Wonderful Care!!! The entire staff at Park Plaza Victoria Amsterdam is amazing. I purchased the wrong size suit for my nephew in Amsterdam. I realized when I returned to the United States the trousers were too small. I called the hotel and spoke with Mr. Paul VanDijk and he stated he would personally return the trousers and send the correct size to me.This suit is for a special occasion and my nephew was so excited. I will return to Amsterdam and when I do i will certainly stay with my friends at Park Plaza Victoria Amsterdam. I greatly appreciate the wonderful care and kindness demonstrated to me over and over again during our Dave Koz Jazz Cruise. The cuisine, room accommodations, courteous staff on all levels created a wonderful atmosphere. May God Bless, Constance
My second trip to Amsterdam, this time I wanted to focus on the flowers. My only complaint is the ultra modern bench sofa--a waste of space for it's usability and with its dark, boxy end, it provides a an easy thing to trip over. In my opinion, a small table between two chairs would have been more practical.
Stayed in a suite in this super central hotel. We had fantastic views of the river and the gorgeous central station building. Suite was roomy with tons of storage and two bathrooms, both with rainfall showers, one with the added luxury of a fabulous deep bathtub. Toiletries were Elemis and towels super soft and fluffy. Large tvs in both rooms, and smart remotes to control AC, lights, curtains etc. Bed was massive and comfortable with excellent quality bedding. Space was generous with sofa, chairs and desk and everything was absolutely spotless. Room service was prompt and staff friendly and helpful. A relaxing spot in the hustle and bustle of Amsterdam
The Victoria was a very nice hotel centrally located with all the amenities you would need. The restaurant and food was excellent The accommodation was excellent and the IT facilities for the conference were very good.
Very nice hotel but felt the photos of the room online were slightly misleading. Lacking in drawer space and was not keen on the heavy sliding bathroom door. Great location for a lot of the sights. We did ask for a quiet room and it was very quiet although did not have a nice view which was overlooking a roof. If we had wanted a better view this costs more and I presume would have been at the front of the hotel which would have been noisy. Also our room was not ready when we arrived at 5.00pm and we were told it should be ready by 3.00 pm. We waited till 5.30! Breakfast was very nice and the staff we met seemed helpful and friendly. Would prefer not to have everything digitally controlled.
I had a great welcoming from Sidney at the front desk, everyone was very welcoming. You cannot beat the location for the canal tours, sightseeing and red light district. The room was very clean and bed was very comfy. All in all it was a great stay all around.
It was a nice relaxing weekend break for both of us. Hotel was is in the city central and easier to reach every place. Breakfast was fresh and with rich menu. Staff was very friendly that make our visit memorable.
Me and my girlfriend stayed here for 4 nights and 5 days, we had a splendid time. It was overall a very pleasant experience and we were very well taken care of on all aspects of the trip. The location is perfect as we did not have to use any cabs or public transportation. Thanks to Dennis and Daniel for helping us with our dinner reservations also we had a drink in Carstens cafe which is next door and part of park plaza Victoria, we had some snacks and drinks and were well taken care of, thank you to Svetlana.
Poorly cleaned room with stains on the bed headboard, surfaces not wiped at all, shower with leftovers from soap/gel and hair, etc. All this topped with a view of walls, ventilation and a dead bird. When pointed out at check out a note was taken and nothing more. Except that I ofcourse had to pay the bottle of water. Guess the view can be accepted in a tight city center as Amsterdam even though I would expect, given the room category, to be positioned slightly better. Overall not an expected stay at a premium location/hotel. In addition the feeling of being a valuable RH-member didn't come through - at all. However, the location is perfect and I guess misses like this can happen (but it fits bad with all the notes of extra cleaning done in the hotel due to Covid.. )
Nice comfortable Hotel with staff who couldn’t be more helpful and friendly. I look forward to a return visit. Rooms are clean and spacious with great heating and air conditioning. Thank you for also organising some good weather!
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