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Bastion Hotel Zaandam
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Avg. €97 /night, 10/15 - 10/16
€202
per night
€138
per night
€73
per night
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3.5
#6 of 8 hotels in ZaandamLocation
Cleanliness
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Value
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Hotel Zaandam offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television, air-conditioning and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / Accessibility Bastion Hotel Zaandam is easy to be reached, by car, along the A8, exit 1. For travelers that have to be in Amsterdam, this hotel is a good choice. The centre of Amsterdam is only 20 minutes away. The famous Zaanse Schans with its beautiful Dutch windmills is only 4 km away from the hotel. Rooms The hotel has 40 comfortable deluxe rooms and 40 comfort rooms. The comfort rooms are equipped with a television, a modem, airconditioning, a bureau, a safe, a minibar, free coffee and tea making facilities and a bathroom with a shower and toilet. The Deluxe rooms are more spacious than the comfort rooms and are equipped with a television, a modem, airconditioning, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage At Bastion Hotel Zaandam guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 Till 09.00 And in weekends from 07.00 Till 10.30. The atmospheric hotel is opened from 11.00 Till 23.00 For lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Billiards
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Parking
Wifi
Restaurant
Breakfast buffet
Room features
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Dutch
Location
Wibautstraat 278, 1505 HR Zaandam The Netherlands
Name/address in local language
Getting there
Amsterdam Airport Schiphol
14.7 km•
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Rotterdam Airport
59.1 km•
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Car Hire
5,397 Restaurants
within 10 kilometers
221Reviews5Q+A24Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
I stayed here for 4 nights and all was well. The only complaint that I had was my wifi did not work for some odd reason. My room was on the 5th floor and it would not work on my two different iPhones nor on my laptop. The staff was not sure why it would not work, but the wifi worked everywhere else on every other floor below the 5th floor (I tested it). Thankfully, I did not require the wifi much as I have a local data package, but if I was an international traveler, then this would have been a big issue. Again, this was never a big issue for me, so I never demanded the staff solve the problem, though I did notify them of the problem. Other than this, everything was great! The staff was very helpful and there was one girl who works downstairs in the mornings who was especially wonderful. She helped me with my bags and I did not expect her to do this. She was very nice and I wish I knew her name to personally thank her. The point being, the staff was all great. Location was good, everything else was good. I would stay here again, but I would personally request a lower floor room due to the wifi issue I had on the 5th floor.
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Date of stay: January 2022Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No tea and coffee facilities in the rooms. Do not advertise that you can request a kettle when the answer will be no.
If there is an electrical problem, fix it. In the long term, it is an investment in your hotel.
No table in the room. There is plenty of space to put it.
Cheap plastic cups instead of glassware.
Very cheap soap and ? Bodywash shampoo?
It's those little things that make a better experience and reputation for the hotel.
If there is an electrical problem, fix it. In the long term, it is an investment in your hotel.
No table in the room. There is plenty of space to put it.
Cheap plastic cups instead of glassware.
Very cheap soap and ? Bodywash shampoo?
It's those little things that make a better experience and reputation for the hotel.
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Date of stay: May 2024Trip type: Travelled with family
Room Tip:Â 2 k put of town
The bus is close though.
MacDonalds is the closest restaurant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a nice hotel. The staff were very helpful and friendly. The room was basic but clean and nicely decorated. We just had one problem....ants!!
They were on the desk and bed locker but not in the bed. I made sure of that each night!
The ants did not bother me too much. If they were in the bed then I would have caused a fuss. Others may be less tolerant.
They were on the desk and bed locker but not in the bed. I made sure of that each night!
The ants did not bother me too much. If they were in the bed then I would have caused a fuss. Others may be less tolerant.
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Date of stay: June 2006Trip type: Travelled on business
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very bad experience, not worth the price in conjunction with the quality of the stay. Very friendly staff, however this does not compensate for the overall lackluster cleanliness of the room as well as the fact the food on the menu is far too expensive. Nearby area is definitely not recommended unless you’re by car.
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Date of stay: May 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: In correlation with the price of the room, you’re better off at more valuable hotels in the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The overall service was amazing.
The lack of crib when we arrived was a little let down but staff went above and beyond.
We had 2 cribs at 9 am in the morning, best service from the staff. Friendly staff and great hotel
The lack of crib when we arrived was a little let down but staff went above and beyond.
