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Max Brown Hotel Canal District

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Herengracht 13/19, 1015 BA Amsterdam The Netherlands
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Traveller (886)
Room & Suite (96)
Dining (46)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Max Brown Hotel Canal District
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#136 of 419 in Amsterdam
Location
Cleanliness
Service
Value
Max Brown Canal District is situated in three monumental Amsterdam canal houses with an amazing 300-year old facade, at the corner of Amsterdam’s most famous canals—the Herengracht and the Brouwersgracht. You’re right in the heart of the world-famous Canal District, with Centraal Station only a 10-minute walk away. Inside this easy-going hotel, you’ll find a charming book wall, quirky art, warm and cosy details, Zenology spa products and a friendly team. Dogs are welcome, too.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Patio
Highchairs available
Baggage storage
Gift shop
Paid public parking nearby
Wifi
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
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Room features
Housekeeping
Safe
Telephone
Clothes rack
Cable / satellite TV
Flatscreen TV
Walk-in shower
Hair dryer
Private bathrooms
Wake-up service / alarm clock
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Quirky Hotels
Languages Spoken
English, Spanish, Arabic, Dutch and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
318Restaurantswithin 0.5 km
116Attractionswithin 0.5 km
1241Reviews39Q+A100Room tips
Traveller rating
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  • 174
  • 71
  • 46
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em8382022 wrote a review 13 May
1 contribution
Friendly, helpful staff. Room small but nice. Poor breakfast, bread low quality and very limited choice, eating area crammed at the back of reception, sadly it was not the relaxing start to our day we’d hoped for. Location excellent, lovely views over a canal.
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Review collected in partnership with this hotel
Date of stay: May 2022
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trishmix wrote a review Apr 2022
essex10 contributions5 helpful votes
The positives- such a friendly welcome from the staff who were always cheerful and helpful. The room was clean and the bed very comfy. When the breakfast finally arrived (see below) it was hearty. The not so good. The room was not serviced and for the price I think this is unacceptable. When I questioned this I was told (cheerfully) that unless one asked for the room to be serviced, then it wouldn't happen and I was shown the sign "room service on request'. To me 'Room service', means someone bringing food and drinks to your room, not making the bed and cleaning the sink and having a wee tidy. Its one of the luxuries of staying in a hotel and not optional. As a result we had run out of tea bags, washed our own cups using the shower soap. Breakfast was chaotic as others have mentioned, with long waits- despite having had to stipulate what time we wanted breakfast, it wasn't prepared until we had arrived and there was competition for the receptionists priorities- check people out or make the breakfast. With flights and trains to catch this could be quite stressful Seemingly, if you didn't stipulated a time for breakfast , you couldnt have breakfast! This is not really the norm for 'breakfast included' . So, whilst the location was good, this seemed very over priced for what was a clean and friendly 'guest house'.
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Date of stay: April 2022
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Response from Max Brown, Guest Services / Front Office at Max Brown Hotel Canal District
Responded 4 weeks ago
Dear Sir/ Madam, Firstly, thank you for your review and it was a pleasure having you as a guest. Regarding the service in the room, our apologies that this was not informed sufficiently. Due to sustainability, we only offer housekeeping services upon request. Nonetheless, we should have informed you. Regarding the breakfast, this is a process which we are improving on a daily basis, so we will like to thank you for making us aware of this. We now have a self-service buffet where you can have breakfast at any time. We still hope to welcome you in the future and thank you again for choosing our hotel. Kind regards, Team Max Brown Canal District
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walsh.j@gmx.de wrote a review Mar 2022
Wathlingen, Germany173 contributions97 helpful votes
I still have mixed feelings about my stay. The biggest plus is the location; the hotel is located in a nice neighbourhood and it is only a 10 minute walk from the central station. The room (in the top floor, towards the inner courtyard) was quiet and functional, however, there do not seem to be enough light switches. To turn off the bedside lamp one needs to get up and use the switch next to the door because there is no switch at the head end of the bed or near the bedside table. The breakfast arrangement does not seem to work either. The poor receptionist has to check-out guests and prepare breakfast at the same time. Because there is no self-service guests have to wait until their breakfast is brought to them. I waited a full 15 minutes and was like on tenterhooks because there was a train to be caught. When choosing a boutique hotel, one probably expects a smoother stay.
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Date of stay: March 2022
Location
Cleanliness
Service
Trip type: Travelled
1 Helpful vote
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Sarah M wrote a review Mar 2022
5 contributions
This hotel was perfect for myself and my daughter. We stayed in a small room which was more than adequate for us. It was spotlessly clean and the bed was comfy. The only downside was it was quite warm so we left the window open at night and it was quite noisy outside early in the morning - not the hotels fault. The area is ideal. 5 mins walk from central station and within walking distance of everything. It felt very very safe at night. We didn’t book breakfast as the reviews on here weren’t fantastic. There is a kettle in the room so we had tea and a snack when we woke up and ate when we went out. Lots of great places to eat close by. The canal outside the hotel is being worked on at the moment (lots of canal and roadworks in Amsterdam at the mo) but lots of fab photo ops just a stroll away. This was my daughters first trip to Amsterdam and she loved it. I would recommend the hotel in a heartbeat Check in and check out easy and very friendly staff. However….there are lots of steps so be warned if you have big suitcases. !
