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Hotel New York

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Hotel New York
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1,132 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Strasbourg, France
Reviewed 31 August 2015

Port was awful in the past. Area has been renovated and looks now as premium place in Rotterdam. Hotel very good located, at good price, with parking facilities - at city center prices-, area all around made with taste, food at breakfast and restaurant indeed rather expensive but excellent ; this is not always the case and but here you...

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Helpful?
Thank Feufoley
RoelDusseldorp, General Manager at Hotel New York, responded to this review

I'm pleased to read you have enjoyed your stay with us. Thank you for your kind words and hopefully we can welcome you again in the near future! rdusseldorp@hotelnewyork.nl

Edinburgh, United Kingdom
Reviewed 29 August 2015

What's not to love about this hotel? Imaginatively appointed public areas. A music-free lobby, thank you! Other guests were courteous. Our room was wonderfully spacious and quite chic and oh, the bed -- so very comfortable! High ceilings, windows that open, great shower. Each employee we encountered was delightful. Clearly, they are all proud of the "brand". Can't wait to...

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Helpful?
Thank DecafSorry
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your review and letting us know that you enjoyed our hotel, staff and food. It was very nice to welcome you! And I don't think the new restaurant will cause any disturbance for our hotelguests, ofcourse we don't want that. We hope to see you again in the future? rdusseldorp@hotelnewyork.nl

Reviewed 25 August 2015 via mobile

We stayed in one of the tower rooms and loved it. The room was secluded and very private. The view from the tower was great. We were on the harbour side and had a great view of the Erasmus Bridge. The staff was AMAZING!! The airline lost our luggage and the hotel put together a bag full of toiletries for...

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Helpful?
Thank Carrie A
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for your positive words. I am glad that you enjoyed your stay in this special hotelroom, despite the lost of your luggage. Do we see you some other time in the future? rdusseldorp@hotelnewyork.nl

Delhi, India
Reviewed 24 August 2015

After a day of sightseeing in Rotterdam, went to this hotel for snacks and drinks.. This was the office of the Holland- America shipping line on whose ships many people emigrated to America. The historical character of the building is maintained by old style decor and memorabilia.The site is wonderful- on the Mass River. The hotel is very spacious. The...

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Helpful?
Thank anandsrivastava
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for letting us know that you liked the history and view of our hotel and of course the typical Dutch Bitterballs! We hope that you will visit us again in the future. rdusseldorp@hotelnewyork.nl

Athens, Greece
Reviewed 20 August 2015

A sea view hotel with a "marine" look. It was like being on a boat. My room had a sea view and I really thought that I was in a boat. Amazing view and a great meeting room where we had a two days meeting. The meeting room was like we were at the captain's headquarters. Nice indeed!

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Thank KalliaK
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your kind words. I like the fact that you felt like a captain, that is indeed what we would like to achieve in those rooms! We are looking forward to have you 'aboard' some other time again in the future. rdusseldorp@hotelnewyork.nl

Leuven, Belgium
Reviewed 20 August 2015

We won a gift certificate for a city trip in Hotel New York. Normally we would never book here because this hotel is in a more expensive category (cheapest room without breakfast € 99 + € 35 breakfast for two people). When we arrived we got the wrong key, we accessed the room of another guest with all his belongings...

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Helpful?
Thank Veva D
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your feedback. I am very sorry about the incident with the key. This is not how it should be. Your other feedback is also worthful for us. We are working on another solution for the light in the room for example. Of course it is a pity that you decided not to come back. But...

Utrecht, The Netherlands
Reviewed 17 August 2015

Great room, great service, spectaculair view. We had to change room after a cloudburst. The staff of the hotel did everything what they can to give us a great feeling about our stay in the hotel.... Loved the boattrips from the hotel...

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Thank WillemVreeswijk
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for celebrating your lucky day at our hotel. Unfortunately you were not very lucky with the cloudburst! But I am happy to read that you still had a good stay with us. Do we see you another time in the future?

Eindhoven, The Netherlands
Reviewed 12 August 2015

Been in the restaurant many times, but never stayed in the hotel before. I absolutely love the marine inspired decoration of the hotel and rooms. Our room was 122 and had an excellent bed (one mattress was a bit softer than the other), fluffy pillows and a colourful bathroom. View on the Rijnhavenbrug was ok, but not worth paying extra...

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1Thank JeanetteinAustralia
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for staying with us. It is good to read that you enjoyed the room and the breakfast. We hope to see you again some time!

Reviewed 10 August 2015

We were visiting from the USA and finished up our bike trip at this hotel. The building was wonderful and of course we like the history and connection to the USA. We could not believe how large the rooms were. We utilized the water taxi as well for a short tour of the harbor. We also had dinner in the...

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1Thank Rolf v
RoelDusseldorp, General Manager at Hotel New York, responded to this review

How nice that your visited us from the USA, partly the place of our roots. We are happy to hear that you enjoyed the large room and your dinner in the restaurant. We hope to see you again some time! rdusseldorp@hotelnewyork.nl

Las Vegas
Reviewed 6 August 2015

We always stay at this hotel when we go to Rotterdam! You are just a water taxi away from downtown. It's very quiet being on the end of the peninsula with beautiful views. The rooms are wonderfully spacious and clean. The restaurant is exceptional with an outdoor terrace as well. You can feel the grand history of the building when...

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Helpful?
Thank KermieLasVegas
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you so much for your review. We are proud being your favourite hotel in Rotterdam! Hopefully you will visit us again to enjoy the view and the quietness on the pier. rdusseldorp@hotelnewyork.nl

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel New York is located in the beautiful former headquarters of the Holland America Line, situated on the banks of the river Maas in Rotterdam in The Netherlands.A visit to Hotel New York is both a journey into the past and into the future. The nostalgic building symbolizes the departure of many emigrants with hope and tension of their new homeland.The agitated history is still touchable in the building: many pictures and suitcases of the emigrants, as well as the 6 former board rooms are keeping the history alive.Hotel New York has 72 exceptional hotel rooms, 7 unique halls and meeting rooms. The ground floor features a large café-restaurant, where 400 guests can enjoy an extensive or simple a-la-carte meal in any price category from early in the morning until late at night. High ceilings, colourful lights, sturdy nautical elements and robust tubes and pillars provide a maritime and industrial atmosphere, where everyone feels at home! ... more   less 

Additional Information about Hotel New York

Address: Koninginnenhoofd 1, 3072 AD Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam
Price Range: €95 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New York 4*
Number of rooms: 72
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Also Known As:
New York Hotel
New York Rotterdam
Hotel Style:
#2 Romantic Hotel in Rotterdam
#4 Family Hotel in Rotterdam
#4 Business Hotel in Rotterdam
#5 Luxury Hotel in Rotterdam
#9 Green Hotel in Rotterdam
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New York staff and other travellers.
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Sanibel Island, Florida
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask or look for the different rooms, there is a big range in this historic place”
ArthurOo, 12 Apr 2017 | Read review
“Room nr 407 was quite gorgeous”
philippecamus1, 26 Mar 2017 | Read review
“The hotel offers more types of rooms!”
424heins, 15 Mar 2017 | Read review
“room with a view on the north side”
Rosenbaummarc, 14 Mar 2017 | Read review
“It is a new hotel in an old offie building, very nice”
ads07, 6 Mar 2017 | Read review
5 of 5