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Floris Arlequin Grand'Place

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Traveller (523)
Room & Suite (301)
Dining (125)
Overview
  • Excellent13%
  • Very good48%
  • Average26%
  • Poor8%
  • Terrible5%
Travellers talk about
“breakfast room”(75 reviews)
“top floor”(50 reviews)
“the grand place”(134 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
3 Star Hotel
All hotel details
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,288)
There are newer reviews for Floris Arlequin Grand'Place
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Traveller rating
75
240
123
51
30
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75
240
123
51
30
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All reviewsbreakfast roomtop floorthe grand placegreat locationcentral locationcroissantsthe hotel is cleanincluded breakfastyour luggagedouble bedthe heart of the citymain attractionsfew minutes walkbars and restaurantstrain stationharlequinrooftops
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11 - 15 of 519 reviews
Reviewed 25 February 2018

We were delighted that we chose to stay in this hotel. The location was perfect, very central and only a few minutes walk to all the main attractions and also to the train station. The hotel was warm and comfortable on a cold weekend in...More

Thank Sinéad G
Response from Cletus T, General Manager at Floris Arlequin Grand'PlaceResponded 4 weeks ago

Dear Sinéad G, Thank you very much for your great review! We truly appreciate your words and your trust in us. I am very happy to hear that our employees and service met your needs and expectations. Looking forward to welcome you back in the...More

Reviewed 21 February 2018

The hotel doesn't look like the photo show in the website, much older and didn't maintain well, and the room is old-fashioned, only good thing about the room is big. Beside the location is good, as it close to the city square, lot of restaurant...More

Thank Cityangel25
Response from Cletus T, General Manager at Floris Arlequin Grand'PlaceResponded 4 weeks ago

Dear Cityangel25, Thank you very much for your feedback. It is with some discontent that we came across your less than positive experience at Floris Arlequin Grand Place Hotel. However, your opinion is important in overcoming less positive aspects that our guests may encounter during...More

Reviewed 19 February 2018 via mobile

Well I stupidly ignored the other comments on this site and took a gamble. Which didn’t pay off. The only positive I can say about this hotel is the location. It couldn’t be better. And that’s why I picked it. It’s 2 mins from the...More

Thank PaulLondonTraveller
Response from Cletus T, General Manager at Floris Arlequin Grand'PlaceResponded 28 February 2018

Dear PaulLondonTraveller, Thank you for taking the time to share your feedback. I was very disappointed to read of your experience during your stay. Your comment has been analyzed and be assured that we will take steps to improve the quality of our service in...More

Reviewed 16 February 2018

The price was very nice and the location very convenient (especially for touristic purposes). Nevertheless the room was a littls old-fashioned and the airconditioning was average so it was kind of cold (but very annoyingly). For the rest it iffers the basic stuff, it is...More

Thank vageliskos
Response from Cletus T, General Manager at Floris Arlequin Grand'PlaceResponded 28 February 2018

Dear vageliskos, Thank you for your feedback. It is with some discontent that we receive your feedback because our goal is to maintain quality in the service and the satisfaction of our customers. In that sense, your feedback is extremely important to help us improve...More

Reviewed 6 February 2018

I recommend you avoid this hotel !!! In February 2018 I stayed at that hotel. Because of the staff, I had a terrifying experience. In the 3 days I spent there, the access card was blocked 2 times in 2 different days. When i reported...More

Thank Alexandru M
Response from Cletus T, General Manager at Floris Arlequin Grand'PlaceResponded 9 February 2018

Dear Alexandru M, Thank you very much for sharing your feedback with us! Please accept again our sincerest apologies for the unpleasant and unacceptable situation you had. The Hotel Manager was in contact with in order to assure you that the case was taken with...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$87 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (523)
Room & Suite (301)
Dining (125)
Amenities (18)
Business Centre & Event Rooms (2)
Questions & Answers
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Leah G
4 December 2017|
AnswerShow all 2 answers
Response from PFReviews | Reviewed this property |
Hi we booked a car through Suntransfers and for the price and convenience it was great. A chauffer driven Mercedes which was a few dollars more than the train.
0
Votes
nicola1035
27 October 2017|
AnswerShow all 8 answers
Response from PFReviews | Reviewed this property |
There is the local train that can take you from Midi to a stop near the hotel. We used it the other way, from near the hotel to Midi Its walkable if you like a bit of a walk with luggage in tow.
0
Votes
Room Tips
"Choose a room with a view."
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"ask for a double bed which is really a king."
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"View from our room on the second floor was of an AC unit and brick wall."
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"The upper floors have a fantastic view over the city"
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