Park Inn by Radisson Amsterdam City West
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About
#212 of 419 in Amsterdam
Location
Cleanliness
Service
Value
Decorated by world-renowned designer Karim Rashid, the Park Inn by Radisson Amsterdam City West offers ideal accommodation in the capital city of the Netherlands. Reach Amsterdam city center in just 6 minutes from the nearby train station. Similarly, Schiphol Amsterdam Airport (AMS) is only a 10-minute ride away. Choose from 476 Standard Rooms, Superior Rooms and Suites, and enjoy amenities including free Wi-Fi. Enjoy on-site dining or sip a cold cocktail while catching some sun at the verdant piazza. Conveniently located within a multi-use complex, our hotel puts you in close proximity to a sumptuous health center with spa and gym as well as a casino. Planning an event in Amsterdam? Host both personal and business events in one of our well-equipped event spaces which include a ballroom, meeting rooms and breakout areas. The Park Inn by Radisson Amsterdam City West is a cashless hotel and only accepts card & contactless payments.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Casino and Gambling
Business Centre with Internet Access
Car park
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Meeting rooms
Spa
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Dutch
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
25Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
La Guardiaweg 59, 1043 DE Amsterdam The Netherlands
Name/address in local language
Getting there
SloterdijkAmsterdam Metro4 min
IsolatorwegAmsterdam Metro11 min
Car HireSee all Amsterdam car hire
1090Reviews39Q+A20Room tips
Reviews
Traveller rating
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- 80
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Most Recent
Receptionist's unhelpful, unprofessional also root, I don't recommend this hotel ..completely disappointed ... rooms was clean but staff especially receptionist's has not problem solving experience also definitely not enough staff was working .
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Date of stay: May 2022
Value
Rooms
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Hotel's Favourite
Great hotel with very polite staff, clean and big rooms, breakfast was good with many different types. Also the location of the hotel was very good with train station just 200m by foot. With only one train stop to Amsterdam Cental. Great place to stay
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Date of stay: April 2022Trip type: Travelled
Helpful
Superb experience in Amsterdam and good quality for money. Very helpful staff - Ray at the reception was wonderful. Room is spacious and extremely clean. The restaurant and food were fantastic. Will visit Park inn again
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Date of stay: May 2022
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Helpful
Requires better management and efficency of all areas reception and breakfast front. Room was OK. Carpet need revamping Would benefit with water on arrival or water dispensers Would also benefit with later breakfast times during the weekend
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Date of stay: May 2022
Value
Rooms
Location
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Service
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Helpful
Response from Özgen Saginc, General Manager at Park Inn by Radisson Amsterdam City West
Responded 2 days ago
Dear Marie, Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Amsterdam City West. I am disappointed to read your comments regarding the efficiency of our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I am sorry to hear that the carpet in your room, was in a stained condition. We are aware of this issue and therefore have started an extensive renovation project, where room by room, the carpet is being replaced for a luxury vinyl floor tile. I hope to welcome you back in the future in order to experience this re-styled room. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Özgen Saginc General Manager Park Inn by Radisson Amsterdam City West
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I work with radisson as a client partner and always try to stay at Radisson properties as a long standing rewards member too. This complaint is to the management: 1. It took me 30 minutes to queue and finally get the correct room after requeuing 2. I was asked to pay upfront for my room even though you have my card on account and the app I booked with?? Nobody should take payment upfront before providing service, should be paid all together at checkout 3. Other guests were left waiting and told either stay 4 nights instead of 3 or go elsewhere we will still charge you (gold member told this) 4. Staff couldn't put breakfast on my room, had to.literally go and get my wallet. No water in the rooms as a member it's standard in park Inn. I am discouraging any of my firm or partners to stay at your hotel.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Özgen Saginc, General Manager at Park Inn by Radisson Amsterdam City West
Responded 2 days ago
Dear Guest, Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Amsterdam City West. I am sorry you experienced a wait at check-in. Our reception team is trying their best to deliver a check-in/out procedure as smooth and efficient for our guests. I apologize this was not your experience and will make sure to address this with relevant team members. Because it is possible to check-in at our hotel without a credit card on hold, everything needs to be paid upfront for guarantee reason. Since you did not provide credit card authorization, we were not allowed to charge the card ourselves. Therefore, it is the same with breakfast, it cannot be booked to the room without a card authorization. I am sorry for the overall inconvenience. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Özgen Saginc General Manager Park Inn by Radisson Amsterdam City West
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The beds were so small and so close together in the twin room we could not get a good night sleep without whacking each other, there were rats running around the hotel day and night which mace me feel quite sick, we had to clean our own room in front of room service
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Date of stay: May 2022
Value
Rooms
Cleanliness
Sleep Quality
Helpful
Response from Corporate Customer Care Corporate Customer Care, Owner at Park Inn by Radisson Amsterdam City West
Responded 2 days ago
Thank you for sharing your feedback, ahussa952162. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true Park Plaza service in future. Kind regards, Regards, Global Customer Care Specialist
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Great location - 5 min walk from train/bus/tram station with 2 stops to Central Station. Staff are very friendly and always willing to help. Carpets are stained in many places (rooms and public areas) but hotel in general is very clean!
