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Hotel Dukes' Palace Bruges

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Hotel Dukes' Palace Bruges
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2,378 Reviews from our TripAdvisor Community

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Showing 1,578: English reviews
Reviewed 12 April 2016

Uncomfortable pillows and too soft mattresses - not acceptable in a 5 stars hotel. Moreover, we found a hair in the bathtub AND another one on the wall of the shower - not acceptable in a 5 stars hotel.

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Thank Catherine D
Reviewed 11 April 2016

My Mum and I visited 4-7 March for a long weekend. The staff on Reception were very welcoming and helpful during our stay. The room was very comfortable and spacious with nice toiletries in the bathroom. The only negative comment I have is that although the air conditioning was switched off there still seemed to be cool air blowing in...

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Thank BritishBetty
Paris, France
Reviewed 10 April 2016

Very nice hotel, certainly one of the best in Bruges. The entrance is on a small alley off the main street, therefore very quiet. Rooms are very spacious and comfortable, service is excellent. Underground parking available but the entrance is difficult to find while avoiding the pedestrian part of town - make sure to request directions from the hotel if...

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Thank Caroline C
Chicago, Illinois
Reviewed 9 April 2016

My husband and I spent two nights at the Hotel Duke's Palace. It was cold and rainy the whole time we were there, so I could not have been happier to see a bathtub. We enjoyed the service of the hotel and the location. It is about 8 Euro to the train station.

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Thank leahwrigley
London, United Kingdom
Reviewed 7 April 2016 via mobile

Highly recommend this hotel based on location, price, and the quality. You would be extremely hard pressed to find an hotel of this quality for even twice the price in London. The staff are attentive to your needs, and the rooms are immaculately serviced. The breakfast is also excellent. My partner and I (based in London) both loved it, and...

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Thank JuanSyL
Herts
Reviewed 5 April 2016

We spent 2 nights in the Dukes Palace and were really impressed with the location (very central, 5 mins to main square, 20 mins walk to the station) beautiful decor, and the very friendly and helpful staff. Our room was comfortable and luxurious, no bath but a walk in contemporary shower which was lovely. The only disappointment was the spa...

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Thank sazj1
Brussels, Belgium
Reviewed 4 April 2016

When it was still a Kempinski Hotel, they had the best SPA in town: Pool, Sauna, Hamman. Why did the new owners gave away this asset? They simply closed the pool. Brugge at this price level is a destination where you need to do be able to do other things than just sightseeing. We asked for a late checkout (one...

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Thank thomasbrussels
Jeddah, Saudi Arabia
Reviewed 4 April 2016

it was fantastic to stay there the restaurant , service , comfortable bed , ....every thing family is the best plus the rooms with garden view ,the hotel is a historical palace very old but with modern touch and luxury furniture also the staff are amazing thy help and explain and give direction without even ask for it ..............

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Thank GHAZI a
Canterbury, United Kingdom
Reviewed 3 April 2016 via mobile

Brilliant. Not often do you go to a hotel and get what you expect from the photos and reviews. A lovely hotel, informal and elegant. We had a junior suite - the room was lovely, airy and quiet with a separate bath and shower and it was beautifully furnished to a high quality standard. One small point - the towels...

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Thank Emjtbex
Netherlands
Reviewed 1 April 2016

We stayed here for 3 nights, great room, bathroom and comfy bed. Bar service was excellent with attentive staff and a beautiful surroundings. Bistro served great value for money and a simple but excellent choice on the menu. Location was great too. All in all when we come for the Christmas Market later on in the year we'll choose this...

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Thank Fegari

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Dukes' Palace, former residence of the Burgundian aristocracy, is the perfect location in the heart of UNESCO World Heritage city of Bruges. The 110 rooms, of which 18 suites and 5 family rooms, are all unique and combine contemporary comfort with authentic elegance of the 15th century. The 3000 m² garden, the terrace, the bar and beautiful lounges are the ideal place to enjoy. You can relax in The Spa with sauna, hammam and gym. The hotel also features a spacious garage. ... more   less 

Additional Information about Hotel Dukes' Palace Bruges

Address: Prinsenhof 8, Bruges 8000, Belgium (Formerly Kempinski Hotel Dukes' Palace)
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: €149 - €396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Dukes' Palace Bruges 5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Kempinski Hotel Dukes Palace
Kempinski Hotel Bruges
Hotel Style:
#2 Spa Hotel in Bruges
#3 Business Hotel in Bruges
#8 Luxury Hotel in Bruges
#11 Family Hotel in Bruges
#14 Romantic Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dukes' Palace Bruges staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Older rooms are lovely but have older air con.”
 of 5 bubbles 221RichardB, 18 Feb 2017 | Read review
“Ask for one that has temperature control and doesn't have a glass bathroom wall next to the bed. ”
 of 5 bubbles rm45, 18 Feb 2017 | Read review
“The suites are amazing, take time for a spa visit !”
 of 5 bubbles killfakem, 15 Feb 2017 | Read review
“A central light in the room would be a plus. Some areas were very dark. ”
 of 5 bubbles LesleyL508, 11 Feb 2017 | Read review
“The room at the very end of the hallway had weak WiFi. ”
 of 5 bubbles Sue176, 5 Feb 2017 | Read review
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