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Townhouse Hotel Maastricht

St. Maartenslaan 5, 6221 AV Maastricht, The Netherlands
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Apr 9 Apr 10
1 room, 2 adults, 0 children
US$82*
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Traveller (264)
Room & Suite (76)
Dining (20)
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09/04/2017 10/04/2017
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    Overview

    • Excellent41%
    • Very good44%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “soup” (71 reviews)
    “train station” (56 reviews)
    “on arrival” (26 reviews)
    Free Wifi
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews soup train station on arrival living room bathroom door minute walk to the centre breakfast area nice atmosphere reception area friendly hotel rain shower rooms are small minutes walking one night stay design ants goldfish vintage nightcap
    Reviewed 1 week ago

    Second time , just as good as first time and even better. Informal,friendly but professional . Soup on the arrival was just nice , it was warmed up for me . Very centrally positioned , near train station and a short walk away from the...More

    Helpful?
    Response from JosineVendrik, General Manager at Townhouse Hotel Maastricht

    Dear Angela, Wow, thank you very much for this amazing review! It is a real pleasure having you as our guest and we do look forward to your next visit! Best regards, Josine Vendrik - Hotel Manager

    Reviewed 2 weeks ago

    The Townhouse is a dream come true during TEFAF when hotels are scarce. It is clean, properly attended to and enthusiastically run by the front desk who also served me a coffee when I arrived from my Atlantic crossover. The shuttle runs ever 3-5 minutes...More

    Helpful?
    Response from JosineVendrik, General Manager at Townhouse Hotel Maastricht

    Dear sir/madam, Thank you very much for the nice score! We really appreciate you sharing your experiences with others! How wonderful you enjoyed your stay so much and we will share your experiences with our entire team for sure! We hope we may welcome you...

    Reviewed 3 weeks ago

    Perfect price - performance balance, superfriendly helpful staff, good area and very near to the city center. Nice and clean rooms, very good breakfeast and no problems at all if you arrive late. Been here the secon time and will definitely come again!

    Helpful?
    Response from JosineVendrik, General Manager at Townhouse Hotel Maastricht

    Dear Kathrin, Thank you for this amazing review! We are really proud and how nice to hear that you enjoyed your stay with us. Hopefully we may welcome you a 3rd time! Kind regards, Josine Vendrik - Hotel Manager

    Reviewed 4 weeks ago

    Very welcoming staff, plentiful breakfast buffet, easy location, and comfortable bed. They even give you a cup of hot soup on arrival. This was a great spot to stay for a couple of nights. Everything in Maastricht is easily walkable.

    Helpful?
    Response from JosineVendrik, General Manager at Townhouse Hotel Maastricht

    Dear Jessica, thank you so much for this nice review! This makes us happy, please do come again! Kind regards, Josine Vendrik - Hotel Manager

    Reviewed 20 February 2017

    IT was great! Very cozy and welcoming. The bed was great, plenty of international channels on the TV, plenty of choices in the breakfast menu, and generally a homy interior design. Would definitely recommend!

    Helpful?
    Response from JosineVendrik, General Manager at Townhouse Hotel Maastricht

    Dear Christina, we are very pleased to see that you enjoyed our hotel this much! This makes us very happy! We hope to be able to welcome you again in the future! Kind regards, Josine Vendrik - Hotel Manager

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Multilingual Staff
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (264)
    Room & Suite (76)
    Dining (20)
    Hotel & Grounds (43)
    Nearby
    Nearby Restaurants
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    .24 km away
    Harry's
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    .29 km away
    SAP Bagel & Juice Bar
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    .19 km away
    't Wycker Cabinet
    230 reviews
    .36 km away
    Nearby Attractions
    Saint Servaasbridge
    368 reviews
    .57 km away
    City Park
    98 reviews
    .68 km away
    Centre Ceramique
    82 reviews
    .62 km away
    Sint-Martinuskerk
    6 reviews
    .37 km away
    Questions & AnswersAsk a question
    Lmullinax
    I am traveling from the US and wanted to know if your hotel accepts a Visa Credit Card as payment?
    30 July 2016|
    Answer Show all 6 answers
    Response from soulsease | Reviewed this property |
    Yes, all cards accepted.
    0
    Votes
    Moira54
    Hi I don't have a question but I got e-mailed through the tripadvisor system on the long moan from esswoo. I explained that I have always found you excellent on customer service. I tried to indicate politely that perhaps cultural differences and getting upset may not have helped resolve the underlying issue solved quickly. I will continue to book with you in the future.
    23 July 2015|
    Answer
    Response from JosineVendrik | Property representative |
    Dear Moira, Thank you for your feedback. We appreciate it and we are very happy with this kind of feedback because it helps us to improve our customer service. We are looking forward to welcome you again! Kind... More
    0
    Votes
    Google Translation
    Esswoo
    The hotel is beautiful and convenient. But i did't like the service. The blond woman from the server was arrogant towards me and my family. Anyway, I had booked and PAYED (iDeal) for another room. When my family got there, they weren't even on the list. So they booked and payed again. But than, I was wondering where did my money go then? So, I went to the hotel by myself. I showed the man with the glasses from the service the copy of the payment. He asked me to send it to his email. The morning after i did. (I forgot to do it before). I called to the hotel. The blond woman answered my call. She wasn't very nice, claiming everything was solved. My family had to pay again and was i like, 'seriously...' She told me that i should look into it myself, while her colleague told me he will look into it. And she kept saying everything is already fixed and bla bla. It really made me upset. And i wasn't upset about the money, i was upset about the way she did to me. Anyway, not everything is solved, my money is still in there somewhere and I want it back. Please & thank you.
    22 July 2015|
    Answer Show all 5 answers
    Response from JosineVendrik | Property representative |
    Dear Esswoo, Thank you for your email. We would like to apologize for the terrible incovenience. This is not our standard and we appreciate that you share your experiences with us. We do believe that you have received your... More
    0
    Votes
    Google Translation
    Room Tips
    "I just asked them for a non smoking room."
    Angela G, 11 days agoRead review
    "rooms with baths are larger and better equipped (sofa, desk)"
    ggr00m, 14 days agoRead review
    "Rooms further up are brighter."
    Jessica M, 1 month agoRead review
    "Ask for room with mattress topper - mine was memory foam, but my colleague didn't have one at all."
    Christina M, 1 month agoRead review
    "Upstairs Backside otherwise welcome to the noise of traffic"
    Billy B, 3 months agoRead review
    "All rooms are great, even those that look out at the street are quiet."
    Lincoln G, 5 months agoRead review
    "Ask for the top floor away from the street. Even more quiet. Or take a 'large' room. You will be..."
    Radha_and_Martin, 7 months agoRead review
    "Above the ground floor"
    Cornell_Hotelie_94, 7 months agoRead review
    "Top floor bedroom was spacious and clean"
    vanessaf0x, 8 months agoRead review
    "although in the center of town a very quite room"
    alan w, 8 months agoRead review
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