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The Hotel - Brussels

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The Hotel - Brussels
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4,219 Reviews from our TripAdvisor Community

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Showing 2,608: English reviews
Brussels, Belgium
Reviewed yesterday NEW

I understand the rooms are comfortable. But the fact that the Brussels authorities allowed this tall nondescript building to be built in the old central part of the city underlines yet again their poor judgment. (Sadly Brussels more than most European cities has been an enthusiast for brutalist modern redevelopment - witness also the whole Europe area of the city,...

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Helpful?
Thank higvin
X
Reviewed 2 days ago NEW

The room was very clean, modern and well-equipped. Great views from the 12th floor. Good gym and delicious breakfast. All of the staff were very friendly and helpful. Loved the free mini-bar included in the price!

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Thank A1106XNalisonc
münchen
Reviewed 5 days ago NEW

beautiful view from the upper rooms but outside of this a normal 4 * Hotel on a higher Level. Rooms are as they should be (expected in a 4* Hotel) Spa Area is very small but with a nice view out of the sauna. Steambath very small, sauna also small, relax room much to small not enough beds to relax...

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Thank 109wilfriedh
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Wilfried, Many thanks for having taken the time to write down your comments. We're disappointed to see that you found your stay with us not that special. We always strive to give our guests the most welcoming and warmest experience, so it's a pity to see that you were not impressed by our services. Nonetheless I would like to...

Ebly
Reviewed 5 days ago NEW

This was the first time I stayed in the hotel but would highly recommend it. The view from the breakfast area is peaceful, the rooms are quiet and curtains and shades guarantee a long night of sleep. The staff at the front desk is really friendly and the sauna is relaxing and quiet.

Review collected in partnership with this hotel
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Helpful?
Thank X3049QMmarie
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Marie, We would like to thank you for your feedback following your recent stay at The Hotel.Brussels. We are delighted that you had a great time with us :-) ! We hope to be able to welcome you again! We will do our best to provide a better service is possible. Do not hesitate to contact me directly on...

Helsinki, Finland
Reviewed 6 days ago NEW

Modern quiet, great breakfast, near everything in center (especially CEN/CENELEC, only 10min walk). Room and bed was good as it should for this price (I had extra bonuses from Hotel.com for booking), and service as it should

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Helpful?
Thank Markus-Stadi
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Markus, Thank you so much for this lovely feedback after your stay at The Hotel. We are so glad that you had a great time with us and that your stay with us has met your expectations. Should you have another opportunity do not hesitate to renew this experience. At any rate we will do our best to deliver...

Vienna
Reviewed 6 days ago NEW

Great Stay! Quiet Calm, clean, perfectly decorated and equiped. Nespresso machin in all rooms! staff always friendly and competent. Bar calm and well equiped. Great view and perfect Location for all kind of Trips.

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Thank 168wolfgangs
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear 168wolfgangs, Thank you so much for this precious feedback. We are very pleased to know that your stay at The Hotel.Brussels has met your expectations. Should you have another opportunity do not hesitate to renew this experience. At any rate we will do our best to deliver an even better service if possible. You may contact me directly on...

New York
Reviewed 6 days ago NEW

I stayed in The Hotel for 5 days for business. This is my second year in a row stay. It is in the heart of the city very good location. Close to nice restaurants. Friendly staff. Rooms are comfy. Highly recommend it

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Helpful?
Thank nilguno2017
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Nilguno, We would like to thank you for having taken the time to share your experience at The Hotel.Brussels. We are very delighted to read that you had a great stay with us. We hope to be able to welcome you again. we will do our best to make it a unique experience. On behalf of the whole staff...

Reviewed 1 week ago NEW

Really enjoy my stay at the hotel. I was there to attend a business conference. The facilities were great: meeting room, coffe/lunch area. The room was nice too with an excellent window store that did not let any light go through: excellent night of sleep.

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Thank crbcrb72
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear crbcrb72, We would like to thank you for having taken the time to write down your feedback about your recent stay at The Hotel.Brussels. We are very glad that you had a great time and a pleasant night. We hope to be able to welcome you again! In the meantime on behalf of the whole staff of The Hotel.Brussels...

Zoeterwoude
Reviewed 1 week ago NEW

I find the hotel basically good. But the lack of being able to open a window makes it a less good experience. Also the elevators are slow, and offering the card every time is a nightmare (I understand it increases safety). Maybe the place for "smokers" can be enlarged, even for non smokers like me.

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1Thank V1751WMericg
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear, Many thanks for having taken the time to write down your comments. It's a pity to see that your stay did not live up to your expectations, for which we would like to apologize. It is correct indeed that the windows cannot be open due to security measures. However, we have an advanced airco system that can air out...

Hong Kong
Reviewed 1 week ago

No cups and spoons in room. The shower cubicle and toilet share to use the same glass door which is a bit awkward. When the door is used to shut the shower cubicle, the door cannot shut well and water splashes outside. There is no wall to separate the toilet wash basin and the bed

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Helpful?
Thank yukshiudebbiel
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear yukshiudebbiel, Many thanks for having taken the time to write down your comments. We're disappointed to see that your stay didn't live up to your expectations due to the bathroom. It's indeed true that most of our bathrooms have an open layout and it's pity to see that was not to your liking. Should we have the pleasure of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: €122 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#12 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
27 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the west side will give you a great view of the Palace of Justice.”
 of 5 bubbles savetruman, 8 Feb 2017 | Read review
“choose a courner room for a beatiful view”
 of 5 bubbles odaoli, 6 Feb 2017 | Read review
“whereas level 24 hosts the panorama lounge and 23 the wellness, level 22 might be the quietest option (deluxe rooms)”
 of 5 bubbles nielsf863, 10 Jan 2017 | Read review
“Ask for a corner room with the blackout shades on a higher floor. Very quiet there.”
 of 5 bubbles ChrisJ8, 5 Jan 2017 | Read review
“All rooms offer awesome views!”
 of 5 bubbles Duck1963, 23 Dec 2016 | Read review
5 of 5