We had 2 cribs at 9 am in the morning, best service from the staff. Friendly staff and great hotel
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the room was clean and the sheets too, but the hall rooms on the way to our apartment were a bit wasted. the bathroom was like 1 sq meter, so I was not so happy about that. the sink was so small you couldn't even wash your face without washing your feet too. and the door is all glass, so yeah, it's transparent :).
the cleaning ladies left my piyjamas thrown away on the desk and chairs, it's the first time I experienced that in a +100 euro/ night hotel :).
the hotel is well connected to Amsterdam Central station and Zaandam train station by bus and their schedule is pretty good (till 00 in the night). they are locking the front door at night so you have to ring a bell.
overall a not so good experience, I think you could search for better for this money.
the cleaning ladies left my piyjamas thrown away on the desk and chairs, it's the first time I experienced that in a +100 euro/ night hotel :).
the hotel is well connected to Amsterdam Central station and Zaandam train station by bus and their schedule is pretty good (till 00 in the night). they are locking the front door at night so you have to ring a bell.
overall a not so good experience, I think you could search for better for this money.
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Date of stay: May 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
At first we where delighted to find a 3 star hotel at such short notice only to soon find out why no one was staying there.constant disturbance by housekeeping would be somewhat acceptable if they would do their job completely.The most upsetting part is the Theft of 150 € from my room right after housekeeping was in there.did they do it or did they forget to close the door properly thus granting acces to whoever..i don't know,but everything else(laptop,clothing,passport) was still there..exept the money i had forgot in my pocket.With the money (wich may not be much for some) gone..so was the rest of my vacation.The staff,as if prerecorded,tells you to call the police,who can't do anything in such short time.thank you Bastion for ruining my first trip in 8 years!!!!!
PS : @Bastion spare me the standart review response text you just copy+paste everywhere.you have this problem in more hotels belonging to your group..get your stuff together!!!!
PS : @Bastion spare me the standart review response text you just copy+paste everywhere.you have this problem in more hotels belonging to your group..get your stuff together!!!!
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Date of stay: May 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Typically when I visit hotels I come with a positive attitude. Especially being young-ish (mid 20's), I don't necessarily care if certain aspects of the hotel don't meet expectations. However, there comes a certain point where push comes to shove, and others need to know about what to expect when coming to this hotel.
First off, the staff was okay. They were not rude, nor were they nice. Upon entrance the front desk was all business. That is fine considering they have a job to do and probably do not wish to spend their time chatting away with tourists. Not a big deal.
The size of the rooms were modest. Enough space to put your bags and sleep.
The showers were decent. Nothing to complain about, but nothing to write home about either.
The location of this hotel can be a plus or minus depending on the reasons of why you are visiting Amsterdam. If you are here to sightsee and experience the nightlife, I suggest that you skip over this hotel and get one a lot closer to central station. There is a bus stop that can take you to central station right outside the hotel for 4 euro. However, the bus line stops running at midnight so you will have to take a taxi (~30 Euro. More if the taxi driver is trying to take advantage of you) to get back to the hotel every night. If you are looking only to sightsee during the day, then this location can be considered since it'll only cost you 8 euro round trip with the bus line. As I was there for the nightlife, this extra cost adds up quickly.
Last but not least and the cause of which made me write this review, the bed bugs. Upon staying the first night, the next morning my friend and I found that we had bite marks on our bodies. We shrugged and ignored the fact went on with our lives. After the second night, the bite marks increased 10 fold and we realized that the cause was bed bugs.
Overall, an okay hotel if you plan to only sightsee during the day and search the room for bedbugs before sleeping. Otherwise, I would keep searching for other hotels with better quality and a better location
First off, the staff was okay. They were not rude, nor were they nice. Upon entrance the front desk was all business. That is fine considering they have a job to do and probably do not wish to spend their time chatting away with tourists. Not a big deal.
The size of the rooms were modest. Enough space to put your bags and sleep.
The showers were decent. Nothing to complain about, but nothing to write home about either.
The location of this hotel can be a plus or minus depending on the reasons of why you are visiting Amsterdam. If you are here to sightsee and experience the nightlife, I suggest that you skip over this hotel and get one a lot closer to central station. There is a bus stop that can take you to central station right outside the hotel for 4 euro. However, the bus line stops running at midnight so you will have to take a taxi (~30 Euro. More if the taxi driver is trying to take advantage of you) to get back to the hotel every night. If you are looking only to sightsee during the day, then this location can be considered since it'll only cost you 8 euro round trip with the bus line. As I was there for the nightlife, this extra cost adds up quickly.
Last but not least and the cause of which made me write this review, the bed bugs. Upon staying the first night, the next morning my friend and I found that we had bite marks on our bodies. We shrugged and ignored the fact went on with our lives. After the second night, the bite marks increased 10 fold and we realized that the cause was bed bugs.
Overall, an okay hotel if you plan to only sightsee during the day and search the room for bedbugs before sleeping. Otherwise, I would keep searching for other hotels with better quality and a better location
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Date of stay: June 2013Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Check for Bed Bugs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bastion Hotel G, Owner at Bastion Hotel Zaandam
Responded 4 Jul 2013
Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With kind regards, Maik Willems
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for business trip. Food, room and free parking were good. However, staffs in the reception was not kind for a foreigner. They smiled a cynical smile. Also, Wifi was terrible, completely weak signal, slow and automatically disconnected while Wifi was in use.
