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The Hotel - Brussels

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The Hotel - Brussels
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4,330 Reviews from our TripAdvisor Community

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Showing 2,669: English reviews
Tallinn
Reviewed 21 October 2016

Excellent service (staff very helpful and always smiling), great location for shopping, hotel room was very well equipped and loved the complimentary minibar. I would definaitely recommend to use this hotel on your next trip to Brussels.

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Helpful?
Thank Matijarve
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Matijarve, What an absolute pleasure it is to read your review, many thanks for your kind words! We're happy to see that you have enjoyed your stay with us and that you liked the location as well as the complimentary minibar and our staff. That's always nice to hear. We were thrilled to have you over and would love...

Arnhem, The Netherlands
Reviewed 20 October 2016

Got a voucher for a deluxe superior panorama room. We booked another night in the same room. Price was what I would normally spend for a 2 night stay but I expected it to be very luxurious. The view was spectular, but the room itself was not that special. Hotel spa was small. Location was somewhat outside of the city...

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Thank Karin S
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Karin, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked the view. However, we're sorry to hear that you have encountered some issues for which we would like to apologize. It's a pity that the spa couldn't persuade you....

Sint-truiden
Reviewed 20 October 2016

Perfect location, very clean,... Everything was as is should be. Didn't use the wellness as the receptionist mentioned. So this is something that I definatly will try the next time I stay at The Hotel

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Helpful?
Thank hannev551
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Hanne, What a pleasure it is reading your review, many thanks for your kind words! We're very happy to see that you have enjoyed your stay with us and that everything was as it should be. Should you be planning your next trip to Brussels (to try out the spa, which is a must indeed :-) ), feel free...

Thessaloniki
Reviewed 19 October 2016

for those who seek a luxurious stay in the heart of Brussels.excellent corner room view and very nice and clean rooms.nice restaurant and good breakfast.close to public transportation and one step away from luxury boutiques.

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Helpful?
Thank konstantinosk607
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear konstantinosk607, Many thanks for your kind words! We were thrilled to have you over and are happy you felt the same. It's a pleasure that you liked your room as well as the view, the restaurant and the location. Should you be planning your next trip to Brussels, we'd be more than happy to welcome you once again. So...

New York
Reviewed 19 October 2016

Corner rooms are really great and the price is right. The beds are super comfortable and all linen and towels are crisp and clean. Very well situated for shopping, restaurants and walks. Close to the Sablon,the Bois de la Cambre,....The room service is punctual and the waiters are polite and smiling.

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Helpful?
Thank carinal828
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Carina, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked the beds as well as the location and the room service. It's always nice to hear that our staff is being appreciated! In the hopes of welcoming you once...

London, United Kingdom
Reviewed 19 October 2016

The Hotel is a great place to stay at! Location is perfect (5 minutes walking distance to Sablons only 15 minutes to Grand Place) and service has been amazing. And oh what a view!!! Breakfast was delicious with great choice. I can only recommend staying at The Hotel.

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Helpful?
Thank Marionnette7
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Marionette, What a pleasure it is to read your review, many thanks for your kind words! We're very happy to see that you have enjoyed your stay and that you liked our location as well as the view and services. It's always nice to hear you that you recommend staying with us. Should you be planning your next trip...

Kiev, Ukraine
Reviewed 18 October 2016

As always (I am a regular customer) I have enjoyed my stay at The Hotel. The view is great, the rooms are comfortable, service is impeccable, the gym is sufficiently equipped (which is not always the case in hotels boasting the presence of a gym), the neighbourhood is.. uh.. affluent. For once I would like to add a negative point...

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Helpful?
Thank Wilfried D
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Wilfried, Thank you very much for your detailed comments. It's always a pleasure having you over and we're happy you have given us some targeted feedback. It's nice to see that you like the view as well as the service and the neighbourhood. However, I do would like to apologize for the issues you have encountered with the mattress....

Amstelveen
Reviewed 17 October 2016

A really nice hotel which is centrally located. Very friendly hotel staff and professional. Good value for money with excellent dining facilities. Very clean rooms and accessories. The front desk is very helpful and accommodating. Cant ask for more.

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Helpful?
Thank Jagan R
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jagan, What a pleasure it is reading your review, many thanks for your kind words! We're very happy to see that you have enjoyed your stay and that you liked our staff as well as the value for money and our restaurant. We were thrilled to have you over and would love to do so again, so should you...

Lisanza, Italy
Reviewed 17 October 2016

Very elegant hotel, excellent customer service. Accessories and free minibar are definitely a plus. The area does not offer many nice restaurants and is not so close to the amenities of the centre on foot: these are the only drawbacks.

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Helpful?
Thank Marusca G
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Cara Marusca, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our services as well as the complimentary minibar and amenities. It's a pity however that you weren't able to find some nice restaurants in the neighbourhood. Should we have...

Zurich, Switzerland
Reviewed 13 October 2016

Very central and convenient, close to public transportationa and ritght in city center. Nice restaurant. Great view from a corner room, better be in the hotel watching the city than in the city watching this building.

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Helpful?
Thank Mosad004
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Mosad004, What a pleasure it is reading your review, many thanks for your kind words! We're very happy to see that you have enjoyed your stay and that you liked our location as well as the restaurant and the view. We were thrilled to have you over and are glad you felt the same. Should you be planning your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: €120 - €292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up has the best view!”
 of 5 bubbles Romereiziger, 26 Mar 2017 | Read review
“Ask for a room in high floor to get the opportunity to admire the view (both side are nice)”
 of 5 bubbles 79benjamind, 24 Mar 2017 | Read review
“Ask for a high floor”
 of 5 bubbles TobiasSweden, 23 Mar 2017 | Read review
“ask for high floor, window view facing towards grand palace side.”
  • Room
 of 5 bubbles QuantumCoco, 6 Mar 2017 | Read review
“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
5 of 5