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NH Collection Amsterdam Grand Hotel Krasnapolsky

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#83 of 362 Hotels in Amsterdam
Certificate of Excellence
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NH Collection Amsterdam Grand Hotel Krasnapolsky
NH Collection Amsterdam Grand Hotel Krasnapolsky
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767 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Amsterdam Grand Hotel Krasnapolsky
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Showing 504: English reviews
Reviewed 2 weeks ago

The only good thing about this hotel is the location. Centrally located, the major attractions were walking distance. However, it has some serious issues: a) Staff: Not the politest people in the world. When you visit a place of this price range, you expect people who are friendlier and more welcoming. This simply was not the case; b) Noisy room:...

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Helpful?
Thank Anil T
HKlok, Hotel Director at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Please accept our sincere apologies for the inconvenience caused. In order to ensure that this matter...

St Albans, United Kingdom
Reviewed 2 weeks ago

We stayed at the hotel for my sons birthday The staff are really friendly which isn't always the case in busy city centre hotels. We were upgraded to the royal suite which is a fabulous room with full height glassed windows overlooking dam square (I would imagine one of the best rooms in Amsterdam) the food was great, service great,...

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Helpful?
Thank 1971Simon
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir, Wow, what a wonderful review, thank you very much for sharing your experience! We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. To be rated so high is a fantastic compliment and we have shared your review with our team. On behalf of all the members of staff of...

Austin, Texas
Reviewed 2 weeks ago

Will defiantly stay again easy walk to all transportation and sights, super friendly staff. Great bar and breakfast buffet. The meeting accommodations we excellent. Would be my first choice for any business event or visit in the futrue

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Helpful?
Thank Doug M
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcoming you here again! With kind regards, Herman Klok – Hotel Director

Fleetwood, United Kingdom
Reviewed 2 weeks ago

Great hotel, location is fantastic. You couldn't get a better location if you tried. Rooms and staff are amazing. We got a Free upgrade to the apartments for my birthday. Only downfall is the tv channels are Rubbish.

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Helpful?
Thank Zany2606
HKlok, Hotel Director at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your experience with us. Besides that, we would like to thank you for your kind words about our rooms and staff. We will share your review with the team, since that is a great reward for their continuous efforts. We are very happy that you enjoyed the central location of...

Munich, Germany
Reviewed 2 weeks ago

We spend 2 nights in the beautiful hotel. Location is ideal, staff is friendly. Perfect place to stay if you want to visit Amsterdam. Their breakfasts are delicious and they offer a large selection. Only things: it seems that they have two types of rooms: ours had no view and was really really small.

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Helpful?
Thank MrsLarstcher
HKlok, Hotel Director at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to be informed that you were satisfied with the services provided in NH Collection Grand Hotel Krasnapolsky. Besides that, we would like to thank you for your kind words about our staff. We will share your review with the team, since that is...

Miami
Reviewed 2 weeks ago

Every year my wife and I come to Amsterdam and stay at the Grand Krasnapolsky Hotel. Over the years they have been updating the the hotel to bring it up to 5 star standards. This year the hotel is finished restoring the property and it lives up to its 5 star status. The Lobby is gorgeous, the restaurants and bars...

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Helpful?
Thank Mike O
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir, Thank you for such a wonderful review! It is genuinely uplifting to receive such positive feedback from a loyal guest. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. We are also very happy to hear that you enjoyed our interior after the renovation. It is also great to...

Reviewed 2 weeks ago via mobile

This has to be one of the best locations in dam square , 10/10 for location , with Nearby shops , restaurants , train central stations , taxis , and Amsterdam famous tram However , the rooms and lifts are 4 star and not 5 star as advertised Still will stay here again on my next trip

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Helpful?
Thank Ahmed A
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed our central location so much. However, we regret that we did not meet your expectations regarding the rooms and lifts. We will take your feedback serious. It would be our great pleasure to welcome you back in NH...

Dubai
Reviewed 3 weeks ago

I had visited this property 4 months back and when I decided to travel to Amsterdam again in November, I couldn't think of a better location. I was a bit apprehensive, as my previous experience was not very encouraging. This time their guest relation Manager, Ms Sangeetha intervened and made sure that I was accommodated in a good room. My...

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Helpful?
Thank NayarDubai
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to post such a thorough review of your recent stay at NH Collection Grand Hotel Krasnapolsky. To be described as one of the best hotels in Amsterdam is a fantastic compliment and we have shared your review with our team. On behalf of all the members of staff of NH Collection Grand...

Reviewed 3 weeks ago via mobile

What can I say about this wonderful hotel?!? This hotel really good located... near the train station, near the shops area, the can provided you all kind of help, they have bikes to rent! Great breakfast and great staff!!

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Helpful?
Thank John J
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir, Wow, what a wonderful review, thank you very much for sharing your experience! We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. We are also very happy to hear that you enjoyed our central location, services and our full American breakfast served in the Wintergarden. On behalf of all...

Pretoria, South Africa
Reviewed 3 weeks ago

People in the reception were very friend and provided help when it is required, e.g. they arranged a shuttle for me when I was stranded. The food served for breakfast were delicious. The conference venue was also appropriate.

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Helpful?
Thank khakhathim2016
HKlok, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky, responded to this review

Dear Sir/Madam, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks concerning the Wintergarden and our full American breakfast and the service provided. It would...

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Staying in Red Light District (De Wallen)

Neighbourhood Profile
Red Light District (De Wallen)
To visit Amsterdam and not explore De Wallen (the Dutch name for this area) or to go only to gawk at its saucier aspects would mean missing the opportunity to view some of the city’s most picturesque canals, historic landmarks, and impeccably presented examples of traditional local architecture – not to mention Amsterdam’s own Chinatown, Europe’s largest Buddhist temple and more local treasures. Sure, there are some less salubrious activities drawing the curious to this age-old part of time. Nevertheless, the Red Light District is still a very safe and incredibly fascinating area where at the turn of a corner you can be transported from the dingy glow of modern day neon red to a glorious 16th century Delft blue dreamscape.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Grand Hotel Krasnapolsky in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions. ... more   less 

Additional Information about NH Collection Amsterdam Grand Hotel Krasnapolsky

Address: Dam 9, 1012 JS Amsterdam, The Netherlands (Formerly NH Grand Hotel Krasnapolsky)
Region: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen) , Binnenstad , Dam Square
Price Range: €164 - €440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Amsterdam Grand Hotel Krasnapolsky 5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Nh Hotels Amsterdam
Nh Hotel Amsterdam
Nh Grand Hotel Krasnapolsky
Hotel Style:
#57 Romantic Hotel in Amsterdam
#57 Luxury Hotel in Amsterdam
#70 Business Hotel in Amsterdam
#80 Family Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Amsterdam Grand Hotel Krasnapolsky staff and other travellers.
118 questions
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Orillia, Canada

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Questions? Get answers from NH Collection Amsterdam Grand Hotel Krasnapolsky staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fourth floor was silent at night”
 of 5 bubbles hannahw741, 2 Dec 2016 | Read review
“be able to access room from convenient elevator”
 of 5 bubbles richardg31_12, 30 Nov 2016 | Read review
“fronting the center palace”
 of 5 bubbles , 27 Nov 2016 | Read review
“Opt for one facing the dam square in the Main block.”
 of 5 bubbles NayarDubai, 16 Nov 2016 | Read review
“Make sure you don't get a room in the smelly adjoining building.”
 of 5 bubbles A8084EUwilliamw, 16 Nov 2016 | Read review
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