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Hotel Ascot

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Hotel Ascot
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271 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 13 June 2015 via mobile

I was here on business and fond the hotel great, staff very friendly and when I asked for an extra pillow it appeared straight away, location is great just a short walk to the harbour the rooms could do with AC but there is plenty of windows that open

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Helpful?
1Thank Garry C
Christian F, Inhaber at Hotel Ascot, responded to this review

Dear guest Garry C Many thanks for posting this great review on Tripadvisor.com. We would be pleased to welcome you back to Zurich and the Ascot in the very near future. Kind regards Christian Frei Hotelier

Reviewed 28 May 2015 via mobile

I have spent one night in this hotel for business reasons. Not to mention, I would be clearly annoyed to have paid the price on my own. Old fashion hotel, soap dispenser in the bathroom like in a 1-star hotel, friendliness of the staff (especially during breakfast) to be discussed... And so on and so forth... Clearly not the standard...

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Helpful?
Thank Ludovic F
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest Ludovic F Thank you very much for taking the time to write about your stay with us and your constructive Feedback. It is very important to us as it helps me and the team to improve our level of service continuously. Please be assured that I will look into all your points raised to discuss those with my...

Shifnal, United Kingdom
Reviewed 26 May 2015

The rooms are comfortable and well appointed with drink-making facilities. The balcony, for smoking, was welcome and gave interesting views of the square and main street. Excellent breakfasts. Easy communications, e.g trams outside and station a few yards away.

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Helpful?
Thank salopian56
Christian F, Inhaber at Hotel Ascot, responded to this review

Dear guest salopian56 Thank you very much for your nice review and the good rating. We would be pleased to welcome you back to Hotel Ascot soon. Kind regards from Zurich, Christian Frei General Manager

Athens, Greece
Reviewed 22 April 2015

Close to the station, plenty of shops and restaurants near the hotel, in walking distance from the lake. Quiet, clean and "retro"! The staff was friendly, breakfast was simple but good, room service was excellent. Strong plus: the balcony we had in our room, which gave us the chance to enjoy the nice summer weather

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Helpful?
Thank Elina N
Christian F, Inhaber at Hotel Ascot, responded to this review

Dear guest Elina N Thank you very much for having taken the time to share your favorable feedback following your visit to the Hotel Ascot. It would be our pleasure to welcoming you back to the Hotel Ascot on your next trip to Zurich in the near future. Until then we wish you all the best. Yours sincerely, Christian Frei...

London, United Kingdom
Reviewed 4 February 2015

I never write reviews and I never complain. But this one was too much. You would not suspect it if a hotel like this one, but I experienced certainly the most impertinent service ever in my life. Friends accompanying me were as flabbergasted as I was. The night porter (on a matter of credit cards) was simply impertinent. Things like...

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3Thank travellerP7719KP
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest (name of the guest is known to Hotel Ascot) Thank you for posting this review on tripadvisor.com. To be honest, we don’t think that your comment is completely fair, especially since we thought we have resolved the issue via e-mail already. After receiving your e-mail and complain, the Front Office Manager apologized for the way your concern was...

Miami, Florida
Reviewed 25 January 2015

Good hotel for business purposes as it offers free wifi with excellent connection, it is very close to the tram, banhof enge and Paradeplatz. Breakfast was quite good and included in the price. Although the hotel seems to have been renovated in some of its features recently, the decoration of the lobby and the hallways seem quite old. I think...

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2Thank TravelerMiami77
Christian F, Manager at Hotel Ascot, responded to this review

Dear guests TravelerMiami77 Thank you very much for having taken the time to share your favorable feedback following your visit to the Hotel Ascot. It would be our pleasure to welcoming you back to the Hotel Ascot on your next trip to Zurich in the near future. Until then we wish you all the best. Yours sincerely, Christian Frei Hotelier

Fribourg, Switzerland
Reviewed 6 January 2015

We booked the New Year's Eve package and stay at hotel Ascot. Our room was totally standard with a small bathroom (toilets were leaking and shower head broken)… We were waiting for something better with that category of price. The access to the VIP area for fireworks was really good with free food and beverage. We would have appreciate a...

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2Thank SFO2005
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest SFO2005 Thank you very much for taking the time to write about your stay with us and your constructive Feedback. It is very important to us as it helps me and the team to improve our level of service continuously. Please be assured that I will look into all your points raised to discuss those with my colleagues....

Montreal
Reviewed 1 January 2015

Hotel Ascot is a nice establishment. Our room was very comfortable for typical small European hotel rooms. It was well appointed with everything we needed for a 1 night stay on a layover. The location was very convenient : this hotel is across from the train station to the airport. There is a Starbucks adjacent, an Asian restaurant and a...

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Thank Globetrotter_411
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest Globetrotter_411 Thank you very much for having taken the time to share your positive feedback. We are delighted to hear that you had a great stay with us in Zurich. It would be our pleasure to welcoming you back to the Hotel Ascot on your next trip to Zurich in the near future. Until then we wish you...

Brisbane, Queensland, Australia
Reviewed 30 December 2014 via mobile

We stayed here in December 2014 worth my family including 2 small children. Amazing location (right opposite Enge train station). Good sized rooms. Very quiet. Good breakfast. Very close to Cory and lake zurich. Great experience. We had interconnecting rooms for us and our two children. I would highly recommend this hotel.

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Helpful?
Thank Liz C
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest Liz C Thank you very much for having taken the time to share your favorable feedback following your stay at the Hotel Ascot. We are delighted to read that we could meet your expectations and appreciate your positive feedback. It was a pleasure to have you as our guest and we are looking forward to welcoming you back...

Hertford, United Kingdom
Reviewed 30 December 2014

Pre Christmas trip with a friend. Great location, just across from train station from which we went to Lucerne and Mount Titlis, and a lovely walk to Zurich center. Nice hotel, friendly and helpful staff. Good breakfast. One downside was no control over heating, and not able to open window due to outside noise. Would stay again but ask for...

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Thank PatBen123
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest PatBen123 Thank you very much for having taken the time to share your positive feedback following your visit to the Hotel Ascot. Please let us know when you are planning your next stay at the Hotel Ascot so we can assist you with a room to the back court. It would be our pleasure to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
It is easy to be comfortable - since 1954 Hotel Ascot is a long established and renowned business in the centre of the city Zurich, an exciting and trendy quarter. Please click here for the location map. With two restaurants in the hotel and another one next door, the hotel offers 74 rooms, all newly renovated in September 2010. Meetings and Private Dining for up to 60 guests can be hold in an exclusive and fine environment. We are all looking forward to your visit to our website and we are hoping to be able to welcome you at Hotel Ascot in the near future. ... more   less 

Additional Information about Hotel Ascot

Address: Tessinerplatz 9 | 8002, Zurich 8002, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: €208 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ascot 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Ascot Hotel zürich
Hotel Style:
#48 Luxury Hotel in Zurich
#52 Romantic Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ascot staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Hotel Ascot staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the club sandwich at the bar”
170filipp, 21 Mar 2017 | Read review
“Rooms opposite to the street are quieter due to tram squeaking noise”
ClaudeN443, 13 Nov 2016 | Read review
“Chose a front room to get air con”
ChrisB7777, 17 Jul 2016 | Read review
“My room was facing the back, so completely quiet”
EliB950, 4 Jul 2016 | Read review
“Ask for the managed apartment”
ClemenceJ, 3 May 2016 | Read review
5 of 5