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4.5
#104 of 413 hotels in Amsterdam
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
NH Collection Amsterdam Barbizon Palace in Amsterdam is een unieke plek met de luxe van nu en de sfeer van toen.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The NH Collection Amsterdam Barbizon Palace garners praise for its welcoming, chic atmosphere and central location close to attractions, as noted by a majority of travelers. While many commend the hotel's amenities and overall cleanliness, some guests have raised concerns about noise levels and value, feeling that the experience doesn’t always match the cost.
Additionally, reviews on room comfort are mixed, with positive remarks on the equipment but some dissatisfaction with noise and size. Service quality also receives mixed feedback, with commendations for staff friendliness shadowed by some reports of inconsistency.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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Oh my goodness. This hotel is the best hotel I've been to yet! We arrived in Amsterdam for our 3 night city break at 20:00 and headed from central station to the hotel. Immediately upon arrival we were greeted by a lovely gentleman who instantly offered to take our bags and loaded them onto a trolley as we were checking into our room. After checking in we were told that our bags would be brought up to the room. The gentleman who brought them to our room asked if he could enter the room and also asked if it was ok to leave the bags in a certain area in the room (which we both thought was so lovely of him). Each day we headed in and out of the hotel and were greeted which a hello and/or good day by members of staff.
Our room was incredible, complimentary water and clean towels/bed making every day. Even if we used an item from the bathroom e.g complimentary soap/shampoo they were replenished every day!
The only thing that we regret is that we did not take up the opportunity to dine in the hotel restaurant!
Although all of this may seem rather minimal this made a huge difference to our stay in Amsterdam and I think we know which hotel we'll be coming back to on our next visit with friends.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip:It's worth it to pay that little bit extra for a room with a view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarbizonPalace, General Manager at Nh Collection Amsterdam Barbizon Palace
Responded 24 Feb 2020
Dear guest, Wow! Thank you very much for taking the time to share your wonderful review with us and other travelers via Tripadvisor! We highly appreciate this. Your review will be shared internally within all the teams. This is a great reward for their continuous hard work. We are looking forward to welcome you back soon in NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
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Me and my wife booked two nights in NH Collection Amsterdam Barbizon Palace. During the check-in there are just the normal COVID-19 measures, just wear your mask and desinfect your hands. You will have a nice welcome of the Barbizon Palace employees.
We booked a Superior room on the 4th floor, with a nice view on the Central station of Amsterdam. You don't have any noise disturbance of the central station. Beside the room we also booked breakfast. Barbizon Palace created a app, to open on your smartphone. You can choose what kind of breakfast you want, so you always have something nice to eat. After the reservation you need to choose a schedule, to pick-up the breakfast at the restaurant. During the lockdown, you need to eat on your room. But with all the modern rooms of Barbizon Palace, it will not be a punishment to do that!
It's also possible to order drinks, lunch or diner. Everything is possible, just use your app on your phone. If you don't have a smartphone, you also can call the reception out of your room.
We had a nice stay in the hotel and didn't mentiod all the measurements at all. Thank you NH Collection Amsterdam Barbizon Palace and we hope to see the next time again!
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Date of stay: December 2020
Rooms
Cleanliness
Service
Room Tip:Rooms on the front of the hotel, to have a nice view!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Collection Barbizon Palace, General Manager at Nh Collection Amsterdam Barbizon Palace
Responded 27 Dec 2020
Dear Guest, Thank you for staying at NH Collection Barbizon Palace and sharing your wonderful experience with us. We are delighted to read that you have enjoyed your stay and your review is a true honor to our colleagues. To receive such a high rating is truly amazing. It was our pleasure to welcome you and we hope your next stay will be as pleasant as the previous one. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
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Found location and service at this NH Collection hotel to be excellent. Appreciated the quiet, inner room design. When our room experienced a plumbing issue on a Sunday (meaning no service personal on staff), management was quick to arrange a new room and check-in to make sure everything was to our standard. Though important to note that cleaning of rooms appeared to be haphazard, with there being occasions during our seven-night stay where only the linens appeared to be "fluffed", but full cleaning was not always necessary for our travel needs. Overall, found this hotel to be of both very good quality/service and value.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarbizonPalace, General Manager at Nh Collection Amsterdam Barbizon Palace
Responded 3 Mar 2020
Dear guest, Thank you for taking the time to share your experience and feedback with us. We truly appreciate this. We are glad to be informed that you have enjoyed our service and also how professional and quick our staff handled to arrange a new room for you. Your comments about the staff and service will be shared internally. We are looking forward to welcome you back in NH Collection Barbizon Palace. Kind regards, Ludo de Jong Hotel Director NH Collection Barbizon Palace
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I've stayed at other NH hotels across Europe but this hotel cannot compare to the others. It was a disappointment. The location is really nice and that is why we decided to book this hotel. On check in and check out, the front desk staff (Anthea) was really terrible at her job. We had booked 3 rooms and it took AGES to get us checked in and out. All 3 rooms were of different lay outs which was cool but 2 of the rooms didn't have a single mirror in the room which was a bit strange. Water was never replenished in the rooms and one room had a used teabag at the bottom of the kettle and a cigarette butt on the windowsill when we checked in. The hotel had gotten us a car to take us to the airport on check out and the concierge staff had put all our luggage in the car and then came to call us. We had 13 bags in total and on arrival at the airport, we only had 12 bags. Had to call the hotel to check for the one bag they had left out but they didn't really seem bothered so my husband and I had to take another cab back to the hotel to check for ourselves. We found the bag in their store room and NONE of the staff seemed bothered in the least. Anthea and all the guys from concierge were really unphased by the situation. We spent 100 Euros extra on the trip from the airport to hotel and back to collect the bag they had left behind. It's a pity that the staff are not competent as th hotel itself is really nice and location is perfect!
