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Swissotel Zurich

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2,082 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
Limassol, Cyprus
Reviewed 18 April 2014

I stayed in Swissotel on my way from USA to Russia. Since taxi service in Switzerland is the most expensive in Europe, I was eager to find a hotel which is close to the airport and the center. The hotel is 5 minutes away from the airport by train and is located across the train station. It is especially convenient...

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Helpful?
1Thank OlgaLimassol
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear OlgaUES Seems, that we pleased a Business person's needs - I am more than happy to read that you enjoyed your stay, our location and our 24h gym! Thank you for yxour great review. Warm regards from Zurich, Jenny Cardinaud - Emotions Manager

Kuala Lumpur, Malaysia
Reviewed 17 April 2014 via mobile

Proceeded to stay at this hotel after reading guides from TripAdvisor. Perfect in every way. It's alil far off from Zurich city, but the hotel is just right in front of the train stop. Lobby was under renovations, but no problem for us. We had a lovely room on the 23rd floor, and it was good. The front desk even...

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Helpful?
1Thank lups8
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear lups8 I am more than happy to read, that we could "wow" you and I will forward your kind feedback to our Front Desk team! Warm regards, Jenny Cardinaud - Emotions Manager

Singapore
Reviewed 12 April 2014

Stayed 5 nights in room 2014, booked directly from hotel website. Chosen this hotel because of it’s location. Right opposite Oerlikon train station, one stop away from airport and 2 stop to Zurich HB. There is always a train to Zurich HB almost every 5-10 mins. Easy to purchase you day pass or the intercity ticket from the ticket office,...

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Helpful?
1Thank JeremySIN
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear JeremySIN Sunny greetings! I am more than happy to read. that you enjoyed your stay in our "Premier room". Please let me know, when you stay with us the next time, then I'll get sure that you will have the same room. Warm regards, Jenny Cardinaud - Emotions Manager

Riyadh
Reviewed 10 April 2014

The rooms were small and old,furniture, They removed the pay preview service that they had before Allot of construction work in the lobby limited number of restaurants in the hotel good staff and good atmoposhere

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Faisal K
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Faisal K Sunny greetings! Thank you for your review, as you have stated that we have limited number of restaurants, may I kindly ask for a more precise feedback as our "Le Muh" is open at any time. You can contact me directly under jenny.cardinaud@swissotel.com. Thank you & warm regards, Jenny - Emotions Manager

أبو ظبي, الإمارات العربية المتحدة
Reviewed 9 April 2014

The location was amzing and good location for train station to every where you went it about 200 m from the hotel and the tranm 100 m The room was very small The brekfast excelant really The toilet too small

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Hany A
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Hany A Thank you for your rating and sunny greetings. As you have stated correctly, we are in the middle of buzzy Zurich Oerlikon and I am happy that you enjoyed it. Warm regards, Jenny - Emotions Manager

Dubai, United Arab Emirates
Reviewed 8 April 2014

We began our Swiss trip here at the Swissotel in Zurich. The hotel was in a fantastic location and literally a stone throw away from the train station. Arriving, checking in and out were easy. The staff were pleasant. While we were there, there was a lot of road constructions going on below the hotel but it did not bother...

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Helpful?
Thank G_the_Globetrotter84
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear G_the_Globetrotter84 Thank you for your rating and enjoy the globetrotting☺ Warm regards Jenny - Emotions Manager

Geneva, Switzerland
Reviewed 7 April 2014

Service: Cleaning: extremely disapointed. After a long day, I was suprised to see in my room a dirty eaten dessert plate. I was wondering if someone entered my room and ordered it, but in fact it seems that the cleaning lady took it from another room while she was cleaning mine. Not professional at all Value: expensive for what it...

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Helpful?
Thank M D
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear M D Thank you for your detailed review. As you have metioned, there were several things which were less than expected. I would be happy if you could contact me under jenny.cardinaud@swissotel.com. I would be delighted to make your next stay better than expected! Warm regards, Jenny Cardinaud - Emotions Manager

Zurich, Switzerland
Reviewed 6 April 2014

A great place to stay, whether as a guests of few days in the hotel or a step-in customer for having one or two drinks/ lunch/ dinner. The staff are SUPER COOL and FRIENDLY. Very helpful and give excellent service. Very good location too. Only a few minutes by train to the both Zurich airport and city. The train station...

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Helpful?
Thank Anoosha A
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Anoosha A WOW - what a great review! Thank you for being your first choice. I am more than happy to read that. We are looking forward to welcome you back soon. Warm regards, Jenny - Emotions Manager

Dhaka City, Bangladesh
Reviewed 5 April 2014

i booked 3 rooms for 4 nights & we enjoyed every bit of it. hotel is in oerlikon & tram 11 station is just with the hotel. u can find McD & Burger king within less then 1 min walk. in lobby they have STARBUCKS that's make this hotel more special. pool in the top is awesome. Le-Muh is their...

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Helpful?
1Thank mmoinuddin
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear mmoinuddin Reading your words, I am so proud to "be Swissôtel Zurich". I am so happy that you had a great time at Swissôtel Zurich and that you and your family had a special stay. All this is just possible because we are one team which has one vision: to make you happy! Please let me know anytime, if...

London, United Kingdom
Reviewed 3 April 2014

Wonderful place to stay, close to railway station and all the staff are really good, except the luggage porter in the day time who keeps staring at you to get some tip and if you refuse it seems like you have done something horribly wrong. Laura at reception was great, very friendly and professional.

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Helpful?
Thank Maneesh_singh57
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Maneesh_singh57 Sunny greetings! Thank you for your honest words and your rating. I have passed your positive feedback to Laura, we are also very happy to have her in our team ☺ Regarding the portier: Please rest assured, that it was not our intention to make you feel uncomfortable. As I take your feedback very serious, we will train...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le muh
Le muh
Cuisines: Swiss, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 

Additional Information about Swissotel Zurich

Address: Schulstrasse 44, Zurich 8050, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: €116 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Travelocity so you can book your Swissotel Zurich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#27 Luxury Hotel in Zurich
#28 Romantic Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Zurich staff and other travellers.
26 questions
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Questions? Get answers from Swissotel Zurich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a pleasent, clean, low stress environment with friendly staff this is your hotel.”
 of 5 bubbles LiveLightly5, 17 Jan 2017 | Read review
“Very close to the train station and trams”
  • This was my room when i arrived, you can see my luggage on the other side of the bed.
 of 5 bubbles , 10 Jan 2017 | Read review
“Most rooms are well spaced and is noiseless”
 of 5 bubbles ravind009, 21 Dec 2016 | Read review
“Choose higher floor because it is near the train station which it is a bit noisy”
 of 5 bubbles jennifercZ8082ZU, 24 Nov 2016 | Read review
“Rooms on the higher floor are quieter”
 of 5 bubbles _sma08_, 1 Nov 2016 | Read review
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