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Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is …Moreequipped with free Wi-Fi and a 37'' flat TV in all rooms, 7 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
US$123 - US$372 (Based on Average Rates for a Standard Room)
The Netherlands > North Holland Province > Amsterdam > Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring
hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
Stayed 2 nights .... quick and friendly - very friendly - check in. Great rooms, very spacious really good beds. Mega mini bar and snacks. Breakfast is wonderfull and the lounge bar offers amazing drinks .... there is nothing negative I can say .... loved it
Hotel is close to the central station and the city center. The room is spacious and clean, but I wasn't able to change the temperature in the room, it was >23 and even with max speed of the cooler it didn't decrease. For breakfasts I would expect more vegetables, more types of co…
Just got back from 3 nights here and we were all very impressed. Cool, clean quiet, great staff, great food, reasonable prices and not too far (but far enough) from the madness of the city centre. There was nothing we didn’t like. Highly recommended.
Hotel location just 2 minutes walking distance from Central Station. Main attractions (red light district, shopping malls, dam square...) just 10mins walk, so convenience. Coffee shop, bar and rental bike are just opposite the hotel. Room was spacious, but cleanliness was to be c…
What a lovely hotel ! Staff were amazing especially June and David in Guest services. I had been emailing them for a few months before as it was my wife's 50th birthday while we were there - they ensured our room was decorated on my wife's birthday when we went out for the day. …
Date of stay: November 2018
Response from Merijn V, General Manager at Room Mate Aitana
Responded 1 week ago
Dear guest, thank you very much for sharing this kind review. It gives us such satisfaction to read that you had a wonderful time staying with us! Your compliments for June and David are much appreciated, and I will be sure to share them! We very much enjoyed meeting you and helping to make this a special birthday trip, it really was our pleasure! We already miss you, and hope we may soon welcome you back! A big hug from Aitana's team, Merijn Veken - Hotel Director email@example.com
Dear guest, we do indeed try to reply to as many reviews as we can across all different channels. It depends a bit on the content of the review as well as the resources that we have to do so. Please know that we do read all reviews and do indeed take on board all feedback that we receive. Our goal is always to make sure we deliver a great experience, and to keep improving!
If you feel you have a comment that needs to be answered or you were not satisfied with our replies, you are more than welcome to contact us / me directly, my contact details are in many of the replies we give (tripadvisor rules don't allow me to share them here in the forum though).
Room Mate Aitana
Merijn Veken - Hotel Director
We are staying at your hotel arriving on Friday, September 14, 2018 and departing on September 16, 2018. We need sealed distilled water that we can take with us when we leave. Can you provide this for us and what is the approximate charge? We need a minimum of 17 cups of distilled water or 4,020 ml.(I sent an email a few days ago with a different amount. This email has the correct amount of distilled water that we need. I have gotten no response from the hotel to my earlier email.
Thank you for your help.
I am trying to contact the concierge about having distilled water at the hotel when we check in for a medical need. I have emailed the hotel main email address and have not gotten a response. What email can I use about this? Thank you.
Sorry I don't have the contact, but just returned from Amsterdam with friends who needed that type of water. We found it at pharmacies and grocery stores. Not everyone carries it but not extremely hard to find. Hope this helps.