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Leonardo Hotel Amsterdam City Center

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Leonardo Hotel Amsterdam City Center
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1,529 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Atlanta, Georgia
Reviewed 1 week ago

I am a travel agent, booked this hotel for my family vacation. we got rooms in the basement, the hotel was under renovation and was dirty and very noisy. also because of the construction, the door stayed open all day long with negative temperatures!! on the last day we found the bathroom ceiling on the floor!! they said some plomber...

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Helpful?
Thank Joelle K
Nottinghamshire, United Kingdom
Reviewed 2 weeks ago via mobile

I visited Leonardo hotel the week before Christmas for 3 nights. This is the 4th time I've stayed at this hotel in the last few years (previously Best Western). Since the change in hands to Leonardo I am still very happy with my stay. The location is brilliant, right near Leids square and with excellent travel links close by. You...

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Helpful?
Thank James2104
Nicka V, reception at Leonardo Hotel Amsterdam City Center, responded to this review

Dear James, Thank you very much for your great review. We are more than happy to see how much you enjoyed your stay with us for the 4th time and you appreciated the helpfulness and friendliness of our staff. It is very important to us that our guests feel welcome, well cared for and comfortable all the time. We are...

San Antonio, Texas
Reviewed 2 weeks ago via mobile

I stayed here for about two days. It was pretty comfortable, the only thing I found a little odd is how they present you a queen size bed. There's two twins connected to make a queen. I'm sure it's common. The beds were comfy and I had a pleasent stay. The bathroom was surprising spacious. This hotel wasn't too far...

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Helpful?
Thank superdave247
Nicka V, reception at Leonardo Hotel Amsterdam City Center, responded to this review

Dear Superdave247, We are glad to know that you enjoyed your stay and we are grateful that you took the time to review our hotel. We are looking forward to the pleasure of welcoming you again for your next visit after our resorvation which is happening right now. Kind regards, Team Leonardo

Great Ouseburn, United Kingdom
Reviewed 4 weeks ago

I stayed for 3 nights and found my room to comfortable, although quite basic. The breakfast buffet was adequate although not very varied and could do with a greater variety of hot food especially when you had to pay extra for it (13 Euros per day) Overall the service was alright but for the price I was disappointed.

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Thank TheMov1419
Nicka V, Reservations & Revenue at Leonardo Hotel Amsterdam City Center, responded to this review

Dear Sir, Thank you very much for your feedback, it means a lot to us. We are happy that you enjoyed your vacation with us and wanted to let you know that the hotel is going to be renovated In January 2017 and afterwards you are welcome to come back and check our new improved hotel :) Regards, Oded Arieli,...

London, United Kingdom
Reviewed 8 December 2016

It is a budget hotel with no bar or restaurant. But that's what was promised so no issue with that. My room entry card didn't work several times but the reception staff resolved it quickly and without fuss. The room was functional and as expected for the cost. Helpful staff ordering taxis for example and recommending restaurants and room was...

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Thank johnpp2
Nicka V, Reservations & Revenue at Leonardo Hotel Amsterdam City Center, responded to this review

Dear John, Thank you very much for your feedback, it means a lot to us. We are happy that you enjoyed your vacation with us and wanted to let you know that the hotel is going to be renovated In January 2017 and afterwards you are welcome to come back and check our new improved hotel :) Regards, Oded Arieli,...

Sao Paulo, SP
Reviewed 23 November 2016

I had an excellent experience at the Leonardo Hotel in Amsterdam. The hotel is in a location a few minutes walk from the Museumplein square, the Voldenpark and the Leidseplein, it has good restaurants, shops, clubs, everything you need close by. The reception is super well prepared to serve you whatever you need and to provide any information during your...

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Thank kemellyf945
Nicka V, reception at Leonardo Hotel Amsterdam City Center, responded to this review

Dear sir, Thank you very much for taking your time to review on our hotel. We are happy to hear that you enjoyed your stay here with usand are happy that our staff contributed to this. We would also like to let you know that during the month of Januari, next year 2017, we will be having a renovation. We...

