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Bastion Hotel Rotterdam Alexander

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168 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Reviewed yesterday NEW

Convenient location with free parking is a great bonus. The room size is big, comfortable and with good view. Breakfast can be better if the order can be cooked inside the kitchen, it caused greasy smell as it cooked inside the restaurant itself.

Review collected in partnership with this hotel
Thank W3535CHwilliaml
Hamburg, Germany
Reviewed 1 week ago

We stayed at this hotel in Rotterdam. Understanding the brand name of Bastion, my expectations were reasonable. However, what we experienced at the hotel was poor. Rooms are ok, nothing great. Location is such that there is no public transport connectivitiy unless you walk for about 1.5 KM. Still one can live with such limitations. But the worst part was...

Thank Arvind Kumar S
London, United Kingdom
Reviewed 1 week ago

I bave been to Bastion Hotel in Utrecht (3star) and then I went to Bastion Hotel Rotterdam (4star) and everything was the same; no differences in facilities, breakfast, rooms...the prices were not much different either, but do not expect a 4 star experience if you book it.

Review collected in partnership with this hotel
Thank Elpypowa
Reviewed 2 weeks ago

And what we found under the beds was horrible : menstrual tampons,shoest from previous customers.We mentioned that At the réception but they said and did nothing .We traveled with our Baby and didn't imagine paying a room and having things like that

Review collected in partnership with this hotel
Thank kayingad
Twickenham, United Kingdom
Reviewed 30 January 2017

It's the second time I have stayed in this hotel. It's clean and the staff are friendly. The wifi works well and the room is a decent size. The breakfast could be better - It's fairly basic and with limited choice. And the location is not so great, really better if you have a car as it's some way out...

1Thank Toffeeman1878
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Thank you so much for your kind review. We hope to welcome you again soon! kind regards, Team E-commerce

Atlanta, Georgia
Reviewed 18 October 2016

Title says it all. This hotel is just a roadside hotel. Clean and simple, not particularly friendly or warm, but adequate for just a one night sleep. Easy get to from the A20 or A16. We stayed here because the next morning we wanted to go early to Kinderdijk for the sunrise, and this being right on the A16 makes...

Thank CaptainMiles
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Miles, Thank you for your review on Tripadvisor! Bastion Hotels stands for good accomodation against a reasonable price! Glad to hear that you enjoyed your stay. We are looking forward to welcome you again! Kind regards, Team E-commerce

Reviewed 14 October 2016 via mobile

I have booked with them through booking.com recommended for family with 2 kids (5 and 6 years old). I was for nasty surprise upon arrival around midnight. Manager helper D - 'Sorry but this is a room for two only' Me - 'but why is it advertised as room for family with 2 kids? ' Manager helper D - 'I...

Thank Matas V
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Matas, Thank you for sharing your experience at Bastion Hotel Rotterdam Alexander. The regulations from the fire department indeed state that there are only 2 guests allowed into the room. This is published on the website of booking.com as well. We are very sorry to hear about the misunderstanding about this. May I ask you to contact us via...

Reviewed 4 October 2016

Room dirty and not cleaned before our check in. The guests before must have been very neat, because they arranged the beds and the towels as if they were new. But the next morning after the shower we saw, the towels and laundry have been used. Also the floors have been polluted in the complete 1st floor including waste, empty...

Review collected in partnership with this hotel
1Thank 440stephanj
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Stephan, I am very sorry to hear that we could not meet your expectations at Bastion Hotel Rotterdam Alexander. Thank you for sharing your experiences with us. At Bastion Hotels we strive for a continious improvement of our hotels. Your review will be discussed with the management of the hotel. Hopefully we may welcome you again some day so...

Reviewed 1 October 2016

Very rood staff (MARISKA at the reception is the rudest and least professional receptionist I have ever met in my life). "Only" 5 km from center - which is either 40 min by transport or 25 eur / 20 minutes by taxi. Breakfast is terrible - basically bread and cheese/salami. Rooms are very simple. The only reason why I booked...

Thank Max_81
BastionHotels, Manager at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Max, Thank you for sharing your experiences with us. We will adress this to the management. I would like to apologize that my colleages came off to you as rude. This has never been their intention. Kind regards, Team E-commerce

America, The Netherlands
Reviewed 5 September 2016

I stayed here for 1 night, was just travelling through. The room itself was large enough, and looked clean. The TV was a nice bonus, and as well as the mini-fridge. What I did not like that much, was the overall attention for cleanliness. Examples: - There was a 30 cm long hair still hanging on the wall next to...

Thank Paddy J
BastionHotels, E-Commerce at Bastion Hotel Rotterdam Alexander, responded to this review

Dear Paddy, Thank you for sharing your experience with us! We are pleased to see that overall you enjoyed your stay with us and you slept well. We apologize however for finding so many hairs in the room, this is of course not our intention, hopefully our colleagues were able to remove this for you. We hope to welcome you...

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Hotel Rotterdam Alexander offers a 24-hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Hotel Rotterdam Alexander is a comfortable four star hotel situated along the A20 and A16, near the centre of Rotterdam and a walking distance from the Kralingse Bos. The hotel is ideal for business guests because the hotel is well accessible by car. Only a ten minute drive of the Bastion Deluxe Hotel you will find the world dock and architectural city of Rotterdam. Lovers of nature and water will find the "Kralingse Forest" and the "Kralingse Plas" within walking distance. Rooms The hotel has 105 comfortable deluxe rooms. The deluxe rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 

Additional Information about Bastion Hotel Rotterdam Alexander

Address: Hoofdweg 40, 3067 GH Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam
Price Range: €61 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bastion Hotel Rotterdam Alexander 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Bastion Terbregseplein Rotterdam
Hotel Style:
#19 Luxury Hotel in Rotterdam
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Questions & Answers

Here's what travellers have asked, with answers from Bastion Hotel Rotterdam Alexander staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel. Look for other properties. Not worth its salt. Service is extremely poor.”
ArvindS945, 21 Apr 2017 | Read review
“Not recommended ”
kayingad, 15 Apr 2017 | Read review
“book it trough last minute, they don't worth full price.”
  • broken table lamp
Ptbodyguard, 26 Apr 2016 | Read review
“Ask if there is any large group booking the hotel for an event”
920wallyh, 12 Aug 2014 | Read review
“Ask for third floor or higher, first and second are noisy.”
pe0mot, 7 Sep 2013 | Read review
5 of 5