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All reviewscity centrerefurbished recentlynice walk along the riverquiet locationlarge bedcoffee facilitiespublic transporthotel is cleanstaff is very friendly and helpfulfour starrecommend this hotelminute walkpark your carrooms are spaciousbusiness tripon footclose to the train station
We have spent one night at Europa Hotel on 17 February in room 106.
The personnel was very friendly and kind but we had a very bad surprise with the room.
There was moisture on the wall and infiltration, a hard smell of moisture also....More
This hotel was easy to find, on the outskirts of Ghent city centre. There is parking for hotel guests.
Check-in staff were very friendly. The room was clean and well furnished, including with a pod-stay coffee machine. The bathroom was great with with high-quality toiletries....More
Thank Ellie S
Response from Monique D, General Manager at Europa HotelResponded 3 weeks ago
Thank you for your stay and good review.
I can understand that it is a long walk in the rain in the night, but the hotel is easy to acces by car!
We stayed in the hotel for one night through Hotelspecials, which was a good deal, so not to much right to complain. In general the hotel is all right, 20 minutes walk from the centre and modern rooms, but there are two things I think...More
Response from Monique D, General Manager at Europa HotelResponded 9 January 2018
Bedankt voor de review.
Het helpt ons om inderdaad onze service te verbeteren.
Wij nemen alles zeker op...More
Exceptional welcome from lady receptionist. Given good info on hotel and Ghent. Rooms clean and comfortable. Easy walk into centre along side canal. Amazing gourmet meal at nearby restaurant. (Carte Blanche) Woke up to snow!
We were a party of 8 & the hotel had placed all our rooms close together which was great. Parking was easy right outside the hotel. Every member of staff we had any contact with was very friendly & the bar staff were exceptionally good....More
Response from Monique D, General Manager at Europa HotelResponded 12 December 2017
Many thanks for those kind words and nice review.
I will certainly inform our staff. It will encourage them to continu in the future with the same service to all our customers.