Liverpool, UK
Reviewed 22 November 2016

I stayed here from 18th-21st November. The hotel is easy to find and only a 2 min walk from Leidsestraat. There's a tram there that you can take to the airport in like 20 mins. Otherwise it's a nice walk from there to anywhere in the center of Amsterdam. Room was clean and had a TV, hairdryer, excellent shower/bathroom. The...

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Thank Mistermark_21
Nicka V, reception at Leonardo Hotel Amsterdam City Center, responded to this review

Dear sir, Thank you very much for taking your time to review on our hotel. We are happy to hear that you enjoyed your stay here with us. We would also like to let you know that during the month of Januari, next year 2017, we will be having a renovation. We hope to see you soon again. Kind regards,...

Tel Aviv, Israel
Reviewed 20 November 2016

it was my second time!!! reech breakfast, very fresh and variety of food hotel is very clean and comfortable...the staff was very kind and willing to help annd answer about any need we had it was delightful !!!!

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Thank Yasmin L
Nicka V, reception at Leonardo Hotel Amsterdam City Center, responded to this review

Dear sir, Thank you very much for taking your time to review on our hotel. We are happy to hear that you enjoyed your stay here with us. We would also like to let you know that during the month of Januari, next year 2017, we will be having a renovation. We hope to see you soon again. Kind regards,...

Reviewed 6 November 2016 via mobile

After looking at reviews I was sceptical about booking this hotel but we thought we should give it a chance. Now after returning home I realised we should have gone with gut instinct. I travelled with a friend both of us in our twenties we arrived on the Thursday morning(early) after travelling and being up from the Wednesday morning due...

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Helpful?
Thank Samantha S
Nicka V, reception at Leonardo Hotel Amsterdam City Center, responded to this review

Dear sir, Wea re sorry that had this experience and we will use this information to evaluate our service and of course improve it. We are pleased that you liked Amsterdam and hope you will give us a chance to show us our improved product after our full renovation in Jnauary. Kind regards, Team Leonardo

Mount Gambier, Australia
Reviewed 3 November 2016

Location is great and it was quiet. The staff booked us in and checked us out, but there was no other conversation or welcome. Wi-fi didn't work in the room - had to go to the lobby. Room was drab, in need of refurbishment/maintenance and not terribly clean. One tiny piece of soap provided for 2 people for 4 nights...

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Thank Woofnwinks
Nicka V, reception at Leonardo Hotel Amsterdam City Center, responded to this review

Dear Mr/Mrs, We are sorry you had this experience. It is true that our hotel is in need of an update. We are happy to inform you that our hotel will be fully renovated in January 2017. The information you provided will be used to improve our service and we hope that after the renovation you will come again and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Multistory Hotel housed in 19th-century building within a short walk to Leidseplein, bars, nightclubs & the Municipal Theatre. ... more   less 

Additional Information about Leonardo Hotel Amsterdam City Center

Address: Tesselschadestraat 23, 1054 ET Amsterdam, The Netherlands (Formerly Best Western Leidse Square Hotel)
Region: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Price Range: €105 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Leonardo Hotel Amsterdam City Center 3*
Number of rooms: 102
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Also Known As:
Ach Leidse Square Amsterdam
Hotel Ach Leidse Square
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Amsterdam City Center staff and other travellers.
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Questions? Get answers from Leonardo Hotel Amsterdam City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the lift”
 of 5 bubbles johnpp2, 8 Dec 2016 | Read review
“superior room was great!”
 of 5 bubbles 82yasminl, 20 Nov 2016 | Read review
“top floor rooms”
 of 5 bubbles Romanbiker, 17 Oct 2016 | Read review
“After a day of exploring the city, sit out in front of the hotel with a bottle of wine and watch the people bic by.”
 of 5 bubbles madcalifornia, 25 Sep 2016 | Read review
“If you want to stay here, ask for a room away from the front of the hotel. Check all facilities when first occupying the room.”
 of 5 bubbles kathystep63, 17 Sep 2016 | Read review
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