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De Keyser Hotel

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De Keyser Hotel
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469 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Reviewed 14 December 2016

stayed in suit, was just okay lots of things broken and the room was dirty in areas. was fine for what I wanted but I'm working here and not paying for it. would be gutted if i took my family here and had to pay for this! Breakfast 20Euro for what! you can eat in mcdonald.... starbucks.... cafes. Location is...

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Thank chris m
Reviewed 5 December 2016 via mobile

Spent 5days here. Work/vacation.. The hotel room was inbad condition. Drain in the bathtub was broken. Tiles was broken and stuff were loose all over. Noice from both outside and the floir above kept me awake at night. The only good thing is that it was close to the train station..

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Thank Joergen B
Reviewed 4 December 2016 via mobile

The hotel location is excellent for the diamond district, and is very near the airport shuttle bus stop and the train station. Staff were friendly and helpful. Rooms are dated and in need of upgrading. Our room smelled of smoke even though we had asked for non-smoking. Beds were extremely comfortable and the rooms were quiet. Can't comment on food...

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Thank richard w
Bath, England, United Kingdom
Reviewed 1 December 2016 via mobile

Initial reaction was good from the outside and the location is great. However the place was not cleaned to a high standard and was clearly old, as you could smell smoke everywhere. At least the rooms were averagely clean, but again, very old.

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Thank Georgia92b
Witney, United Kingdom
Reviewed 27 November 2016

It may have been cutting edge once but now it is just tired looking and in need of a major overhaul. Location is horrible - surrounded by lots of low end touristy shops and fats food places although it is close to the station. It is NOT close to any parking and you cannot off load your bags from a...

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Thank 107IanM107
London, United Kingdom
Reviewed 22 November 2016 via mobile

Its in a great location, and it has free wi-fi. The staff where all actually really friendly too. The room was visibly cleaned but with scuff marks on the walls and stains on the curtains and wholly inadequate shower facilities its not ideal. The sheets smelt clean at least, as did the towels, the room smelled clean too. But it...

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Thank Roycey82
Liège, Belgique
Reviewed 20 November 2016

This hotel has a very friendly staff with an excellent situation (very close to the Anterwp Centraal train station) and rooms are clean. However, it has a poor breakfast and the rooms are a bit weird: big but with no real furniture, coldish. Probably a good value for business though.

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Thank Stéphane N
Reviewed 18 November 2016 via mobile

Some of the reception staff could be a bit more friendly.... Comfy beds Nice rooms Good breakfast Great location I would recommend this hotel for its location alone....right across from central station.

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Thank Lavellers
Reviewed 18 November 2016 via mobile

I've just woke up at room 707, and I have to admit it was the worst experience I had in a hotel during my trip to Europe, in more than 10 cities, and almost always in a 4 star hotel (I won't compare De Keyser with the 5 star hotels I've been in around here). The room smelled like a...

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1Thank Gustavo V
Brussels, Belgium
Reviewed 16 November 2016

short visit in the city for work, the hotel is ideally located next to the train station, the prices are a little high but they are in the city average. the staff is helpful but could be a bit more friendly

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Thank anthonydw

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Freshly newly renovated rooms from 2010, central located in Antwerp, in front of train station, buses and subway, nearby the animal zoo and diamond district behind the hotel. 5 Minutes walk from the shopping area and ten minutes walk from the old city. ... more   less 

Additional Information about De Keyser Hotel

Address: De Keyserlei 66 - 70, Antwerp 2018, Belgium (Formerly Alfa De Keyser Hotel)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: €76 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Keyser Hotel 4*
Number of rooms: 123
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Also Known As:
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Hotel Style:
#20 Luxury Hotel in Antwerp
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bring your own tools to fix stuff and bring dettol wipes.”
 of 5 bubbles chrismN7256YP, 14 Dec 2016 | Read review
“Best rooms are in any other hotel. It is pretty noisy at the front, even on the 9th floor”
 of 5 bubbles 107IanM107, 27 Nov 2016 | Read review
“don't go there I warned you!!!”
  • Hard to see but the switch was missing/broken so the light burned all night They mus have seen t
  • Next tto the toilet
  • Fungus and more on the tiles (Marble so hard to see)
  • the tap fel of so did the cover
  • drippings on the wall of what?
  • just to get you in the mood everything was way over its due date.
  • zoom in
 of 5 bubbles aveldt, 6 Sep 2016 | Read review
“Its nearby central station Close to shops and restaurant”
 of 5 bubbles , 28 Aug 2016 | Read review
“We had a room at the back of the hotel and it was excellent, quiet.”
 of 5 bubbles FrankdeVries, 5 Jul 2016 | Read review
5 of 5
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