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De Keyser Hotel

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De Keyser Hotel
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493 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Reviewed 4 December 2016 via mobile

The hotel location is excellent for the diamond district, and is very near the airport shuttle bus stop and the train station. Staff were friendly and helpful. Rooms are dated and in need of upgrading. Our room smelled of smoke even though we had asked for non-smoking. Beds were extremely comfortable and the rooms were quiet. Can't comment on food...

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Thank richard w
Bath, England, United Kingdom
Reviewed 1 December 2016 via mobile

Initial reaction was good from the outside and the location is great. However the place was not cleaned to a high standard and was clearly old, as you could smell smoke everywhere. At least the rooms were averagely clean, but again, very old.

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Thank Georgia92b
Witney, United Kingdom
Reviewed 27 November 2016

It may have been cutting edge once but now it is just tired looking and in need of a major overhaul. Location is horrible - surrounded by lots of low end touristy shops and fats food places although it is close to the station. It is NOT close to any parking and you cannot off load your bags from a...

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Thank 107IanM107
London, United Kingdom
Reviewed 22 November 2016 via mobile

Its in a great location, and it has free wi-fi. The staff where all actually really friendly too. The room was visibly cleaned but with scuff marks on the walls and stains on the curtains and wholly inadequate shower facilities its not ideal. The sheets smelt clean at least, as did the towels, the room smelled clean too. But it...

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Thank Roycey82
Liège, Belgique
Reviewed 20 November 2016

This hotel has a very friendly staff with an excellent situation (very close to the Anterwp Centraal train station) and rooms are clean. However, it has a poor breakfast and the rooms are a bit weird: big but with no real furniture, coldish. Probably a good value for business though.

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Thank Stéphane N
Reviewed 18 November 2016 via mobile

Some of the reception staff could be a bit more friendly.... Comfy beds Nice rooms Good breakfast Great location I would recommend this hotel for its location alone....right across from central station.

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Thank Lavellers
Reviewed 18 November 2016 via mobile

I've just woke up at room 707, and I have to admit it was the worst experience I had in a hotel during my trip to Europe, in more than 10 cities, and almost always in a 4 star hotel (I won't compare De Keyser with the 5 star hotels I've been in around here). The room smelled like a...

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1Thank Gustavo V
Brussels, Belgium
Reviewed 16 November 2016

short visit in the city for work, the hotel is ideally located next to the train station, the prices are a little high but they are in the city average. the staff is helpful but could be a bit more friendly

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Thank anthonydw
London, United Kingdom
Reviewed 5 October 2016

We booked this "four star" hotel because it was centrally located and near central station. There the good things ended. Reception was undermanned and the guy insisted on answering the phone rather than attending to waiting hotel guests. The room was a disgrace and bordering on a health hazard. The so called mini bar contained two cans of soft drinks...

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2Thank GarryWho
Wilmslow, England
Reviewed 1 October 2016

The pictures on the website are inaccurate. I will post some which show stained walls and dirty bathroom I arrived on a Monday evening at about 1920 - a long queue for reception - staff very slow but polite. The floor was scratched and dirty. The wall under the air conditioning unit was stained white where the ac unit had...

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Thank stokewood

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Freshly newly renovated rooms from 2010, central located in Antwerp, in front of train station, buses and subway, nearby the animal zoo and diamond district behind the hotel. 5 Minutes walk from the shopping area and ten minutes walk from the old city. ... more   less 

Additional Information about De Keyser Hotel

Address: De Keyserlei 66 - 70, Antwerp 2018, Belgium (Formerly Alfa De Keyser Hotel)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: €83 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Keyser Hotel 4*
Number of rooms: 123
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Also Known As:
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Hotel Style:
#20 Luxury Hotel in Antwerp
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Questions & Answers

Here's what travellers have asked, with answers from De Keyser Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room, ending '01' overlooked De Keyserlei, on the front of the hotel.”
lizb138, 13 Apr 2017 | Read review
“Request a high-floor on the front of the hotel. You'll have a lovely view of the Antwerp Central Station.”
  • View from room 801
johnkC6249JH, 2 Mar 2017 | Read review
“You can choose between smoking and non-smoking rooms”
leet227, 14 Feb 2017 | Read review
“bring your own tools to fix stuff and bring dettol wipes.”
chrismN7256YP, 14 Dec 2016 | Read review
“Best rooms are in any other hotel. It is pretty noisy at the front, even on the 9th floor”
107IanM107, 27 Nov 2016 | Read review
5 of 5