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Compass38731916164, General Manager at Nh Collection Amsterdam Barbizon Palace
Responded 19 Jan 2020
Dear guest, Thank you for taking the time to share your experience with us. We feel sorry to read that you stay was not in line with your expectations. Your experience will be shared internally. This is definitely not the 5 star service we want to provide. We would like to get in direct contact with you to discuss the situation. Could you please contact my assistant, Judith Diederen via j.diederen@nh-hotels.com Hopefully we will be in contact soon. Kind regards, Ludo de Jong Hotel Director NH Collection Barbizon Palace
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There are a lot of great hotels around Amsterdam But there are few hotels that give you the extraordinary guest experience. In every five stars hotel (shiny and fancy) things can go wrong. The big difference is located in the people beyond - the hotel employees. They can give you extraordinary feelings on your stay, they can be a great value against the other hotels and a really huge advantage. Hotel NH Collection Amsterdam Barbizon Palace is a hotel like that - and Ms.Judith D is exactly the hotel employee that you want to meet. I have stayed in this hotel twice. In the first time, we (me and my wife) took an upgraded room in this hotel. There were a few problems with the room that, unfortunately, didn't get solved in our stay. Ms.Judith contacted me via email and let me know that she really sorry and convinced me to return to another vacation in the hotel. Judith was really nice and listen to all my needs and solved everything very quickly! She was a real pro, she let me know and let me feels how important the client am I for the hotel. When we arrived back, Judith welcome us and take us to our room. She gave us a VIP welcome and gave us a wonderful room with all the things inside that let us feel comfortable. The stay was absolutely great! Judith goal was to gave us the extraordinary vacation in the hotel - and she definitely succeeded the best experience that we've got from any hotel. She really an asset to this hotel. I defiantly HIGH recommend this hotel and for sure, we'll be back! Thanks a lot !
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Compass38731916164, Eigenaar at Nh Collection Amsterdam Barbizon Palace
Responded 27 Jan 2020
Dear guest, Thank you very much for taking the time to share your wonderful experience with us. We highly appreciate this. We are happy to read that you have enjoyed your wonderful stay with us. Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. Should you desire to make another booking with us, please feel free to contact us directly. We are more than happy to assist you. Kind regards, Ludo de Jong Hotel Director NH Collection Barbizon Palace
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The NH collection Barbizon is a classy place right in the heart of Amsterdam. The rooms are not as spacious as in some other hotels, but are more than adequate, and stylish is design. The rooms have a fully stocked minibar, decent coffee maker and a gratuitiy water bottle.
The lobby has a good bar, the check in is attentive and swift. Parking your car here however needs reservation. You can park your car in front of the hotel and someone will Come and park the car for you in a private parking. The cost for this is 47€ per night.
