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Hotel Metropole

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Hotel Metropole
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2,478 Reviews from our TripAdvisor Community

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Showing 1,426: English reviews
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Stoke-on-Trent, United Kingdom
Reviewed 3 days ago NEWvia mobile

Upon arrival my initial thoughts of the hotel lobby were exceptionally good. We had a privilege room which was a very nice size with large bathroom. Unfortunately during our time there was quite a substantial amount of construction work under way right outside the hotel which I had not been informed of prior which was somewhat disappointing and I overheard...

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Thank Rose_Flemming
Reviewed 5 days ago NEW

I booked the hotel metropole for its history, beautiful interior and central location and I was not disappointed. From the Eurostar it was four stops - Brussels Midi to Brouckere which was really quick and easy and cost 2 Euros. Arriving at the hotel we were quickly struck by beauty of the lobby - it really was incredible! I took...

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Helpful?
Thank weendog69
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Sir,Madam, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best regards....

Hammel, Denmark
Reviewed 1 week ago via mobile

The Metropole has turned out to be my favorite Bruxelles hotel! Centrally located, both for business or tourism, it is easy to get there. My room was actually too big for the relative short period of time I was actually in it, but it was clean and relatively quiet (construction workers at a nearby renovation of a mall started 06:00...

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Helpful?
Thank JorgenHelstrup
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear JorgenHelstrup, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

Cassina Rizzardi, Italy
Reviewed 1 week ago

The hotel and the building are icons of the city, The reception is for me the most amazing part. You breath the history. The same is for the elevator. The negative thing start from the room floor. I was on the 4th. The moquette is very old,. too consumed in some places and with some spots that really do not...

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Helpful?
Thank stefano v
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Stefano, Thank you for having taken the time to share your feedback with us. We are pleased to hear that you have appreciated the architecture of Hotel Metropole. Rest assured that we are fully aware that a minority of our facilities have still to be improved. The hotel has permanent renovation program. We are looking forward to welcoming you...

County Dublin, Ireland
Reviewed 1 week ago

The rooms were very nice and tastefully decorated. The bathroom was very clean with plenty of towels.Breakfast was good with plenty to eat. The staff were super and were a great help with their knowledge of places to visit.

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Helpful?
Thank newmanjames17
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear James, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

Reviewed 1 week ago via mobile

Not sattisfactory heating. It was cold and the heating dis not work at all. They sent a technician but he could not manage to fix it. They promised to change my room but they claimed the hotel was fully booked.

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Thank Marios A
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Marios, Thank you for having taken the time to share your feedback with us. your remark concerning the heating system has been well noted. Rest assured that we are fully aware that a minority of our facilities have still to be improved. Best regards, The Management

London, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel was great in terms of location. There was an element of shabby chic about it if I'm perfectly honest. I got a room in the main section of the hotel overlooking the square/road in front of it. There aren't tea and coffee facilities, but that's quite normal in Europe anyway. I didn't have breakfast there, as there are...

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Thank CraigM88
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Craig, Thank you for having taken the time to share your feedback with us. We are pleased to hear that you have appreciated the design of our room and the location of hotel Metropole. your remark concerning the tea/coffee facilities has been well noted. We are looking forward to welcoming you back in the near future. Kind regards, The...

London, United Kingdom
Reviewed 2 weeks ago

My room was large and comfortable. Hanging space was very limited and there were no tea/coffee making facilities, but everything else was fine. Breakfast was a little disappointing, considering the price - very small plates and rather soggy bacon, although there was a good selection of pastries. There are major construction works outside, and complimentary ear plugs are provided, but...

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1Thank NandL2015
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear NandL2015, It is with great interest that we read your comments after your recent stay at Hotel Metropole and we would like to thank you very much. your remark concerning the price and quality of the breakfast has been well noted. We are looking forward to welcoming you back here at Hotel Metropole,Brussels. With kind regards, The Management

Reviewed 3 weeks ago via mobile

This hotel located about 7 min walking distance from the Brussel center. It is so lovely I fell in love with it from the first sight. Parking was free in front the hotel( the staff got our keys) and the room was clean and comfortable and gorgeous in old fashion way. Also must note the bathroom did not fail our...

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Thank I0828t
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Traveler, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

Reviewed 4 weeks ago via mobile

The hotel is very old. However I belive they are working to renovate it. For shopping lovers this hotel could be the best as it is located in the heart of the city center and closer to lot of interesting places. Staff are gentle and helpful.

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Thank Khaled A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more   less 

Additional Information about Hotel Metropole

Address: Place De Brouckere 31, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: €82 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Metropole Hotel Brussels
Hotel Style:
#25 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
#41 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole staff and other travellers.
31 questions
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Questions? Get answers from Hotel Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less ac noise”
 of 5 bubbles newmanjames17, 14 Feb 2017 | Read review
“Rear of the hotel is likely to be quieter for the duration of the construction works.”
 of 5 bubbles NandL2015, 8 Feb 2017 | Read review
“Ask for room at the rear of the hotel.”
 of 5 bubbles notme2017, 22 Jan 2017 | Read review
“National Geographic in English would be a nice extra, for clients less interested in 24/7 news channels. But already a nice variety of channels, even local channels in Dutch available”
 of 5 bubbles Silashe, 19 Nov 2016 | Read review
“Well worth visiting”
 of 5 bubbles mjaumin, 10 Nov 2016 | Read review
5 of 5