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Crowne Plaza Maastricht

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Crowne Plaza Maastricht
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622 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Delft, The Netherlands
Reviewed 1 week ago

Stayed here just before new years. The hotel is right next to the river Maas, it's a beautiful location. The breakfast was excellent, a lot of choice and good quality. There is a car park that with internal access to the hotel. The bed was incredibly comfortable.

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Helpful?
Thank MattyboyLeiden
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear MattyboyLeiden, First off all I would like to thank you for being our guest, and for staying in Crowne Plaza Maastricht. We are delighted to hear that you’ve enjoyed your stay with us. Thank you also for pointing our beautiful location, excellent breakfast buffet and the convenience of a parking garage close by. We are looking forward to your...

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

Great hotel, great location, great river view and spectacular breakfast ! Maastricht is one of my favourite places to visit, the food and shopping is fantastic... the whole place is very classy. Christmas markets were on and were lovely too !

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Helpful?
Thank nathalie l
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear guest, Thank you very much for taking the time to write this review, we highly appreciate this. Thank you for your great compliment about our breakfast. We look forward to welcome you back in the future! With kind regards, Vivian Sluijsmans Front Office Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

Positives 1. Great location - close to nice places to eat with cuisines from around the world (Indonesian, Thai, Italian, France). - Boutique shopping right outside hotel. Reminded me of Covent gardens in London - 10 -15 min walk to more shopping and Christmas markets 2. Customer service - problem we raised with room heating were resolved quickly. 3. Two...

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Helpful?
Thank Andrew L
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Andrew, Thank you for taking the time to write a review of our hotel and for your very detailed hotel description and our neighborhood. Positive or negative, guest comments like yours are always a big help for us to improve our offers, services or even room amenities. Therefor we are sorry for not fulfilling all your expectations. Thank...

Brussels, Belgium
Reviewed 3 weeks ago

We stayed for one night, the hotel is well located in a quiet location not too far from the railway station, and next to the river. Reception was very friendly, they had a room available for early check-in at no extra cost and asked if it was ok to give us a split level room (bed on a kind of...

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Helpful?
Thank Xenophon2NewDelhi
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Xenophon2NewDelhi. Thank you very much for your review of our hotel on TripAdvisor. We are pleased to read that you’ve enjoyed your overall stay with us, and for pointing out your comments regarding our staff and breakfast buffet. All your comments are highly appreciate and will be shared with our team so that we can continue to improve our...

USA
Reviewed 3 weeks ago

The hotel is located along the riverwalk and the hotel dining room is stunning-not your usual hotel restaurant! We arrived after a very long day in a drizzling rain but the staff was waiting to help us with our car and from then on, we had superb service from the front desk staff throughout our stay. So many thoughtful amenities...

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Helpful?
Thank library48
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear library48, First off all I would like to thank you for being our guest, and for staying in Crowne Plaza Maastricht. To give guest a personal and friendly welcome is very important for our guest and one of our high standards; therefore it’s great to read your comments regarding your arrival at our hotel. On the other hand, we...

Sydney, Australia
Reviewed 4 weeks ago

This was my first stay at this beautifully placed Hotel. On the River with some stunning views over to the old part of the city, it really is a very lovely setting. I had a very nice room overlooking the river and the grand old bridge, the activity on the river is exciting to watch. The bed was superb with...

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Helpful?
Thank VangeInternational
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear VangeInternational, First of all we like to thank you for being our guest and for leaving a detailed review on Tripadvisor. A top choice you've made, as there is no better location possible in Maastricht with our lovely view over the river. We are pleased to read all of your positive comments, t's something our staff takes great pride...

Houston, Texas
Reviewed 9 December 2016

I had a good time staying at Crown Plaza Masstricht. As a platinum member I got a special welcome at the reception. Although I was told that my room was an upgrade but I didn't appreciate that I had two double beds in the room. Overall, I had a good time.

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Helpful?
Thank reetashim
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear guest, First of all I would like to thank you for your stay in our hotel as a platinum member. It's good to hear you've enjoyed your stay with us. We look forward to welcome you back in the near future! With kind regards, Vivian Sluijsmans Front Office Manager

Croatia
Reviewed 8 December 2016

The room was clean, bed comfortable, bathroom clean, wi fi fast, breakfast excellent, great location... Only thing which I did not like was the moment I found a letter on the floor in my room that was obviously pushed under door (?) asking for number of my credit card. This issue could be solved on check in, this way it...

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Helpful?
Thank Natasa M
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear guest, Thank you very much for taking the time to write this review, we highly appreciate this. It's very good to read you've enjoyed your stay with us. Thank you for your compliments about the room, wifi, breakfast and location. My sincere apologies that we didn't ask for the credit card upon check in. We look forward to welcome...

kent england
Reviewed 4 December 2016

Just stayed two nights at this hotel, and could not fault it, Room very spacious clean and very comfortable bed, and as it was freezing outside lovely and warm. Breakfast was excellent, lots of choice and fresh and hot, will certainly come back to this hotel, location was brilliant so close to the centre.

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Helpful?
1Thank salgalKentEngland
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear guest, Thank you very much for taking the time to write this review, we highly appreciate this. Our team has enjoyed reading your review. We look forward to welcome you back in the near future! With kind regards, Vivian Sluijsmans Front Office Manager

Saint-Raphael, France
Reviewed 19 November 2016

It was not the first time that we visited this Hotel but this time we were a bit disappointed. We had a supererior room, which was OK but somewhat basic.Climbing in the bathtub to have a shower is not what we like. At the moment we arrived there was nobody to help us with the luggage. The staff was OK...

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Helpful?
Thank Lambert S
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear guest, Thank you very much for taking the time to write this review, we highly appreciate this. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. At our hotel we take pride in ensuring our customer’s satisfaction and we’re disappointed that we did not meet your...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 

Additional Information about Crowne Plaza Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Price Range: €109 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Maastricht 4*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, IHG, Hotels.com and Agoda so you can book your Crowne Plaza Maastricht reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maastricht Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Maastricht
#9 Family Hotel in Maastricht
#9 Business Hotel in Maastricht
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Maastricht staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza Maastricht staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view”
 of 5 bubbles morpethmum, 6 Nov 2016 | Read review
“For a few extra dollars you can upgrade to a larger room.”
 of 5 bubbles Chaslosh, 1 Nov 2016 | Read review
“Try to book a room with a terrace overlooking the Maas river, as you'll be able to contemplate the sunset”
 of 5 bubbles Fabrizio_FCR, 7 Oct 2016 | Read review
“There is a grocery store just around the corner very close. Like 300 feet from front door.”
 of 5 bubbles dc10rvr, 23 Sep 2016 | Read review
“Ask for a river view”
 of 5 bubbles jasper999, 23 Aug 2016 | Read review
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