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First time in Leiden and so first time at the Holiday Inn Leiden. First impressions were somewhat mixed - the car park seems to have some building work taking place with an uneven surface and several piles of building material. Not exactly an encouraging place...More
1 Thank Skywalker3
Response from pedro008, General Manager at Holiday Inn LeidenResponded 2 April 2014
Thank you for your comments, we're glad you liked our hotel. I can inform you we're 'cleaning' the landscaping and parking lot at the present moment, we fully understand your comment on this issue. The parking lot has barriers and guests can park their car...More
This hotel has pretty decent rooms and has some great facilities for families including a pool and games equipment. If you are staying there as a single traveller, however, beware the noise. Fully half of the rooms face a very large open indoor space which...More
1 Thank Gordon766
Response from pedro008, General Manager at Holiday Inn LeidenResponded 26 March 2014
Thank you for your feed back, we really appreciate it. You are correct, the rooms on the interior side are indeed more suitable for families, children can walk 'free' through the play area, swimmming pool, etc.. The exterior rooms near the free parking lot are...More
We have been back a number of times as a family and our stays have always been of a high standard. Perhaps if you travel with kids you become more tolerant and as long as the kids are happy, you are happy. We've tried outside...More
2 Thank Fajota
Response from pedro008, General Manager at Holiday Inn LeidenResponded 24 March 2014
Dear guest, What a nice review, thank you very much. We're glad you and your family enjoyed your stay with us and even more how nice to hear you all enjoyed previous visits as well. We'll forward your kind words to all staff, especially the...More
What a dive. A gloryfied motel.
Must have been a motel before it was turned into one of the worst Holiday Inns I have ever stayed in. Seriously!
Room was like a box, no ventilation. Shower, come bathtub was plain dangerous to stand in.
3 Thank pjspjs
Response from pedro008, General Manager at Holiday Inn LeidenResponded 3 March 2014
Dear guest. We're very sorry to hear our hotel was not your hotel, not your place to be. We get many compliments -see the comments on this site- about our rooms, our fine beds, the very extensive breakfast and dinner buffets, including de special desserts...More
I stayed at this hotel while attending a conference in the heart of the city. First, it is a very inconvenient location to stay when needing easy transportation to and from the meeting site, which largely depended upon infrequently available taxis. Second, the room had...More
Response from pedro008, General Manager at Holiday Inn LeidenResponded 21 February 2014
Dear guest, Thank you for your feed back. Please accept our sincere apologies for all the inconvenience you experienced during your stay with us. May we advice you next time you would like another room to contact the front desk? We have rooms on the...More