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Crowne Plaza Den Haag - Promenade

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Crowne Plaza Den Haag - Promenade
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681 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Den Haag - Promenade
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Showing 305: English reviews
Prestbury, Cheshire, UK
Reviewed 19 December 2014

Our stay this time was better than the one last time in 2012 as the renovations have been completed. Great room and bathroom and greeting at reception excellent. Staff all very helpful and friendly. Convenient for No. 1 tram route as half way between centre and Scheveningen though it was blowing a force 10 gale when we went there. I...

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Thank PrestburyTraveller
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Many thanks for taking the time to share your experiences online, this is very much appreciated. So great to hear that you have had the chance to see our hotel before and after the renovation. Thank you very much for recommending our hotel, I hope we may welcome you again. Kind regards, Donna van Eekeren Front Office Manager

London, United Kingdom
Reviewed 12 December 2014

What have you done ! A chain that was definitely 5* but ..... The Hague: Car park - antiquated barrier. Totally understand left hand drive access but frustrating for right hand drive cars - maybe install one on each side ? Entrance - greeted by 20 smokers blocking the entrance - maybe move the smoking area away from the entrance...

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Thank Ian563
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for sharing your experiences. Although it is not an experience we would like for our guests, your feedback is very valuable to us to improve our product en service where needed. I am very sorry to hear that our facilities as well as our service in most of our departments were not up to...

Reviewed 10 December 2014

What a lovely welcome we received at the apollo crowne plaza by the staff at the hotel. We booked two nights but we felt we have been away for a week! We got a lovely room completely renovated and extremely clean! The first night we had dinner at the hotel and the food was superb so was the staff. Breakfast...

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Thank Lara H
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for your enthusiastic review, which I have shared with our employees. So good to hear that mainly our employees made your stay a great one. Hopefully you have the time to visit us again so you can enjoy a relaxing weekend again. Kind regards, Donna van Eekeren Front Office Manager

Bucharest, Romania
Reviewed 9 December 2014

i have stayed twice in this hotel, it is outstanding, the staff are great, the location is ideal right between the beach and the city in a quite zone. the restaurant is ok. the bar is nice. the gym, pool and sauna facilities are great. the rooms are nice especially in the new wing, so why the hell would you...

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Thank lifejoker666
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Many thanks for sharing your experiences online, we really value your opinion. I am happy to hear that you have enjoyed your stay and that you are positive about our staff, location and Healthclub & Spa. We have a parking fee so we can ensure that our hotel guests always have a parking space. Hopefully we may welcome...

Geneva, Switzerland
Reviewed 2 December 2014

We have stayed at the Crowne Plaza several times and will return again. The room in the new side of the building are top quality and modern, with excellent bedding (one of the best mattress we have experienced in our world travels), amenities and overall decor. The breakfast is plentiful (I should note that on one of our last visits,...

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Thank Jinouch
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for your honest feedback. Great to hear that you are a returning guest in our hotel and that you specifically value our beds. We indeed charge for parking so we always have parking availability for our guests. I hope that our employees and I may welcome you in the near future again. Kind regards,...

Reviewed 28 November 2014

Last week I spent two nights at the Crowne Plaza Hotel. I had to attend to an important conference in Den Haag and the organizors of this event offered me the stay. When I arrived the receptionist asked for my credit card telling it was just a guarantee in case I wanted to order not included breakfast or something. So...

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Thank Merinz20
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, First of all I would like to thank you that you have shared your feedback with us, this enables us to improve our service where necessary. I am very sorry to hear that you were not informed about our authorization procedure and that we did not respond when you tried to contact us about this. I would like...

Stockton-on-Tees, United Kingdom
Reviewed 25 November 2014

Stayed here twice now on business travel. The rooms are very high quality and a pleasure to stay in. The location is a little bit out of the town centre, but with very good roads and public transport access, that is not a problem. Having the woods on the doorstep for morning runs is ideal. Haven't managed to use any...

