Magdalena Anna L
Management response:

Dear Guest, With our heart full of joy, we see that your stay at Monte Santo Resort was a good one and it served your expectations! Thank you for taking the time to give us this feedback. We want you to know that reviews like these make our days and make us better and better everyday. It was a pleasure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Monte Santo Resort in Carvoeiro, offers a range of modern and luxurious Suites, apartments and townhouses. Just 45 minutes from Faro airport, Monte Santo is situated on the hilltops over Carvoeiro, a historic fishing town.Whether you are looking for a relaxing Algarve holiday, a fun-filled family holiday, or a spa or golf weekend, Monte Santo will cater to your every need with 5 star luxury. ... more   less 

Additional Information about Monte Santo Resort

Address: Rua Joao Paulo II | Lagoa, Carvoeiro 8400-556, Portugal
Region: Portugal > Algarve > Faro District > Carvoeiro
Price Range: €98 - €368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Monte Santo Resort 5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda and Prestigia so you can book your Monte Santo Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Monte Santo Hotel Carvoeiro
Monte Santo Resort Carvoeiro, Portugal - Algarve
Hotel Style:
#2 Luxury Hotel in Carvoeiro
#2 Family Hotel in Carvoeiro
#2 Spa Hotel in Carvoeiro
#2 Romantic Hotel in Carvoeiro
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Questions & Answers

Here's what travellers have asked, with answers from Monte Santo Resort staff and other travellers.
52 questions
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Glasgow, United Kingdom
1 month ago

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Questions? Get answers from Monte Santo Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“town houses are very spacious”
 of 5 bubbles wontontraveller99, 17 Dec 2016 | Read review
“The top balcony's to the left offer beautiful views of the ocean.”
 of 5 bubbles bretthowarth, 7 Oct 2016 | Read review
“Pick an upstairs room or else if you have a ground floor room you may hear people moving furniture above.”
 of 5 bubbles D9915TKangelah, 19 Sep 2016 | Read review
“free minibus to town from hotel. Apolonia supermarket is brilliant, not cheap, free shuttlebus.”
 of 5 bubbles ekdhr386, 4 Sep 2016 | Read review
“The townhouses closer to the hotel have a more sheltered room”
 of 5 bubbles 16declanm, 13 Aug 2016 | Read review
5 of 5