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I spent three nights here this past weekend as I was attending a wedding. My room was booked by someone else and unfortunately i had a "standard twin" and not a double. The room was large and bright with ample wardrobe space and huge windows...More
The hotel stay was the worst!!! I found hair on the bed. The sheets were stained and pillows were brown inside I hade to use my top to cover the pillow as I didn’t want anything to breakout my skin.
The room had a weird...More
Date of stay: July 2018
Response from Patten T, Guest Relations Manager at Patten HotelResponded 30 October 2018
First of all our apologies for how you have experienced your stay with us.
Unfortunately during your stay, we didn't receive any notice about this, so we could solve it right away.
We could have upgraded your room or send extra cleaning service....More
City centre location near to bars, restaurants etc. Consequently no car parking on site. Parking is available in a secure car park a few minutes walk away. It was expensive but very secure. We were given a warm welcome and allocated an enormous well appointed...More
Date of stay: October 2017
Thank Mark T
Response from Patten T, Guest Relations Manager at Patten HotelResponded 24 September 2018
Thank you for taking time to write a positive review!
We hope to welcome you again.
Hotel price is reasonable and the location is right at the city center so it is very convenient if you are interested in staying close to the shopping area and Chinatown. It is a 15 minutes walk from the central train station. The room is...More
Date of stay: September 2018
Thank K C
Response from Patten T, Guest Relations Manager at Patten HotelResponded 17 September 2018
Thank you for your time to write us a good review!
I booked the hotel based on price and location. It was £185 for 3 nights. Hotel located in Wagenstraat which is in the Chinese quarter. The street is pedestrianised but busy with scooters and bicycles. My room was classed as a small double and turned...More