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Damrak 96, 1012 LP Amsterdam The Netherlands
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (635)
360
Panoramas (49)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swissotel Amsterdam
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 418 hotels in Amsterdam
Location
Cleanliness
Service
Value
Travellers' Choice
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 111 soundproof, non-smoking rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars. All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. Please note that Swissotel Amsterdam does not have parking on site.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Vending machine
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Housekeeping
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
603Restaurantswithin 0.5 km
269Attractionswithin 0.5 km
1405Reviews62Q+A100Room tips
Traveller rating
  • 799
  • 378
  • 117
  • 54
  • 57
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Jennifer G. wrote a review Dec 2021
3 contributions1 helpful vote
Great location with friendly and professional staff. Robust health protocols. Room was well appointed and felt luxurious. The restaurant’s food was delicious and the manager and chef were great. I had a pasta dish and my partner a pizza. Both dishes looked and tasted wonderful. I would stay here again without question. Great value. COVID testing was available just a 5 minute walk away.
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Our room was on third floor at the back of hotel, looking out at another street. Nice view....
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Response from Swissôtel Amsterdam, Other at Swissotel Amsterdam
Responded 12 Dec 2021
Dear mtg1moma, Thank you for your review and kind words regarding the staff and the restaurant. We strive to make each guest as comfortable as possible and are happy to read that you have had such an enjoyable stay. We hope we may welcome you back to the Swissotel Amsterdam. Warm regards and happy holidays, Wencke Bolsius General Manager
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samsi1234 wrote a review Aug 2020
Canterbury, Kent, England4 contributions8 helpful votes
Hotel's Favourite
We were invited to spend 2 nights in the Swisshôtel Amsterdam. From the welcome to the goodbye, everything was absolutely top! We were served with a lot of friendliness and passion. We felt very comfortable with you and could spend incredible days in Amsterdam. Thank you!
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Date of stay: August 2020Trip type: Travelled with friends
3 Helpful votes
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Response from Swissôtel Amsterdam, Other at Swissotel Amsterdam
Responded 25 Aug 2020
Dear samirabe2018, Thank you for your kind review with regards to your stay at our hotel. We are pleased to hear you enjoyed our unique and central location. It truly gives access to the whole city and its highlights! Our team is delighted to hear you enjoyed our friendly staff and warm hospitality. From the whole team at Swissôtel Amsterdam, we wish you a pleasant day and look forward to your return. Warm regards, The Swissôtel Amsterdam Team
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Zack wrote a review Dec 2021
4 contributions4 helpful votes
Booked 2 classic twin rooms for 3 nights for about 1,100 Euros for my mother and sister who were arriving from London. Upon checking in at the check in counter, the hotel staff only provided only 1 room. My mother and sister unknowingly that there are 2 rooms that have been booked and paid for, just thought there is only booking for 1 room and continued with their holidays. After they returned to London, they have informed me that there was only 1 room provided instead of 2, even though the front desk took their passports and they could see in their system that there were 2 rooms that were fully paid for. Upon learning this, i have spoken to the reservations department and they claimed that my mother has refused the additional room, even though it was paid for, and therefore would not be able to refund me the additional room. They claim that my mother and sister would rather cramp in a standard 20m2 room, than have 2 separate rooms for each other. And since, they refused the room, then the booking will be classified as no-show and my money will be kept by them. To add oil to the fire, during their stay, they received a inhouse phone call from the front desk 3 times during the night (at 1am, 3am and 6am), all to say that they have dialed the wrong number. Furthermore, the hotel toilet was clogged several times and they had to call the housekeeping to help. On their last day of the trip, before leaving to the airport, they have found hair in the egg-omelet. Whilst you may enjoy the hotel for its proximity to the town, their service is sub-par for a 4 star hotel. It is unlike anything that i have ever experienced.
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Date of stay: November 2021
Value
Service
Sleep Quality
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Response from Swissôtel Amsterdam, Other at Swissotel Amsterdam
Responded 14 Dec 2021
Dear zacknoz, Thank you for taking the time to tell us about your mothers experience at the Swissôtel Amsterdam. I am sorry that their experience did not meet their expectations; however, in our opinion the situation with regards to the rooms was different than expressed in this review. I do sincerely apologize for any further inconveniences experienced during their stay and assure you that we will look into these issues to prevent them from happening in the future. Warm regards, Steven Warmerdam Front Office Manager
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Kevin L wrote a review Nov 2021
1 contribution
I'm a Platinum All Accor member and this is my favorite hotel in All Accor. Perfect location, can't ask for better staff, great comfortable clean rooms, fast internet, everything is just quality. I always look forward to my stay here and I will be returning yet again.
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Date of stay: November 2021
Value
Service
Sleep Quality
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Response from Swissôtel Amsterdam, Other at Swissotel Amsterdam
Responded 30 Nov 2021
Dear Z522AUkevinl, First and foremost I would like to thank you for choosing the Swissôtel Amsterdam as your preferred hotel in Amsterdam. As a Platinum All Accor member your stay is very important to us and reviews such as these are very rewarding for myself and the team. Once again, thank you for your beautiful review and kind words. We look forward to welcoming you back for another memorable stay. Warm regards, Wencke Bolsius General Manager
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Robin M wrote a review Nov 2021
Barrie, Canada2 contributions
We stayed here for 2 nights enroute to a river cruise with AMA Waterways. The hotel is really centrally located, easy to find and great for walking the city. Check-in was done early (we arrived from Canada mid- morning) and quickly, very friendly staff. Room was immaculate, great layout. View was of building next door, but not a problem for us as we were out most of the time, touring the city. Breakfast was a disappointment, and expensive for what was available when compared to other hotels we have stayed at and where we paid for breakfast. Overall, I would recommend this hotel.
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Date of stay: October 2021
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Response from Swissôtel Amsterdam, Other at Swissotel Amsterdam
Responded 30 Nov 2021
Dear Robin, Thank you for taking the time to review your stay at the Swissôtel Amsterdam. Whilst thanking you for your kind words with regards to your arrival and the room, I would like to apologize that the breakfast facilities were not up to your standard. Feedback such as yours is highly appreciated and will be discussed with the team in order to continuously improve our services. We look forward to welcoming you back to the Swissôtel Amsterdam. Sincerely, Wencke Bolsius General Manager
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PRICE RANGE
US$184 - US$545 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel amsterdam hotel amsterdam, swissotel hotel amsterdam, amsterdam swissotel hotel, swiss hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBurgwallen-Nieuwe Zijde / Old Center / Damrak / Dam Square & Damstraat / Centrum
NUMBER OF ROOMS
114
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Frequently Asked Questions about Swissotel Amsterdam
Which popular attractions are close to Swissotel Amsterdam?
Nearby attractions include Sherlocked (0.2 km), Brews & Tales Amsterdam Craft Beer Tour (0.5 km), and Dam Square (0.07 km).
What are some of the property amenities at Swissotel Amsterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Swissotel Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Swissotel Amsterdam?
Yes, valet parking is available to guests.
What are some restaurants close to Swissotel Amsterdam?
Conveniently located restaurants include de Silveren Spiegel, Restaurant Bougainville, and Ta Toru.
Are there opportunities to exercise at Swissotel Amsterdam?
Yes, guests have access to a fitness centre during their stay.
Is Swissotel Amsterdam located near the city centre?
Yes, it is 0.4 km away from the centre of Amsterdam.
Are any cleaning services offered at Swissotel Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Amsterdam?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Amsterdam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.