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Le Chatelain Hotel

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Le Chatelain Hotel
Le Chatelain Hotel
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411 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Bochum, Germany
Reviewed 20 March 2017

The staff are most helpful and the atmosphere is stylish and calm. Beautiful furniture. No problem was too much for them. I had a beautiful elegant room and the room was set up in such a way that I could do some work from the room. The room had two large windows allowing day light to wash the room. The...

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Thank lornah650
Glasgow, United Kingdom
Reviewed 7 March 2017 via mobile

I really liked this hotel the restaurant although without a huge choice was very tasty. Staff particularly helpful, lovely bar area, good choice at breakfast and the lobby area is very pleasant. It is quite an old hotel however and the rooms and on the dated scale of traditional. Comfortable though so can't complain just in need of decor.

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Thank Claire L
Reviewed 13 February 2017

I used this hotel when visiting Brussels on business. it is easy to get to - 15 minutes / 9€ in an uber from the Eurostar and close to a tube station. It's a little way from the historic centre of the city. Rooms are very nicely appointed, hotel is quiet and the internet speed is good.

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Thank Fred G
Tel Aviv, Israel
Reviewed 12 February 2017 via mobile

The room was big, the staff was amazing. Breakfast was very fulfilling and had big diversity. The hotel is right next to the train and you can get everywhere in Brussels. I Enjoyed every second. I will definitely come back to this hotel sometime.

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Thank Eiko84
Manchester
Reviewed 6 February 2017

The hotel is situated in a nice area of Brussels. Once inside the hotel looks good. My partner asked for an upgrade beforehand and they had not provided this. They wanted to charge 30 euros per night for an upgrade to a suite, which I agreed to pay. The suite was nice, until will realised after unpacking that the tap...

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1Thank Paul B
LeChatelainH, Responsable relations publiques at Le Chatelain Hotel, responded to this review

Dear Mr Paul B, First of all thank you for having chosen Le Chatelain for your visit in Brussels. We are truly sorry to hear about your experience during your stay with us, since our sole goal is to deliver the best quality of services to all our clients. Let me take a few minutes to come back on the...

Luxembourg City, Luxembourg
Reviewed 3 February 2017 via mobile

After a long day at work and a long journey to Bruxelles, I arrived late in the Hotel. Receptionist was very nice and efficient. In a couple of minutes everything was done, looked up where I was supposed to go the following day and reserved the cab for the next day. All I needed to do was to rest in...

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Thank Tomtom_back_home
Reviewed 28 January 2017 via mobile

We really enjoyed the stay in the hotel. All hotel employees were really generous and provided great service, making us feel at home. Dinner in the restaurant of the hotel was superb, food arrived really fast. The rooms were huge, well equipped, and looks brand new, makes you feel at home. Thank you! I highly recommend!!

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Thank Ohad C
Banbury, United Kingdom
Reviewed 3 January 2017

Wow !! From stepping out of the Taxi on arrival & being greeted outside the door through to leaving 3 days later ALL of the staff were wonderful. The reception staff were extremely friendly even when we as a group of 8 returned in the early hours. The bar staff & waiters /waitresses always had a smile & went out...

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Thank NannyBevTwins
Reviewed 17 December 2016 via mobile

We were staying in the hotel in a suite, but all the suits were on a busy street, so it was rather noisy. Take a double room, they're on the quiet inside yard. The service is great, the staff friendly and the breakfast is very nice! The price is reasonable and the area is calm and safe. It's one of...

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Thank Iana S
County Donegal, Ireland
Reviewed 12 December 2016

From the moment we arrived at this hotel we had a very bad and poor service from the hotel reception staff and management. As a group of travellers, we've stayed in hundreds of hotels around the world and this is the worst experience any of us have ever had. When we booked, we thought we had booked a lovely 5*...

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6Thank gracieshields89

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: €97 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Chatelain Hotel 5*
Number of rooms: 107
Reservation Options:
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Hotel Style:
#18 Business Hotel in Brussels
#32 Romantic Hotel in Brussels
#37 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Le Chatelain Hotel staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask your travel agent to request a room away from the street or front of the hotel.”
lornah650, 20 Mar 2017 | Read review
“7th floor seems quiet”
649fredg, 13 Feb 2017 | Read review
“rooms at the back quieter. Ask for reception to ensure Air con is on before your arrival”
PaulB626, 6 Feb 2017 | Read review
“Very little difference in the basic rooms to the executive. One of our rooms was an executive and only the bathroom was different.”
gracieshields89, 12 Dec 2016 | Read review
“Upper floor suites have large bath rooms w tub and shower and coffee table w sofa”
worldhk, 31 Jul 2016 | Read review
5 of 5