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Swissotel Amsterdam

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#51 of 361 Hotels in Amsterdam
Certificate of Excellence
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Swissotel Amsterdam
Swissotel Amsterdam
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416 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Reviewed 2 days ago NEWvia mobile

We were here from Jan 9-Jan 12. Excellent location, nice hotel and helpful staff. We were in Amsterdam to celebrate my boyfriend's birthday, as I wrote in the comment section when we booked the hotel prior to our arrival. When we checked in we were told that because of his birthday we got a free upgrade to a suite and...

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Helpful?
1Thank Marlene F
Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel is amazing value for money, the staff are friendly, rooms are beautiful, comfortable and quiet. They have a bar and restaurant downstairs and a gym. It is right in the centre of Amsterdam just a 2 minute walking distance from everything. Overlooks dam square and is right next to some lovely food places. I would highly recommend this...

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1Thank CK2713
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for providing us as well as your fellow travelers with such valuable feedback in regards to your amazing Swissôtel Amsterdam experience. The entire team is dedicated to providing each and every one of our guests with the utmost quality in service and I am delighted this was noticed. We are so pleased to read that you enjoyed our...

Australia
Reviewed 5 days ago NEW

Centrally located in Amsterdam the Swissotel is a comfy and well located hotel. Within walking distance of centraal and easy access to trams and canal boat tours. The hotel is quite modern but has some obvious wear and tear in the rooms which made me question the value given the rates that are charged. Staff are incredibly helpful and polite,...

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Helpful?
Thank DaneS82
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your feedback with us based on your comfortable stay at the ideally located Swissôtel Amsterdam. Indeed we are situated in the midst of all the hustle and bustle that this vibrant city has to offer, easily allowing our guests to explore the most of what this city has to offer. Thank you for also mentioning our...

Jakarta, Indonesia
Reviewed 6 days ago NEWvia mobile

Prime location, apprx. 10 mins walking distance to most amsterdam central- chinatown and the notorious redlight district. Shopping centre just across the street and behind the hotel (de b'ijenkorf , street mall and magna) . Services are amazing too. Very helpful receptionists team and fast responses to our requests. Tips: if you arriving in Schipol airport just take train to...

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Helpful?
Thank Ivan S
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow, thank you for providing us as well as our fellow travelers with such valuable information based on your recent Swissôtel Amsterdam experience. We could not have given a better description ourselves of our prime location in the heart of the lively Amsterdam. Thank you for also mentioning our amazing and helpful team members who are always more than willing...

Hedingen, Switzerland
Reviewed 1 week ago via mobile

Location is top, no doubt. And their presentation online seems teasing. But if you really plan to stay here you have to ask for one of the renovated rooms. If you do not, you might end up in 1st floor and this is really bad. Old furniture, old bathroom, old carpet (with all the smell that comes with it...), old...

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Helpful?
Thank Otar-Unterwegs
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for providing us with your valuable feedback based on your recent experience. At Swissôtel Amsterdam we always ensure to celebrate our success and address our challenges. As it is stated on our website the photos are representative of the room categories, actual rooms may vary from what is shown. We are sorry to read that our hotel rooms...

Reviewed 1 week ago

The location is perfect! It is really close to National Monument and shopping area. The room is great with a comfy bed. What I really love about this hotel is the staff! They are very friendly and helpful. They gave me many tour recommendations and gave a helpful note for transportation access to next destination. Very recommended! I think they...

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Helpful?
Thank Dwinda N
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to provide us with your valuable feedback based on your recent experience at the Swissôtel Amsterdam. Indeed we are ideally located within walking distance of the famous Dam Square as well as many other noteworthy monuments. We are so pleased to read that you enjoyed our luxurious rooms along with our extremely comfortable beds....

Reviewed 1 week ago via mobile

Not the 1st time in this hotel but was unlucky the last couple of years that the hotel was fully booked when we wanted to visit . We got room 417 this year and I'm lost for words . It was fantastic ! Clean , very spacious and the most amazing view . All staff members are friendly , professional...

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1Thank elbsu75
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow, we always appreciate receiving such wonderful feedback, especially from our returning guests. At Swissôtel Amsterdam we always ensure to provide each and every one of our guests with a memorable experience from check in until check out and I am delighted this was noticed. Thank you for mentioning the cleanliness and spaciousness of our luxurious suites with breathtaking views...

wollongong
Reviewed 1 week ago via mobile

We enjoyed 3 nights at this hotel. Easy walk from the train station and we walked to all the main tourist spots. The staff were friendly and helpful. There are a wide range of places to eat close by, walk down the lanes and off the Main Street for more options.

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Thank elizabethWollongong
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for providing us with this review in regards to your recent yet short stay at the ideally located Swissôtel Amsterdam. Indeed we are ideally situated within walking distance of countless tourist attractions as well as many historic monuments and different forms of public transportation. We spend an abundant amount of time to train and develop our team members...

Iver, United Kingdom
Reviewed 1 week ago via mobile

We were lucky to have a Junior Suite, it was anniversary and they gave us a bottle of bubbles complimentary. Excellent location at Dam Square. 10 min walk to central station and surrounding sights. Breakfast was ok, but overpriced at euro17.50 per person. We had it on last morning as short on time. You can walk 5 mins from hotel...

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Thank kmargetts
Burgess Hill, West Sussex
Reviewed 2 weeks ago via mobile

Great location and easy to get to. In walking distance of all top attractions. Staff knowledgeable and helpful. Would stay here again. Lots of good restaurants near by. Good value for money. Reception have vouchers for money off attractions including canal cruise.

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Thank litch1984
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to provide us as well as your fellow travelers with such valuable feedback in regards to your wonderful Swissôtel Amsterdam experience. Indeed we are conveniently situated in the midst of all the hustle and bustle that this vibrant city has to offer while easily allowing our guests to simply walk to the countless nearby...

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Staying in Centrum

Neighbourhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 

Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Price Range: €154 - €357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets and Travelocity so you can book your Swissotel Amsterdam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Hotel Style:
#28 Business Hotel in Amsterdam
#36 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#37 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Amsterdam staff and other travellers.
29 questions
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Questions? Get answers from Swissotel Amsterdam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor and the back would be quieter”
 of 5 bubbles jdean187069, 27 Dec 2016 | Read review
“I had a room on the back, there is a street below, but i didn't ever hear anything”
 of 5 bubbles cway56, 19 Dec 2016 | Read review
“Simply contact the Hotel by e-mail prior to your stay and they will do their best to provide what you want”
 of 5 bubbles Supercad, 18 Dec 2016 | Read review
“Rooms number 121, and 123 were too poor.”
 of 5 bubbles AlBaghli, 16 Dec 2016 | Read review
“We had a room on the 6th floor (top floor) and it was very quiet.”
 of 5 bubbles toniclifford, 13 Dec 2016 | Read review
5 of 5
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