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New Hotel Charlemagne

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Traveller (104)
Room & Suite (55)
Dining (4)
Overview
  • Excellent16%
  • Very good39%
  • Average28%
  • Poor13%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Multilingual Staff
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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Traveller rating
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25
10
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10
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All reviewsschuman metro stationeu institutionsnight shiftnice hotelrecommend this hotel to anyonenespresso coffee machinerooms are cleancity centrebreakfast is servedquiet areahotel roomvery pleasant staymin walkcapsulesschumannbrugesbelgium
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11 - 15 of 187 reviews
Reviewed 21 November 2017

The hotel is well situated, with 5 min to the metro stop and/or shuttle bus to the airport. The room very spacious, comfortable, quiet and luxurious. The stay overall pleasant and great, however a few observations: the bed mattress was somewhat soft for what I'm...More

Thank DovileLT
Response from Hans_Rientjes, Directeur général at New Hotel CharlemagneResponded 4 January 2018

Thank you for your comment. We take into account your remarks to improve us. We hope to see you soon

Reviewed 15 November 2017

The location is excellent, very close to the main European Headquarters. However, I have to say that the lady at the reception was very rude and unprofessional with me. The heating in my room was not working, it was freezing and they did not do...More

2  Thank confettor
Response from Hans_Rientjes, Directeur général at New Hotel CharlemagneResponded 4 January 2018

We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. Kind regards

Reviewed 11 November 2017

Small hotel, quite and clean. Rooms are bright and comfortable beds comfy and warm. Staff are a little cold but the place is functional and in a good location for EU parliament and lots of local restaurants. Will use again

Thank Daveshent
Response from Hans_Rientjes, Directeur général at New Hotel CharlemagneResponded 4 January 2018

Thank you for your comment, we take note about your remarks. We hope to see you soon!

Reviewed 6 November 2017

This hotel is average in the neutral sense of the word, not in a negative sense . It's a very ordinary mid-range businessman's hotel. A few days after staying there, i really don't have many memories beyond that the staff were friendly. My room was...More

1  Thank marcopolo1964
Response from Hans_Rientjes, Directeur général at New Hotel CharlemagneResponded 4 January 2018

Thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the Newhotel Charlemagne. We take note about your remarks. Best regards

Reviewed 13 October 2017

The best aspect of this hotel is its location. Its next to the European Commission building which consequently draws a number of benefits to the area. Firstly there is an underground and overground train station 3 minutes from the hotel. There are a number of...More

1  Thank jdleake
Response from Hans_Rientjes, Directeur général at New Hotel CharlemagneResponded 7 November 2017

Thank you for your comment. We take note about your remarks. We'll be happy to welcome you for your next trip in Brussels. Best regards

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$70 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$70 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (104)
Room & Suite (55)
Dining (4)
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Room Tips
"We got a club room, which was worth the extra bit of money,"
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"Don't stay here if you care about hotels being clean"
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"Forget the room, find a better hotel!"
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"try the hotel next door"
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