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Stanhope Hotel

Travellers' Choice award winner
#20 of 199 Hotels in Brussels
GreenLeadersSilver level
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Stanhope Hotel
Stanhope Hotel
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1,172 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Vancouver, Canada
Reviewed 24 August 2011

The Stanhope was way above my expectations. The service was excellent and the room was huge. I was expecting a a sub-par room, but I got what seemed to be a suite. There were great toiletries from L'Occitane and even a pair of slippers. The bathtube was so big. The location was a bit far from the action so if...

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1Thank Speedy688
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travelers. We are pleased to hear that your stay met up on your expectations and your nice comments have been forwarded to our staff members. Looking forward to the pleasure of welcoming you back in the near future, we remain,...

UK
Reviewed 20 August 2011

Loved this hotel. Staff were lovely and helpful. Rooms were amazing. Breakfast was very tasty and plenty of it. Location was ok, but would have liked to be a bit closer to the Grand Place etc.

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Thank Suzzii q
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your review we received trough the Tripadvisor website. We are pleased to hear that you enjoyed your stay and we can assure you that nice comments like yours are mostly appreciated by our staff members. Looking forward to the pleasure of welcoming you back at the Stanhope Hotel on your next...

Toronto, Canada
Reviewed 15 August 2011

This was a great hotel in every respect. Our rooms were great and the breakfasts were lovely. Staff are incredibly kind and helpful and we would accordingly recommend the hotel with enthusiasm.

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Thank ChipField
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travelers and we are pleased to hear that you enjoyed your stay. As we are currently working to keep up the high level of services; it is always a pleasure to share positive feedbacks from our guests with our staff...

Dublin, Ireland
Reviewed 6 August 2011

we stayed in the Stanhope after a hectic few days roughing it at a festival and were looking forward to relaxing in a bit of luxury unfortunately that was not to be.. I had forgotten to print off my booking confirmation which I was told was absolutely required despite the fact that the booking was on the system and i...

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2Thank sallyann82
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience in our hotel and the nice comments done on our staff, the location and the food quality. We regret to hear about the issues on the moment of check-in as well as with the air-conditioning and we hope you will accept...

Goa, India
Reviewed 4 August 2011

Stanhope is housed in a turn of the century residence and the hotel reflects this charm and warmth. We had a very comfortable room. The service was very good and the breakfast superb. The hotel is very well located central, yet quiet. We bought some excellent chocolates from a shop around the corner - highly recommended. The decor, the rooms,...

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Thank deedutt
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback on your recent stay and the nice comments concerning our hotel. We are pleased to hear that you appreciated our services and the relaxing atmosphere. We have taken carefully note of your remark concerning the shower and we hope you will accept our most sincere apologies for the inconvenience...

Cambridge, United Kingdom
Reviewed 29 July 2011

We really enjoyed our stay at this hotel in Brussels but were disappointed that, when we checked out, we had 75 Euros of "car parking charges". Their website does state that "Parking is available" but we were not told about the price when we checked in. Knowing that it was 25 Euros a day to park there, we would've parked...

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1Thank robertgcross
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience in our property and the nice comments on our hotel and breakfast. We have taken carefully note of your remark concerning the car parking rate and we would like to inform you that it is mentioned on a special note next...

Los Angeles, California
Reviewed 20 June 2011

Terrific room. Wood floors, great choice of accessories. I could live in this room. Did not feel like a hotel room. Bad points-no wifi. Only option is to use hotel computer in lobby. One night a woman was using it for over an hour. Location is not near hot spots such as the plaza. It is near shopping but when...

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Thank barry51555
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travelers and we are pleased to hear that your room met upon your expectations. As we are currently working to keep up the high level of services; the feedback of our guests is very useful information for future improvements. The...

Glasgow, United Kingdom
Reviewed 13 June 2011

It's a fine hotel, for sure, but it's a little faded in places for a 5 star establishment. Our room was perfectly pleasant and clean etc, but it was quite cramped given all the furniture and the bathroom was rather dated. Air conditioning was a welcome plus. Liked the complimentary shoe shine idea, although they ignored my shoes on the...

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2Thank philby76
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback trough the Tripadvisor website and we are pleased to hear you enjoyed your stay. We would like to inform you that your comments concerning the room and shoe polish service have been forwarded to the Housekeeping Manager. As your room was probably located in the ‘House of Presidents, please...

The Plains, VA
Reviewed 6 June 2011

Nice place, really, with lovely rooms and facilities. I want to praise it but must bury it, never to return because the Internet access is simply unacceptable. You need vouchers from the front desk and even then it comes and goes and then completely disappears, insisting you are already logged-in when you are not. I'm not at all confused about...

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1Thank ThePlainsman
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience in our property and the positive comments done. We have taken carefully note of your comment concerning the internet problem and we hope you will accept our most sincere apologies for the inconvenience caused. As we understand completely that a good...

Southampton, United Kingdom
Reviewed 1 June 2011

Quiet and convenient and generally comfortable the Stanhope will have to imporve some of its rooms to retain 5 stars. My Classic room in the Garden suite had signs of damp on the room wall and ceiling in the bathroom - and mould in the bath tub grouting. Some spots on the inside of the bed cover and the carpet...

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Thank sheila55_10
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience trough the Tripadvisor website and we are pleased to hear you enjoyed your stay. We have taken carefully note of your comments concerning your room that we have forwarded to the Manager of the concerning department. Looking forward to the pleasure of welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brighton Restaurant
Brighton Restaurant
Cuisines: European, French, Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Offering a luxurious escape from your daily life, Stanhope Hotel is situated in the European Quarter, near the historical centre of Brussels and close to the famous Sablon Antique Square.This fabulous boutique hotel is a peaceful heaven in a prestigious turn-of-the-century Brussels residence. In 1991, Stanhope Hotel, located in the centre of Brussels, was inaugurated first 5-Star hotel in Belgium. From the delightful bright lounge, with its Library Bar, over the Brighton restaurant to the picturesque interior garden with ivy-clad walls, everything is breathing elegance and charm. After 12 years, an extensive renovation and enlargment of the property has been established, counting today 125 Standard or Classic and Superior rooms, Suites and Apartments, as well as extensive conference facilities. ... more   less 

Additional Information about Stanhope Hotel

Address: 9, Rue du Commerce, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: €103 - €232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stanhope Hotel 5*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Brussels
#3 Romantic Hotel in Brussels
#11 Green Hotel in Brussels
#15 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Stanhope Hotel staff and other travellers.
13 questions
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Questions? Get answers from Stanhope Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a suite rather than a standard room - the upgrade is worth the price.”
 of 5 bubbles curtisrivieref, 21 Feb 2017 | Read review
“Don't choose a Small room.”
 of 5 bubbles TheOldTiger, 1 Feb 2017 | Read review
“If possible a suite is great,”
 of 5 bubbles LorraineB614, 4 Jan 2017 | Read review
“ask for the building where the reception is - not the annex”
 of 5 bubbles mariannekastrup2015, 13 Dec 2016 | Read review
“higher floors more sun”
 of 5 bubbles leventist, 13 Dec 2016 | Read review
5 of 5