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Hotel Royal Zurich

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Traveller (52)
Room & Suite (34)
Dining (7)
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Overview
  • Excellent20%
  • Very good40%
  • Average26%
  • Poor9%
  • Terrible5%
Travellers talk about
“comfort hotel”(16 reviews)
“tram stop”(18 reviews)
“main station”(15 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (262)
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12
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39
67
44
16
12
Show reviews that mention
All reviewscomfort hoteltram stopmain stationold towna short business tripuphill walkthe air conditioningtown centrerooms are smallzurich hbwi ficlean bathroomstaff at receptionhotel entranceminutes walkingcentral locationexpensive city
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11 - 15 of 178 reviews
Reviewed 3 September 2017 via mobile

Rude, not professional and not kind workers. The night guy at the desk was really rude and really really slow to fill up a couple of form. The breakfast girls also were not professional and not able to give a basic courtesy service. I'll never...More

1  Thank Valerio R
Response from Peter V, Leiter Front Office at Hotel Royal ZurichResponded 5 September 2017

Dear Valerio R, Thank you for having taken the time to rate our hotel and share your personal impressions. We regret to hear your stay wasn’t at all to your satisfaction. We're wondering what exactly happened what made your stay such a bad experience. May...More

Reviewed 8 August 2017

Reception was great, very friendly and spoke good English. The rooms are nice. Not big, nor small, just comfortable. Bathroom could use an update, but is sufficiant. Breakfast is in a small room, but they have a good range of bread, cereals and more. I...More

Thank workfromtheheart
Response from Peter V, Leiter Front Office at Hotel Royal ZurichResponded 15 August 2017

Dear workfromtheheart, Thank you so much for your kind feedback. Feedback like yours are very important to improve our service standards. We're happy to hear you've enjoyed your stay and would be pleased to welcoming you back again at our place. Yours faithfully, Comfort Hotel...More

Reviewed 17 July 2017 via mobile

Stayed for two days. The room was exactly what I ordered. Very cooperative and pleasant staff. Breakfest was rich and tasty. Location is close to Bahnhof but one have to climbe the hill to get to the hotel, so if you are in advanced age...More

1  Thank arye1000
Response from Peter V, Leiter Front Office at Hotel Royal ZurichResponded 20 July 2017

Dear arye1000, Thank you so much for your kind feedback. As you already mentioned we're located "up hill" - there's a tram stop (no 6/10 - at the moment bus 7E) in front of our hotel, which makes it easier to reach us. We would...More

Reviewed 11 July 2017

It is a hotel in a good location. Outside there is a tram station which you can get from the airport.The rooms are small .The photos showed them much more bigger . So was the bed.If the room is in the road it is noisy...More

Thank maria v
Response from Peter V, Leiter Front Office at Hotel Royal ZurichResponded 20 July 2017

Dear maria v, Thank you having taken the time to share your personal impressions. As you might know we do have several room categories - some are smaller, some are bigger – some facing the street, some facing the yard. Nevertheless we hope you've enjoyed...More

Reviewed 5 July 2017 via mobile

Excellent service and comfortable place so convenient to shopping and so accessible with transport at front door.The breakfast is so yummy. The main Zurich HB train Station is close by and the Tram is out the front door🙂More

Thank paulmaybank
Response from Peter V, Leiter Front Office at Hotel Royal ZurichResponded 10 July 2017

Dear paulmaybank, Thank you so much for your kind feedback. It's a pleasure to read you've had a good time at our place. We would be very happy to welcoming you soon back again at our hotel. Yours faithfully, Comfort Hotel Royal Simone Müller Front...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Laundry Service
Multilingual Staff
Breakfast included
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$169 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (34)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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sleeper188
5 June 2016|
AnswerShow all 2 answers
Response from FloydianNZL | Reviewed this property |
Walking distance only 800 Metres or so. Can't remember the price of the shuttle bus but it wasn't expensive.
0
Votes
Room Tips
"Top floors have beautiful view of the city skyline"
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"sixth floor on back side had nice views and was quiet"
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"Ask for a room away from the reception desk and breakfast room..."
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"Rooms on the backside of the hotel are quieter and have a view over the mountains (the higher floors)"
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