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Best Hotel

Traveller (36)
Room & Suite (12)
Dining (2)
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  • Excellent5%
  • Very good26%
  • Average22%
  • Poor15%
  • Terrible32%
10 Feb 2018
“Nice location”
5 Dec 2017
“Trying to be fair and honest”
Free Wifi
Non-Smoking Rooms
Rooftop Bar
2 Star Hotel
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Reviews (153)
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1 - 5 of 48 reviews
Reviewed 29 March 2018 via mobile

Stay away from this hotel! The walls were paper thin, the hair dryer didn’t work, mini fridge didn’t work and you could hear people conversation through the vent. I was very disappointed with the service. Staff were extremely rude and there was a bad smell...More

Thank Melissa D
Reviewed 10 February 2018

We chose this hotel because of its location, it's in walking distant to Grand Place Brussels, and other attractions. About 10 minutes walk to Central Station. Staff was friendly but the hotel is a bit run down. Toilet seat in our room was not stable,...More

Thank Yuvanart
Reviewed 12 December 2017 via mobile

The staff are unprofessional. We had a booking at hotel but our flight had delayed 2 hours. When we arrived at hotel 00.25 the reception was closed and there weren’t staff at front desk and they didn’t answered to our mails and calls and rings...More

Thank John D
Reviewed 5 December 2017

Honest review, despite a bad experience. First a WARNING - Reception is NOT manned 24 hours... There is an emergency number but, from other reviews, whether it gets answered or not is a matter of chance. If you are arriving late (past 21:00) I would...More

Thank hungmung
Reviewed 21 November 2017

I booked two nights. And an additional night a few nights later. The hotel does say its reception is manned 24 hours, however it looks really quiet in the small hours. I reported a leaking shower hose, and 50 minutes later the receptionist tried to...More

Thank Andrew R
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Top amenities
Free High Speed Internet (WiFi)
Price range
US$62 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
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Belgium > Brussels
Also Known As
Chantecler Hotel Brussels
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Traveller (36)
Room & Suite (12)
Dining (2)
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Room Tips
"Room far from the street"
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"If you can, choose a room in another hotel."
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"A lot of the rooms have baths with shower attachments. Some have showers. If you dont ask you get what you..."
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"avoid this hotel with all measures"
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