Breakfast is of high quality with all fresh ingredients and omelettes or other dishes are made in demand in the kitchen, just ask the waiters.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarbizonPalace, General Manager at Nh Collection Amsterdam Barbizon Palace
Responded 10 Mar 2020
Dear guest, Thank you for taking the time to post such a thorough review of your recent stay. NH Collection Barbizon Palace is a place where we want our guest to experience the extraordinary moments. We are glad to hear that we have accomplished this during your stay. Looking forward to welcome you back at your second home. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
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Really great location, five minutes walk from Amsterdam Centraal train station so very easy to get to from the airport. Tram stops nearby and a boat dock for sightseeing tours across the road. Loads of shops and restaurants nearby. The hotel itself is very clean. The rooms are spacious with comfortable beds. Toiletries, robes and slippers are provided, mini bar, coffee machine, kettle, plenty of plug sockets including usb and UK plug. The bar was nice with a good choice of drinks and lovely staff. Check in was quick and easy and the staff were friendly. Late checkout on the Sunday was a great addition despite the room keys not working after 12 but this was rectified easily by the check in staff.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarbizonPalace, General Manager at Nh Collection Amsterdam Barbizon Palace
Responded 12 Feb 2020
Dear guest, Thank you for taking the time to share your wonderful rating with us. We appreciate this. Your comments about our colleagues will be shared internally. This is a great reward for their continuous hard work. We are looking forward to welcome you back soon. Kind regards, Ludo de Jong Hotel Director NH Collection Barbizon Palace
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We stayed with two families in Amsterdam for three nights and booked the Barbizon because of its central location close to the train station and in walking distance to major sights in the city. We were treated with upgrades for all rooms and although we enjoyed city view, the rooms were quiet and spacious. All hotel staff was super helpful and friendly and contributed to make this trip special to us. The breakfast buffet offered a wide range of warm and cold delicacies, fresh juices, fruit, and fabulous pastries. The cocktails in the bar were well prepared by Rachid and served with a smile. We can definitely recommend the Barbizon for family outings in this beautiful city but being a frequent traveler, I would also recommend the hotel for biz travel.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Collection Barbizon Palace, Overig at Nh Collection Amsterdam Barbizon Palace
Responded 16 Aug 2021
Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate this. We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
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The location of the hotel is good if you wish to be near the train station. China Town is just around the corner with good restaurants and the red light district is a 5 minute walk if that is of interest. There is shopping just down the street. There is a 10 minute walk to the Nemo museum and the Maritime Museum is a little further. The canal boat cruises are very close. The area is very busy but there was no street noise in our rooms. The rooms were very clean and comfortable except for the beds and pillows. It was difficult to sleep, the beds were hard and the pillows felt like lumps of foam to us.We did not sleep well for the 4 nights we were there. The staff tried to rectify the pillow situation, obviously there was nothing to be done for the beds. The staff is very friendly and helpful. Professional in every way. The food and service in the restaurant was exceptional and the breakfast was wonderful.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BarbizonPalace, General Manager at Nh Collection Amsterdam Barbizon Palace
Responded 12 Feb 2020
Dear guest, Thank you for sharing your experience with us and other travelers. Indeed we are very fortunate with the location of the hotel. All the touristic attractions are easy to reach by public transport or within a few footsteps. Your comments about the beds and pillows in the room will be shared internally with the housekeeping team. This is not in line with our high standards of service. We are looking forward to welcome you back soon, to give you the extraordinary feeling. Kind regards, Ludo de Jong Hotel Director NH Collection Barbizon Palace
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This hotel has a great location to explore the city, across the Cental station,a lot of cafes, restaurants, bakeries just few steps from the famous red light district, all the main attractions are within walking distance. Check in was easy and simple within few minutes, gave us an early check in at 1 o'clock instead of 3 o'clock p.m. Really friendly and helpful staff especially concierges helps us with various things like restaurants, museum bookings etc. Great breakfast with lots of variety of hot and cold delicacies. The room 125 was spacious, clean and the bed very comfortable the only problem was very noisy at night as there was a bar on the side street Zeedijk Straat. Nice lobby area with very nice atmosphere. Corona rules were good implemented and followed strictly. I would absolutely recommend this hotel but choose a room not facing Zeedijk straat.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip:not a room facing the side street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Collection Barbizon Palace, Overig at Nh Collection Amsterdam Barbizon Palace
Responded 19 Nov 2021
Dear Guest, We would like to thank you for sharing your review. It is our passion to improve our service and facilities in the hotel whenever possible and we strive to make our guests feel at home, far away from home. We are truly happy to read that you enjoyed your stay here with us. However, we do regret that we have not totally met your expectations. In the future we hope to welcome you again at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
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Dear Ms Ivana,
Thank you very much for your message.
Would you please be so kind to send an email to our concierge and they will help you arranging a tour for the Anne frank house.
In case you have any further questions please do not hesitate to contact us.
Kind regards,
Paulien, NH Collection Barbizon Palace
There are more places to choose from in the Amsterdam area.
PRICE RANGE
€172 - €324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh barbizon palace amsterdam, nh hotels amsterdam
FORMERLY KNOWN AS
NH Barbizon Palace
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
268
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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