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Thank Matt W
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Many thanks for sharing your experience with us and for the fact that you have stayed with us twice now. Our location is indeed in between the city centre and the beach area, however a great place to start your day with an energizing run through the park. Hopefully you have the chance to visit us again, and...

Reviewed 24 November 2014 via mobile

I stayed there for 7 weeks, best hotel and staff ever, especially Linda who was say helpful, can't wait till I stay with them again. I can recommend this hotel to everyone, great value for money. Location between the city and the beach is great, you can walk everywhere or take the tram

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Thank Vir S
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much that you took the time to share your experiences online. We are very pleased that your long stay has been a good one, I hope you had some time off from work as well to enjoy our Healthclub & Spa. I will definitely share your feedback with our employees as well. We would like...

The Hague, The Netherlands
Reviewed 24 November 2014 via mobile

My stay at this hotel was amazing. From the helpful staff, to the quality and cleanliness of the rooms. The location is great, In the middle of the city centre and Scheveningen beach. Great value for money, awesome f&b facilities and the spa makes this stay perfect. Worth every dime!

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1Thank Linda L
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you very much for your positive feedback, this is very valuable to us. It is pleasant to hear that you have had a great stay and that you value our location, we are indeed in between the city centre and the beach area and the tram stops in front of the hotel. Hopefully we may welcome you...

Hong Kong, China
Reviewed 6 November 2014

I have stayed at this hotel for serveral times and it remains my favourite in The Hague. The service and facilities are excellent, and the breakfast is good while its location may not be the best but still easily accessible by tram. They have now changed their free wifi network so that it is not necessary to login with password...

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Thank JKWD
Donna v, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you for taking the time to provide us with, already your 5th, review! It is good to hear that our renewed WiFi is appreciated by you. I hope we may welcome you back many times in the hotel and that we may receive many more reviews. Kind regards, Donna van Eekeren Front Office Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Den Haag - Promenade hotel is surrounded by beautiful woodlands, peacefully located in the direct vicinity of the O.P.C.W., the Yugoslavia Tribunal, the Peace Palace, the World Forum Convention Centre, miniature city of Madurodam, Scheveningen beach with its sophisticated boulevard and the lively shopping centre of downtown The Hague.The Crowne Plaza Den Haag - Promenade hotel offers a high standard of service and deluxe accommodation. Throughout the building one can admire numerous paintings from prominent Dutch artists, a unique ongoing exhibition owned by the hotel and included in the official 'Guiness Book of Records.'Among the facilities of Crowne Plaza Den Haag - Promenade you'll find spacious meeting accommodation, hotel rooms and suites. The unique 5-roomed Prominential Suite has been the 'home' for visiting heads of state, dignitaries and leading artists. The Brasserie Promenade restaurant and the Couperus bar with its Grand Cafe make this hotel a culinary paradise. The private parking lot for 200 cars is unique in The Hague. The unique features of the hotel make it the ideal venue for any corporate or leisure visit or any event in The Hague. ... more   less 

Additional Information about Crowne Plaza Den Haag - Promenade

Address: Van Stolkweg 1, 2585 JL, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Price Range: €104 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Den Haag - Promenade 5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Crowne Plaza Den Haag - Promenade Hotel The Hague
Crowne Plaza The Hague
Hotel Style:
#12 Luxury Hotel in The Hague
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Den Haag - Promenade staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a newly-renovated room”
 of 5 bubbles NonaSusan80, 21 Feb 2017 | Read review
“The room I stayed in on the 6th floor was very quiet.”
 of 5 bubbles F8342TDamandas, 12 Feb 2017 | Read review
“The higher you go the better and avoid rooms which only have an inward view.”
 of 5 bubbles 427ajeetb, 1 Dec 2016 | Read review
“New wing was great; not sure how the old wing is. Higher floors overlook the treetops of parks around the hotel.”
 of 5 bubbles TravelPerfectionist, 19 Oct 2016 | Read review
“Main building has rooms with balcony which are nice on a hot day.”
 of 5 bubbles dutchboy81, 23 Aug 2016 | Read review
5 of 5