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Banks Hotel

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401 Reviews from our TripAdvisor Community

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Showing 198: English reviews
London, United Kingdom
Reviewed 11 December 2016 via mobile

I almost didn't book at this hotel because of the bad reviews it got, but I'm so glad I did! Aside from the bedroom floor being a bit dusty, everything else was perfect. The hotel location was perfect, the staff was friendly and immediately available when we called for help. Best of all, we got free wine and tapas in...

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Helpful?
Thank daliadak
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, It is a pleasure to receive your feedback on trip advisor and it is so good to hear that you experienced yourself that Banks is a really nice place to stay. We are happy to have made you happy! Thank you very much for your time and we do look forward to welcoming you again in Banks with...

Breda, The Netherlands
Reviewed 27 November 2016 via mobile

This is a mix of modern design and costs feelings. They have complete rooms with boxspring beds, good showers that are clean and complete. The breakfast is served at the table You can take Coffee and Thea your self. But also a glass Cava. Between 16.30 and 20.00 hrs. you can drink free of charge in the bar near a...

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Thank Robert L
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Robert, Thank you for the time taken to recommend Banks and we look forward to welcoming you again. With kind regards, Niesje Hogewoning Manager

Helsinki
Reviewed 24 November 2016

The location is simply lovely. Right in the middle of Antwerp city centre, still a block or two away from the noisiest, most crowded areas. We were welcomed by a nice and polite lady. She recommended us to upgrade to a bigger room as the one we had booked was very small. We checked both of the rooms and she...

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Thank neitsytmaria
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your review with us. And thank you for appreciating our location, indeed right in de center of the city, putting everything at a walking distance, yet not in de crowded areas. The size of the room depends on the roomtype and although your room was not the largest it does have...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 16 November 2016 via mobile

Good: Check in easy and friendly. Great central location. Free drinks and tapas Bad: No parking Floor and ceiling made of concrete Tiny room with no place to put suitcase Bathroom made completely of GLASS - partner will see EVERYTHING Walls so small around toilet shoulders touch both walls at the same time No English tv channels Cheap minimalist furniture...

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1Thank A TripAdvisor Member
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your feedback with us. And as you wrote your feedback anonymously it is hard for us to be specific in our reply. But thank you for appreciating the free drinks & bites and our great central location! Indeed we do not have a parking; as published on all websites, but a...

Berlin, Germany
Reviewed 28 October 2016

Easy check in, friendly reception, welcome drinks and free food in the afternoon. The rooms are simple designed. Concrete is not so friendly to live in.Modern but simple design . Breakfast is included in the price. Parking not so easy. But in walking distance at the market.

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Thank Puffinman
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your review with us. Parking in a city center is most of the times a challenge, but very close to Banks there are multiple paid parkinggarages and there is a free parking at a 10-minute walking distance. Further we are happy to read you enjoyed our free Drinks & Bites and...

Reviewed 27 October 2016

I enjoyed staying at Hotel Banks moderately. The best thing was beautiful breakfast. The worst thing was bad room making everyday. Poor cleaning. Very superficial. No towel changing. No trash emptying. There was one tall blondie front girl who is very nice and helpful. She gave good recommendations about restaurants. The location is unbeatable, next to Mode Museum.

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Helpful?
Thank Guthan S
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guthan, Thank you for your time to share your review with us. And of course we do apologise for the cleaning of the room. We have taken this up with our cleaningcompany. It is great to read you did enjoy Banks Healthy Breakfast, served at your table and only consisting of the most healthy and delicious ingredients. And of...

Reviewed 21 October 2016 via mobile

The smallest room I have ever stayed in a hotel. Especially a hotel charging 100 Eur per night! Clean and warm, but come on! Recalls me timed when I was housed at a student dormitory, but than the room was bigger! Here there was not even a wardrobe or a closet. Breakfast is served. No buffet. Disappointing, given the price.

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1Thank Matatjahu
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your review with us and of course we are sorry to read not to have met your expectations. The room you reserved was our smallest room, which was communicated to you upfront. And the past period has been busy in Antwerp resulting in a high demand for hotelrooms and influencing the...

Reviewed 20 October 2016 via mobile

Nice hotel, fit for purpose hotel room (rather small, but it's clean and has all you need). The lounge offers free coffees during the day and drinks and bites from 16.30, nice! Location of the hotel is perfect, free parking at the river only 10 mins walk.

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Helpful?
Thank Max B
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Max, Thank you for your time to share your feedback about Banks with us. Indeed, free parking at only 10 mins walk, and Banks is located in the city centre, putting everything at a walking distance. Thank you for appreciating the free drinks & bites and indeed during the day you are welcome to grab you coffee or tea...

Reviewed 13 October 2016

The Banks hotel is very well positioned in the picturesque city of Antwerp. The lobby of the hotel is like an art gallery with a great vibe. But sadly the staff were as chilly as the weather, and the room was the size of a matchbox, with a poor excuse of a bed and your typically Northern European tradition of...

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1Thank Joanna B
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Joanna, Thank you for your time to share your review with us. The size of the room depends on the roomtype and of course we do apologise for not making more clear that an extra pillow could easily be asked at our reception, we would have brought it to you immediately. Further it is great you found our lobby...

Ljunghusen
Reviewed 13 October 2016

The location of this hotel is really spot on, it's right in the center with walking distance to everything. Or just use the bikes for rent all over town, excellent service and easier to going a bit further. The decoration style of the Banks is very modern, like an industry. The staff is very friendly and helpful, but after 20h00...

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Helpful?
Thank Carl S
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Carl, Thank you for your time to share your review with us. As stated already to you, we do apologise for the inconvenience you have experienced only during the first night of your four night stay and we have discussed this in depth with you personally. Banks Healthy Breakfast is served at your table and indeed not presented as...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
BANKS, a wonderful hotel where you can find a Daytime Café and a Lazy Lounge. Located right in the middle of the most fashionable area in town. You will be charmed by the original and modern look of its interior design. Wood, glass and concrete were melted together to enhance a harmonious mix of design and tradition. The furniture has been selected with the utmost care and is completed by their owners creations. A display of exhibitions by young artists decorate the walls. The result is fresh, bright and invigorating. Lounge next to the open fire place or a stroll straight into town? Always feel welcome at BANKS! ... more   less 

Additional Information about Banks Hotel

Address: Steenhouwersvest 55, Antwerp 2000, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: €90 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Banks Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Banks Hotel Antwerp
Hotel Style:
#15 Luxury Hotel in Antwerp
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Questions & Answers

Questions? Get answers from Banks Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room number 312 is the 3rd floor corner (small suite) room with open fire and bath.”
Dana_from_Belgium, 21 Mar 2017 | Read review
“I guess ask to not be placed next to "party" guests.”
ahelm2408, 22 Feb 2017 | Read review
“Rooms at the back are more quiet, no view”
WimLeuven, 14 Jan 2017 | Read review
“Book elsewhere”
, 13 Oct 2016 | Read review
“rooms over street can be noisy and lack aircon so closing windows can be tricky. we moved to top floor room facing off street with aircon”
681gerryw, 3 Jul 2016 | Read review
5 of 5