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Novotel Mechelen Centrum

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Novotel Mechelen Centrum
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529 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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west yorkshire
Reviewed 2 weeks ago

Once again we had a really lovely weekend at the Novotel lovely room on 1st floor very quiet an peaceful and spotlessly clean. The only complaint we have is with a member of the staff, We dont know his name but he was tall with a beard and pony tail hair. he wasnt dressed like the rest of the staff...

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Helpful?
Thank duffyWestYorkshire
Breda, The Netherlands
Reviewed 2 weeks ago

Great location, close to the Match supermarket and a short walk to the shopping area. We had a clean, quiet room on the 3rd floor. As we traveled to Mechelen by car, we parked at the Q-Park Mechelen Lamot (paid parking, 18 euros/day). Breakfast was good. The hotel building has a historical link to Ludwig van Beethoven, the composer of...

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Helpful?
Thank Pannekoek77
Jonas B, Guest Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear Pannekoek77, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement. Sincerely, Guest Relations

London, United Kingdom
Reviewed 3 weeks ago via mobile

Nice hotel and nice locations in a beautiful area. Check-in is a bit of a confusing process but no trouble. Rooms are great as there's both shower and bath in the bathroom and speakers so you can hear AND! watch the tv when you're enjoying your warm bath! Avoid having a room on the 4th floor because some very clever...

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Helpful?
Thank Friderikav
Jonas B, Public Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear Friderikav, Thank you for taking the time to tell us about your experience at our hotel and I would like to express my sicerest apologies that your stay did not meet the expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have already taken the...

Reviewed 3 weeks ago via mobile

Very well manicured hotel! Minibar is just ok, but the accommodations and the breakfast are great! I enjoyed the bar area as well. Would definitely stay here again. It's tucked behind another building so the views aren't that great, but it's nicer than some of the other places in town for sure. SUPER close to the city center and tons...

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Helpful?
Thank Ben G
Daria W, Guest Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear Ben G, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Emirate of Dubai, United Arab Emirates
Reviewed 4 weeks ago

Nice easy place to stay, close to the train and 15-20 minutes from the airport. Lots of restaurants and shops a short walk from the hotel. Staff are helpful and the rooms are clean. Good choice for breakfast.

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Helpful?
Thank Patrick F
Daria W, Guest Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear Patrick F, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

North Hampton, New Hampshire
Reviewed 18 January 2017 via mobile

Stayed here for a week in mid-January. 15-20 minute taxi drive from Brussels airport. But also close to the train. Close to canal and shops. No complaints. I had an Executive room which was quite large. Bathroom is split with tub and shower in one room and a half bath in another. Two large closets with shelves and a small...

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Helpful?
Thank 7ocean111
Daria W, Guest Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear guest, We are honoured to have a review such as yours. We do our uttermost best to provide each guest with a warm and personalized welcome. It is with help of these reviews that we always can improve our services. We gladly hope to welcoming you again in the near future. Kind regards Guest Relations

Salisbury, United Kingdom
Reviewed 3 January 2017

Four nights as part of a rail tour party. Arrived 1530 (check in is 1200) rooms not ready for 3 of the 12 couples in our party, had to wait, not offered a drink or anything while we waited nor was there an apology. Had to change room at midnight on night one due to awful outside noise - again...

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Helpful?
1Thank aledrinker
Daria W, Guest Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear beloved guest We are very sorry to hear that your stay haven't met your expectations. Please rest assured that we will take notice of your review during our operational meetings. We will investigate and question all employees who were involved during your stay. Afterwards, appropriate training and feedback will be given to those employees. Kind regards Guest Relations

Monaghan, Monaghan, Ireland
Reviewed 2 January 2017 via mobile

Everything was fine in this no frills hotel. Reception staff very helpful. Room clean though bathroom small with unusual shower. Up on a step. Advance check in helpful. Good choice at breakfast. Well located for shopping.

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Helpful?
Thank Jackie W
Daria W, Guest Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear Jackie W, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Berlin, Germany
Reviewed 24 December 2016

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Jan N
Daria W, Public Relations Manager at Novotel Mechelen Centrum, responded to this review

Reviewed 11 December 2016

I WAS TREATED VERY BADLY BECAUSE I WAS USING POINTS OF ACCOR FOR PAYING A PART OF MY BILL. I was treated so bad that I left crying, I felt shameful and I just wanted to leave. I am used to stay always at accor hotels such as novotel, softel and Grand Mercure and I have never been treated like...

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Helpful?
Thank Fernanda C
Daria W, Guest Relations Manager at Novotel Mechelen Centrum, responded to this review

Dear Fernanda, Thank you for taking the time to tell us about your experience at the Novotel Mechelen Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Mechelen Centrum is a 4 star hotel located in the heart of Mechelen, in the trendy and lively district of the Fish Market, right next to the Dyle. It features 122 spacious and comfortable rooms, a bar and restaurant, plus 5 meeting rooms for conferences and seminars. This hotel is equally suited to business trips and holidays in Mechelen. Make the most of your stay by taking advantage of our fitness centre, hammam and bicycle hire. Parking is available for your convenience. ... more   less 

Additional Information about Novotel Mechelen Centrum

Address: Van Beethovenstraat 1, Mechelen 2800, Belgium
Region: Belgium > Flanders > Antwerp Province > Mechelen
Price Range: €69 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Mechelen Centrum 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Novotel Mechelen Centrum Hotel Mechelen
Mechelen Novotel
Hotel Style:
#2 Green Hotel in Mechelen
#2 Luxury Hotel in Mechelen
#3 Business Hotel in Mechelen
#4 Romantic Hotel in Mechelen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Mechelen Centrum staff and other travellers.
5 questions
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over a year ago
over a year ago
Portsmouth, United Kingdom

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Questions? Get answers from Novotel Mechelen Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms on the 1st floor are lovely”
 of 5 bubbles duffyWestYorkshire, 9 Mar 2017 | Read review
“Room on 3rd floor was quiet.”
 of 5 bubbles Pannekoek77, 7 Mar 2017 | Read review
“5th floor away from outside noise”
  • Lovely room, quality fitting, cardboard cups!!
 of 5 bubbles aledrinker, 3 Jan 2017 | Read review
“looking for central location? Its here!”
 of 5 bubbles 839neilt, 15 Jun 2016 | Read review
“executive rooms are very nice”
  • executive room #228
  • executive room #228
  • executive room #228
  • minibar/Nespresso - executive room #228
  • executive room #228 - seperate bathtub and shower
  • executive room #228 - seperate bath tub and shower
  • speaker
  • executive room #228
 of 5 bubbles Esteven, 27 May 2016 | Read review
5 of 5