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Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
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Helpful
I stayed three nights at this new ish hotel. I got in around 1030pm and the line took 30 minutes to check in, there were two staffers there and it was very frustrating. Checkout was easier as you could do the express checkout. The rooms were fashionable and compact, comfortable though I found the bed to soft and the pillows like balloons. I was supposed to have a king and got two twins and also didnt get a room facing the front (highways are on the other sides of this hotel). The gym was decent, breakfast was crowded but alright. Really nothing special but clean and convenient to the west train station. Its a few km from the city center and getting cars was a bit of a challenge as the hotel didnt lift the road guards up to let cars on the front of the hotel for some reason. Service should be improved for better check in given its a conference center.…
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Date of stay: May 2022Trip type: Travelled
Location
Cleanliness
Service
Room Tip: avoid sides facing the highway, go for the front of the hotel
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Helpful
Very poor service. You have to ask for the same thing million time so they can finally do it and after that it might not even happen. Poor service from house keeping and from the reception. When I checked in I was speaking in english and the lady in the reception kept talking dutch which was weird. Asked to be recognized as a gold memember but she didn't even know what is a gold memeber or that is the benefits
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Date of stay: April 2022Trip type: Travelled
Value
Rooms
Cleanliness
Sleep Quality
Helpful
Response from Özgen Saginc, General Manager at Park Inn by Radisson Amsterdam City West
Responded 1 week ago
Dear Mr Gomaa, Thank you for your review and thank you for being a Radisson Rewards Gold member. I'm sorry that our service didn't live up to your expectations and rest assured that I will be addressing that with my relevant team members. I'm sorry that the receptionist wasn't aware of the gold status benefits, at the moment we're training quite a few new people and they can sometimes still require help. Which I think she received as in your reservation I can see that you did receive the complimentary room upgrade and free late check out. I hope you'll visit us again in the future, Özgen Saginc, Genereal Manager
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+1
This hotel was booked because of the amazing exterior look. It truly is amazing to look at on the outside, especially at night. We checked in late at night, and emailed beforehand to let them know to expect us after midnight. When we got there and checked in, there were a few issues with the room that we were given - but the staff were quick to apologise and sort it out for us, so we were very happy for that! When we needed to check-out, they stored our luggage for free so that we didn't have to carry it around while we still explored a bit more of Amsterdam. I have read a few comments on the cleanliness of this hotel, but apart from a few stains on walls and the carpet, I wouldn't say that it was unclean, or even that it impacted our stay negatively at all. We chose the breakfast option with our stay and we are very happy that we did. The breakfast had a good selection: continental, pastry, cereal, fruit, pancakes. Definitely something for everyone. The hotel being right next to the train station, was great for travelling into the city. However, coming back at night took AGES because of night trams and buses not running to the hotel. So we did have to catch an uber back at night. If the hotel was a little closer to the city centre, we would not hesitate to book again!…
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Date of stay: May 2022Trip type: Travelled
Helpful
PRICE RANGE
US$116 - US$217 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamTeleport / Amsterdam New West / Bedrijventerrein Sloterdijk / Geuzenveld-Slotermeer / Sloterdijk
NUMBER OF ROOMS
476
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Claim Your Listing Frequently Asked Questions about Park Inn by Radisson Amsterdam City West
Which popular attractions are close to Park Inn by Radisson Amsterdam City West?
Nearby attractions include Logic Locks (0.8 km), Holland Casino Amsterdam West-Sloterdijk (0.05 km), and Backspace Escape Rooms (0.7 km).
What are some of the property amenities at Park Inn by Radisson Amsterdam City West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Inn by Radisson Amsterdam City West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Park Inn by Radisson Amsterdam City West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Inn by Radisson Amsterdam City West?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Park Inn by Radisson Amsterdam City West?
Conveniently located restaurants include La Casa Di Michael, Grandcafé Hermes, and Global Dining – Holland Casino.
Are there opportunities to exercise at Park Inn by Radisson Amsterdam City West?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Park Inn by Radisson Amsterdam City West?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Inn by Radisson Amsterdam City West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Park Inn by Radisson Amsterdam City West?
The staff speaks multiple languages, including English and Dutch.
Are there any historical sites close to Park Inn by Radisson Amsterdam City West?
Many travellers enjoy visiting Anne Frank House (3.3 km), Concertgebouw (4.5 km), and Portuguese Synagogue (4.9 km).