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City Resort Hotel Leiden

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Traveller (128)
Room & Suite (39)
Pool & Beach (8)
Ratings and reviews
  • Excellent23%
  • Very good46%
  • Average20%
  • Poor8%
  • Terrible3%
Travellers talk about
“sliding door”(15 reviews)
“the ground floor”(20 reviews)
“train station”(49 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair Access
Business Centre
4 Star Hotel
Wakker worden met uitzicht op de duinkoppen van het Noordzeestrand of met een prachtig panorama over de oude binnenstad van Leiden, het zal niet bij hoge uitzondering zijn op de tiende verdieping van het multifunctionele gebouw Level. Direct gelegen naast het NS station en herkenbaar...
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Location and contact
Bargelaan 180, 2333 CW, Leiden, The Netherlands
23.3 km to Rotterdam Airport
51 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (784)
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Traveller rating
51
103
59
22
12
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LanguageEnglish
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51
103
59
22
12
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All reviewssliding doorthe ground floortrain stationfloor restauranthotel guestswellness centrerainfall showerfree weightsbig bednice modern hotelwet roomold citycomfortable bednice poolreception staffsuperior roomrooms are large
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1 - 5 of 247 reviews
Reviewed 2 weeks ago via mobile

This hotel is very close to the railway and therefore very easy to roll your case over. The building is black. The ground floor reception is black. Then you reach your room by an entrance which resembles an office building. As the lift opens you...More

Thank rona672
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 1 week ago

Dear guest, Thank you for your review on Tripadvisor, sorry to hear that you had a bit depressing experience with us.We will take your feedback into account to improve our hotel and services. We hope to see you once again in our hotel in Leiden....More

Reviewed 2 weeks ago

Overall, that was a positive experience. The bed was amazing, really big and comfortable. Room was also pretty spacious and nicely designed. However, there was no refrigerator, no shelves or drawers to unpack the clothes. The bathroom, even though spacious, modern and clean was very...More

Thank Bogna
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 1 week ago

Dear guest, Thank you for review on TripAdvisor, i´m happy to hear that you had a positive experience in our hotel. Your feedback will help us to improve the hotel and service. We hope to welcome you once again soon, best regards Daan Braspenning Sales...More

Reviewed 2 weeks ago

This hotel seems to stimulate quite mixed reviews and is an odd mix of the good and not so good. The location is good, right next to the train station, which was a strong positive for us as we chose Leiden as a central point...More

1  Thank David C
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 2 weeks ago

Dear guest, thank you for your extensive feedback of your stay at our hotel in Leiden. We take your feedback very seriously to improve our hotel, its facilities and its services, to give you and our other guests a better experience next time. I hope...More

Reviewed 2 weeks ago

The great positive about the hotel is the swimming pool on the 12th floor. The rooms feel specious and can have great views. However, the rooms were very dusty. We have never stayed in a hotel room with so much dust in it. We found...More

Review collected in partnership with this hotel
Thank F R
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 2 weeks ago

Dear guest, Thank you for your positive feedback. We will evaluate the cleanliness of the rooms with our housekeeping department that no-other one bites the dust. We will try to make our good become better and hope to welcome you again in our City Resort...More

Reviewed 5 weeks ago

We stayed here for three nights when we went to visit Kirkenhoff Tulip Gardens. The prices of the Amsterdam hotels were so high, we decided to look further afield for somewhere to stay. Leiden was a brilliant choice, there are great, fast and regular train...More

1  Thank Polz
Response from Henriette_Ouwehand, Front Office Manager at City Resort Hotel LeidenResponded 1 week ago

Dear guest, Thanks for staying at our hotel in Leiden and your positive feedback of your stay. Lots to discover in and around Leiden so we hope to welcome you once again in our hotel. Best regards, Daan Braspenning Sales Manager.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Spa
Heated pool
Indoor pool
Sauna
Details
Price range
US$110 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Leiden
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$110 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Leiden
Room types
Suites, Non-Smoking Rooms
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Traveller (128)
Room & Suite (39)
Pool & Beach (8)
Dining (1)
Questions & Answers
Ask a question
ahhongg
22 November 2017|
Answer
Response from Alberto R | Reviewed this property |
Hi , I have been staying at this hotel last week and saw they were providing this service ( keeping luggage) for other guests . Regards
1
Vote
pepsionice
6 June 2015|
Answer
Response from Henriette_Ouwehand | Property representative |
Dear Guest, Below the hotel there is a paid parking, the costs are €1,50 per hour. Our €12,- for 24 hours. Please follow the signs parking ''Level''. Hopefully I have informed you sufficiently, if you have any further... More
0
Votes
Google Translation
RetiredBrit
30 November 2014|
AnswerShow all 2 answers
Response from Henriette_Ouwehand | Property representative |
Dear Guest, Thank you very much for your request. Hereby I would like to inform you that we do have elevators to get to the rooms on the 9th, 10th and 11th floor. We only have double bedrooms, on the 9th floor we have... More
1
Vote
Google Translation
Room Tips
"the room layout is strange - there's a huge pillar by the side of the bed that is very distracting"
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"Advertise the place for what it is not as a 4 star resort , which it definitely is not. Is there no law..."
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"Standard rooms don't have natural light."
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"I would not know. Did not see an other room."
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