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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 98 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
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1,540 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Heritage - Relais & Chateaux
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Showing 1,192: English reviews
Reviewed 27 January 2014

Simply stunning, intimate hotel. So much attention to detail. We loved the thought of the nespresso machine and iPad and they got well used! Service was just so friendly from check in to check out, nothing was too much trouble for them. Wish we could have eaten at the hotel but we'd already been given so many recommendations for restaurants....

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Helpful?
1Thank Melkats
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We're trilled that you had such a wonderful time full of romance.....! We are very happy to read you appriciated all our in-room facilities! Thank you for your kind words!

Birmingham, United Kingdom
Reviewed 27 January 2014

This hotel is perfectly located. Everything you want to see is in walking distance. The staff are more then helpful and the decor is stunning. We didn't use the Spa/Fitness facilities so cant comment but i wouldn't fault this hotel.. Bruges is a must visit place the buildings are stunning! There is a distinct smell of chocolate everywhere so a...

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Thank Meld1307
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Bruges has a bit of magic for everyone! Our location is probably one of our best features along with our level of luxury and service! Make sure you don't miss our local appetizers by our chef in our bar Le Magnum on your next visit! Thank you for your review!

Paddock Wood, United Kingdom
Reviewed 20 January 2014

As always we thoroughly enjoyed our stay at this superbly located hotel. Everyone is always friendly and helpful. The room was exactly what we have come to expect from the Heritage as was the service. A problem with the radiator in our room was sorted out very efficiently by the receptionist An who went to a lot of trouble late...

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1Thank Meryl12
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Waauuwwww, your 5th Heritage review! Thank you so much! And we can't wait to welcome you back as we love our repeat guests!

London, United Kingdom
Reviewed 19 January 2014

What a wonderful hotel and matched by wonderful staff! My girlfriend and I stayed for one night on a short trip to Brugge and wished we could of stayed here for longer. We stayed in one of the suites which were very charming and spacious. This had a very comfy bed and relaxing lounge area which was great. The room...

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1Thank Anthony G
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank your for a perfect rating! We can imagine you wished to stay longer....! We hope you'll be able to come back soon for some more great moments!

Sydney, Australia
Reviewed 15 January 2014

we stayed in a standard room but there was nothing standard about it. the location is absolutely brilliant, only a block behind the belfort square. the room was generously sized, lovely bathroom and toiletries, great wifi, ipad for use in each room, lovely service, nespresso machine, ipod dock and super comfortable bed. we honestly can't think of anything negative to...

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1Thank abigail0212
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

What a fantastic review! Thank you so much for your recommendation and we look forward to your next stay!

London, United Kingdom
Reviewed 9 January 2014

We stayed at the Heritage for three nights from 2nd January, catching the end of the Bruges Christmas Market. The hotel is in a great location, just a stone's throw from Markt, and all of the main places of interest are just a short walk away. The staff were very friendly and extremely helpful, and the facilities were everything we...

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1Thank Simon S
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes indeed, fairytale Bruges...during the Christmas period and magic all over the year! We feel sorry you found the mattress to be too soft. We hope you'll sleep more comfortable next time on our new Nislon handmade beds with luxury linen! Thank you for your review!

Warwick, United Kingdom
Reviewed 6 January 2014

A wonderful and well located hotel in central Bruges. Just one block back from the main square, this is perfect for a city break, giving easy walking access to the main sights of the city. The staff were always friendly and helpful and the property is extremely well maintained and the rooms are superbly equipped (ours had a Nespresso machine,...

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1Thank DS23UK
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We're glad to read you enjoyed all our in-room facilities and our central location. The perfect starting point for a comfortable citybreak. Thank you for your review!

New Delhi, India
Reviewed 29 December 2013

I stayed for a night at this hotel in June, so this is a delayed review. Heritage is a wonderful boutique hotel in a quiet street just off Markt – and dare I say, the name of the street - Niklaas Desparsstraat – is longer than the street itself! So if finding the hotel is a slight issue, you can’t...

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1Thank sumansays
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are so happy to read that your Hotel Heritage experience was so unique....! Thank you for sharing your review here on Tripadvisor and we look forward to seeing you again in the near future for another magical experience, Winter? Summer?.... Bruges has magic in each season!

Dublin
Reviewed 25 December 2013

We stayed for 2 nights in Nov 2013 and had a wonderful time. As others have said the location of the hotel is superb. Could not have been better located in fact. We were upgraded to the suites at the top of the hotel. The room was large with a separate seating area away from the bedroom. The room was...

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2Thank trinity4
London, United Kingdom
Reviewed 25 December 2013

We popped across the Channel for a night in beautiful Bruges and couldn't have chosen a better place to stay. Heritage is a gorgeous hotel in a brilliant location. The service was impeccable throughout, from the warm welcome to being sent on our way home with bottles of water for the drive. In between times we enjoyed complementary sherry and...

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1Thank BMCPY
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We strive to offer the best personalized service in Bruges! Thank you for your kind words!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: €170 - €583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They were smallish but well appointed.”
 of 5 bubbles 901rac, 9 Dec 2016 | Read review
“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, 15 Oct 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, 15 Sep 2016 | Read review
“Rooms 42 & 43 on the upper floor are excellent.”
 of 5 bubbles 917dennisw, 14 Sep 2016 | Read review
“We were on the third floor and our room was absolutely fine.”
 of 5 bubbles jackiew125, 25 Aug 2016 | Read review
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