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Le Chatelain Hotel

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384 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Orange County, California
Reviewed 3 weeks ago

Service level was excellent, as should be expected given the fairly high room rate. The guest rooms are a bit tired, but spacious and very comfortable. Highly recommend management to consider a major refurbishment! Would certainly not consider Chatelain a five star property. The fitness area is very small with outdated equipment, there's no spa area and the room service...

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Thank Mantelstone
Montefano, Italy
Reviewed 2 November 2016

We spent four nights at the Chatelain, and our experience was absolutely fantastic. Nice room, very clean, quiet, the staff was fantastic, super breakfast. The cost was very reasonable (we had a offer for a long weekend). We'll be surely back here!!!

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Thank Riccardo62010
Davis, California
Reviewed 30 October 2016

STAY AGAIN: definitely! Beautiful, lovely, comfortable, and only a few blocks from the MCE, where my meeting was held. I really liked this hotel. NOT DO AGAIN: Don't have the staff call a taxi for you! The one they got for me had no meter. After a kilometer or two, the driver informed me that he did not take credit...

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Thank LibraryRed
Reviewed 24 October 2016 via mobile

I'm very fussy when it comes to hotels but this was fantastic! Clean, and everything you needed in a room! Staff were fab and spoke amazing English, never a problem with the language barrier. Hotel is right next to a tram station so makes it so easy to get around. Staff helped us get the tram and subway many times,...

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Thank Stephen P
Harpenden, United Kingdom
Reviewed 20 October 2016

Stayed for two days (one night) attending a work conference. Staff were delightful - friendly and helpful. Food was generally very good - with the exception of some completely flavourless smoked salmon on the lunch buffet. After a recent stay in a shoe-box room in Manhattan, I loved the room which was spacious, well decorated and with all the amenities...

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Thank 642RachelH642
Reviewed 25 September 2016 via mobile

Stayed one night at Le Châtelain this September. We had no real expectations as we didn't know this hotel before. We were pleasantly surprised! The staff was extremely welcoming although we arrived quite late at night. The hotel seems to have been refurbished lately and the rooms are spacious and very comfortable. The only negative I would mention is the...

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Thank Rabih M
Reviewed 11 September 2016 via mobile

The hotel is very outdated, used to be 5 stars decades ago. An average 4 stars today, rooms outdated, dark bathroom and very small, average front desk service (inconsistent as it depends on who is the manager on duty). The only 5 star asset is the doorman!

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Thank Hussein D
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear Hussein D, We thank you for having chosen to stay with us during your visit in Brussels. We are also delighted to hear that you enjoyed our staff and location, even though we regret your personal appreciation of our decoration. We would like to bring to your attention some brand new services and amenities we have recently put into...

Manchester, United Kingdom
Reviewed 3 September 2016

My friend and I had two nights stay at Le Chatelaine on business. We were delivering training at the hotel. We thought it was excellent - lovely, thoughtful décor, great big bedroom, and tasty breakfast and lunch. The staff made it - so helpful and friendly. The training room was on the basic side and lacked windows - but was...

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Thank StrawberryAli
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear StrawberryAli We are honored that you chose to stay with us during your last visit in Brussels, and sincerely thank you for having shared your impression on this platform. We really hope to welcome you soon again in our property, and look forward to it. Thank you once again, Caroline from Le Châtelain Boutique Hotel

Paris, France
Reviewed 9 August 2016

I've stayed in many hotels but this is simply the best! Staff was great, bkf is excellent and fresh, perfect location and good services. Restaurant is also good and they have an amazing garden. To be recommended...

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Thank grun s
Los Angeles, California
Reviewed 1 August 2016

expedia vip upgrade to suite a pleasant surprise, boutique hotel with very good service, nice amenities like beautiful coffe table books about film, comedy, cars, watches, and interesting topics. a tuscan garden patio for dining and relaxation. Good location near Avenue Louise and near tram. From airport take train to Gare du midi, and then taxi to hotel about €14....

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Thank worldhk
LeChatelainH, Responsable relations clients at Le Chatelain Hotel, responded to this review

Dear Worldhk, We are honored that you chose to stay with us during your last visit in Brussels, and sincerely thank you for having shared your impression on this platform. We really hope to welcome you soon again in our property, and look forward to it. Thank you once again, Caroline from Le Châtelain Boutique Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: €112 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Chatelain Hotel 5*
Number of rooms: 107
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Hotel Style:
#18 Business Hotel in Brussels
#32 Romantic Hotel in Brussels
#42 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Le Chatelain Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor suites have large bath rooms w tub and shower and coffee table w sofa”
 of 5 bubbles worldhk, 31 Jul 2016 | Read review
“higher floors are quieter”
 of 5 bubbles 167simonm, 14 Jan 2016 | Read review
“We stayed there 2 different times and in different rooms - both very good”
 of 5 bubbles MsTravels100, 23 Nov 2015 | Read review
“Many rooms have a view of the Justice Palace downtown, a nice treat!”
 of 5 bubbles sarahlane61, 15 Jul 2015 | Read review
“I had an executive room”
 of 5 bubbles H1239MEalanm, 8 Jul 2015 | Read review
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