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Date of stay: March 2022Trip type: Travelled
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daznmanda wrote a review Mar 2022
St Ives, United Kingdom11 contributions10 helpful votes
Wife booked this place for my 40th, it's great , small rooms ,but really central to everything. Friendly staff and nice breakfast .... We had room 108 with a great view over the canal, and so quiet. Some good bars and restaurants literally one street away , we'll definitely be back here one day....
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Date of stay: March 2022Trip type: Travelled
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Marie400nl wrote a review Feb 2022
The Netherlands125 contributions25 helpful votes
I stay in Amsterdam frequently and was looking for a new place to try. Friends had recommended Max Brown hotels elsewhere so I thought I would give this a try. The location is great! I got a "small room," which was exactly what I needed -- just a place to sleep. I'm always out and about so why pay for more? Somehow I was expecting a well-designed small space. The bedside table was also the room safe -- brilliant! Less brilliant was crawling on the floor to reach the outlets under the safe to plug in my charger. And then unplug my charger to plug in the kettle, which could only sit on the floor, with the beverage tray balanced across the trash can. Another outlet was in a corner behind the bathroom door. I'm not quite sure what one would plug in there as there is nowhere to rest whatever you've plugged in. The tiny windows were tucked away in yet another corner. Though they did open, doing so let in a humming/buzzing/motor of construction right outside. Despite turning off the radiator upon arrival, it was a hot night. The bathroom was gorgeous, with a terrazzo floor, nice tiling and a usable cabinet for toiletries. The hotel has typical steep Dutch stairs with sturdy railings. There is a bar/seating and snacks available for purchase, as well as breakfasts with a range of prices, depending on where you check.
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Date of stay: February 2022
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Kristi S wrote a review Jul 2021
Minneapolis, Minnesota259 contributions88 helpful votes
We spent 2 days in Amsterdam, and stumbled on the Max Brown hotel. It was in a great location, good food and an amazing staff. Would recommend. The only negative was neither our door lock nor safe worked, but it was in a safe area, so it didn't really matter.
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Date of stay: July 2021
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Jacqueline B wrote a review Mar 2021
12 contributions5 helpful votes
We felt very welcome and the staff was helpful and patient. We loved the area. Only a few minutes walk from the station. We could look onto the Grachten from the room. I would definitely stay there again.
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Review collected in partnership with this hotel
Date of stay: February 2021
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JKTravel2012 wrote a review Sep 2020
Zurich, Switzerland77 contributions82 helpful votes
We just spent 3 nights in this small hotel with great canal views. Very good location, walking distance to shopping and restaurants. Very friendly and helpful staff. Breakfast due to COVID restrictions was brought to the table in a wooden basket. Bread, butter, jam, cheese, yoghurt and an apple or banana. Would have been nice to have a choice of dark bread and different fruits. Room was very small with limited space for suitcase or hanging clothes. But we didn’t mind because we were out all day and the great location made up for it!
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Date of stay: September 2020Trip type: Travelled
2 Helpful votes
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jacquie17 wrote a review Aug 2020
london114 contributions53 helpful votes
This hotel was a great little find. The staff were amazing and helpful at all times. It’s was exceptionally clean. It was in a great location close to many sights and the Eurostar. It’s in a very pretty area by all the canals. The breakfast was fresh each morning with hot coffee. I know things are difficult with COVID but the breakfast could vary each day. I.e. maybe a different croissant and ham instead of cheese or maybe offer some cereal. Just a thought. My only problem was the three flights of stairs to my room. It’s probably not a problem for most as it wasn’t for my husband but having a bad leg I found it difficult. There were no other rooms available so we just dealt with it. The room was also rather hot with no air conditioning we did use the fan which did help. I would imagine this isn’t a problem for most of the year we just happened to get very hot weather. The room itself was really nice with a lovely view of the canals. I would stay here again but ask for a room on the ground or first floor. I would recommend this hotel to friends. Thank you
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Date of stay: August 2020
2 Helpful votes
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PRICE RANGE
US$129 - US$358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chic & basic amsterdam hotel amsterdam, chic and basic amsterdam, chic basic hotel amsterdam
FORMERLY KNOWN AS
chic&basic Amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-West / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
34
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Frequently Asked Questions about Max Brown Hotel Canal District
Which popular attractions are close to Max Brown Hotel Canal District?
Nearby attractions include Amsterdam Catacombs (0.3 km), City Challenge Amsterdam (0.4 km), and Proeflokaal Arendsnest (0.3 km).
What are some of the property amenities at Max Brown Hotel Canal District?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast.
Which room amenities are available at Max Brown Hotel Canal District?
Top room amenities include a flat screen TV, a view of a nearby landmark, and a walk-in shower.
What food & drink options are available at Max Brown Hotel Canal District?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Max Brown Hotel Canal District?
Yes, paid public parking nearby, street parking, and valet parking are available to guests.
What are some restaurants close to Max Brown Hotel Canal District?
Conveniently located restaurants include de Silveren Spiegel, Sango Specialty Coffee, and Mr. Meat.
Is Max Brown Hotel Canal District located near the city centre?
Yes, it is 1.0 km away from the centre of Amsterdam.
Which languages are spoken by the staff at Max Brown Hotel Canal District?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Arabic, Dutch, and Turkish.
Are there any historical sites close to Max Brown Hotel Canal District?
Many travellers enjoy visiting Anne Frank House (0.7 km), Concertgebouw (2.7 km), and Portuguese Synagogue (1.5 km).
Does Max Brown Hotel Canal District have any great views?
Yes, guests often enjoy the city view available here.