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Novotel Brussels Grand Place

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#27 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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2,370 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
St. Petersburg, Florida
Reviewed 23 October 2012

Thank Bobaparis
SouthWest Scotland
Reviewed 18 October 2012

We stayed here for 3 nights recently for the football and can thoroughly recommend it. Its location is second to none - just off the Grand Place and the hotel itself is clean, modern, pleasant and has a great feel to it. Staff really friendly, professional and courteous. Loads of excellent bars and eating places all around. Bathroom excellent -...

Thank TAmember8
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this review

Dear TAmember8, Thank you very much for writing such a nice comments and feedback about our hotel on tripadvisor. It is always pleasant to receive positive feedback from our contented guests. Rest assured that your relevant feedback will provide valuable support to all of our staff ! We are looking forward to welcoming you back soon in Brussels, should Scotland...

Reviewed 14 October 2012

This must be the best located hotel in Brussels as it was a stones throw from the Grand Place and great restaurants and bars. No need for any transport apart from your feet. Our room was spotless and the bed was amazingly comfortable, the staff were very pleasant and helpful. Free wifi was very useful too. However if you are...

3Thank Lynniepest
South Africa
Reviewed 11 October 2012

I stayed at this hotel in September, being my third visit and it was, once again, absolutely wonderful. The rooms have been revamped and everything is smart and clean. Our room - Deluxe Double - had a huge bed, with good mattress, and a sitting area with a desk and couch which really gives you much needed extra space. The...

Thank WendySouthAfrica
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this review

Dear Wendy, Thank you for writing such a wonderful review about your stay at Novotel Brussels Off Grand Place! We are happy to read that you have spent another nice stay with us! Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer quality service to our guests. We...

Fremont, California
Reviewed 6 October 2012

Absolutely enjoyed our stay at Novotel Off Grand Place! The room was super clean and modern, loved everything about it. A few reviewers have mentioned noise from the street, but we did not face that problem- probably since we stayed at the uppermost level. The staff was pleasant and helpful, they helped hold our luggage for 2 weeks while we...

Thank Mishti06
Luxembourg City, Luxembourg
Reviewed 2 October 2012

Thank nixsingh
Helsinki, Finland
Reviewed 1 October 2012

I have just returned from few day visit in Brussels. I did stay in this excellent hotel just in the middle of everything. Hotel was located in the heart of Brussels by a small square filled by people selling handicrafts. Just beside a hotel there is a lovely chocklateshop, cafes and some restaurants. Shopping street starts directly from main entrance...

Thank Iines6
Helsinki, Finland
Reviewed 30 September 2012

The hotel had excellent location. Rooms were new, clean and spacy. The breakfast was good, with lot of choices. Maybe staff could have been faster checking everything is availble. But that is only minus. We even had 3 persons in one room and it was spacy enough. And on the 4th floor it was quiet enough to sleep. I recommend...

2Thank MiaHelsinki_Finland
Reviewed 29 September 2012

Having had a pretty ordinary experience at the Novotel Monte Carlo earlier in the year, I was not really looking forward to staying in another Novotel hotel so soon, but work wise it was booked for me, so no choice. What a complete difference! Firstly the staff were extremely pleasant and helpful- could not do enough for you, especially the...

3Thank ChaddyHK
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this review

Dear ChaddyHK, Thank you for sharing with us your recent experience at the Novotel Brussels Off Grand Place. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for sharing the...

Tel Aviv, Israel
Reviewed 28 September 2012

The location is fantastic The staff are really friendly Breakfast was OK - though the staff in the restaurant either are overworked or there is no guidance - takes to long to clean tables.. Bar is OK - bartender was really nice Rooms are good - could use a better cleaning in the morning but not to bad The bed...

2Thank Danny_il

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 

Additional Information about Novotel Brussels Grand Place

Address: Rue du Marche aux Herbes 120, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: €107 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel
Hotel Style:
#8 Family Hotel in Brussels
#13 Green Hotel in Brussels
#21 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Brussels Grand Place staff and other travellers.
37 questions
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Coventry, United Kingdom
6 months ago

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Questions? Get answers from Novotel Brussels Grand Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor for some view on neighbourhood”
 of 5 bubbles AnneML63, 8 Jan 2017 | Read review
“Great views from corner suite”
 of 5 bubbles K1ngsGld, 3 Jan 2017 | Read review
“Tight space but understandable in the central Brussels”
 of 5 bubbles SamLim63, 25 Dec 2016 | Read review
“Join Club Accor and maybe get upgraded”
 of 5 bubbles indefatigable, 11 Dec 2016 | Read review
“There are rooms that have the view on the little square in front that should be nicer.”
 of 5 bubbles 583danig, 7 Dec 2016 | Read review
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