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Review collected in partnership with this hotel
Date of stay: April 2016Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BastionHotels, E-Commerce at Bastion Hotel Zaandam
Responded 10 May 2016
Dear Sir/Madam, Thank you for sharing your experience with us. We are sorry to hear we were not able to exceed your expectations. Our colleagues always try to provide our guest with the best service and quality. Hopefully we may welcome you back sometime. Kind regards, Team E-Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's situated a bit far from Amsterdam centre. Bus costs 7 EUR for a day for an adult. Every 15 minutes comes a bus daily. It's in a half industrial an commercial part of the city. It's hardly reach any food store on foot nearby. It's easy to park in the hotel parking place. Clean rooms and baths. Our only problem was at the last departure day. The receptionists insisted that we ate one day breakfast but we didn't. She was rude to us. She spoke to us as we are burglers. Finally we didn't pay for breakfast. All the other receptionist was helpful and kind to us. The breakfast costs 14 EUR for a person which is very expensive for us. That's why we chose not to eat in the restaurant. I'm sure that something is wrong with the registering of the bills.
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Review collected in partnership with BudgetPlaces
Date of stay: April 2014Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BastionHotelGroep, Eigenaar at Bastion Hotel Zaandam
Responded 7 May 2014
Dear guest, We want to thank you very much for your stay at Bastion Deluxe Hotel Amsterdam Zaandam. We are pleased to find out that you have enjoyed the personal atmosphere, hospitality, comfort and good facilities and all of this you have translated in a nice review! We would like to apologize for the fact that you have experienced a bad experience during the check-out. Hence we value your comments and recommendations for assessments and to further develop our standards. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest. We are looking forward to welcome you again in one of our hotels! With kind regards, The team of the Bastion Hotel Groep
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear mr. Bhura,
Thank you for your reservation.
We do confirm your booking for three nights from 19-04-2017 untill 22-04-2017.
You can find all the information for the ‘I Am Amsterdam Card’ card on this website:
iamsterdam.nl/en
We do not offer a free pickup.
the best way to get from Central station Amsterdam to the hotel is by bus. There are two buses whom drive to the hotel. First bus number 391 and 392 to Zaandam Station.
The bus stop calls: ‘Hotels vijfhoek’.
If there is any other question, feel free to ask.
Kind regards,
Bastion Hotels
Yes, definitely. Large ones and smaller ones.
To tell the truth - I have never stayed in a hotel where there were no towels in the room/bath-room. But there are no bath-robes. You need to choose a somewhat more expensive hotel for that.
Hi Laura, sorry that I have no idea about that. I was going by car and never tried any other means of transportation.
If I were you, I would buy the 13 € ticket on those days when I need to travel far and walk other days. Sometimes, a regular ticket is just as good as the tourist tickets. It depends on what you are planning to do in the area.
Dear Sir/Madam,
Thank you for your mail!
The best option is to take a bus from Amsterdam Central. The latest one is leaving around 00.15H. It will take you about 30 minutes.
Kind regards,
Team E-Commerce
Dear Ikod,
Thank you for your message.
The Amsterdam Arena is around 25 minutes by car. The city centre and night life of Amsterdam is only 25 minutes by bus.
I hope to have informed you sufficiently,
Kind regards,
Team Bastion Hotel Group
"In correlation with the price of the room, you’re better off at more valuable hotels in the nearby area or in Amsterdam."Read full review
"Very good hotel and service was perfect special one men in evening shift 29.12.2019 1.00 am - 16.00 am special for him"Read full review
PRICE RANGE
€74 - €114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bastion deluxe hotel amsterdam zaandam
LOCATION
The NetherlandsNorth Holland ProvinceZaandam
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Bastion Hotel Zaandam
Which popular attractions are close to Bastion Hotel Zaandam?
Nearby attractions include Het HEM (1.1 km), Kings Dome (0.8 km), and Hemlab (1.2 km).
What are some of the property amenities at Bastion Hotel Zaandam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Bastion Hotel Zaandam?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bastion Hotel Zaandam?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Bastion Hotel Zaandam?
Yes, free parking is available to guests.
What are some restaurants close to Bastion Hotel Zaandam?
Conveniently located restaurants include Boer Geert Zaandam, Lab-44, and Peking Chinese Afhaalservice.
Which languages are spoken by the staff at Bastion Hotel Zaandam?
The staff speaks multiple languages, including English and Dutch.
Are there any historical sites close to Bastion Hotel Zaandam?
Many travellers enjoy visiting Museum Het Rembrandthuis (7.8 km), Kooijman Souvenirs & Clogs Wooden Shoe Workshop (5.0 km), and St. Nicholas Basilica (7.1 km).