We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Zurich Neues Schloss Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sheraton Zurich Neues Schloss Hotel
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

414 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 346: English reviews
Taipei, Taiwan
Reviewed 5 days ago NEW

I stayed at this hotel for three nights during Christmas holidays, and did enjoy my stay there in my trip in Zurich. Though old-fashioned and tiny, this hotel had a great location within walking distance to Lake Zürich and Zürich Enge train station, through which it was convenient for me to travel other cities around northern Switzerland. What really satisfied...

 Report
Helpful?
Thank SteveWang81
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member SteveWang81, Thank you very much for your stay with us as well as for leaving such a great feedback here on Tripadvisor. It is great to see that we were able to meet your expectations. I shared you review already with the team and it is a great incentive for all employees. A special thanks for your...

Lauderdale by the Sea, Florida
Reviewed 2 weeks ago

We spent one night at the beginning and one night at the end of our Switzerland holiday vacation. The Sheraton Neues Schloss was a great choice. The location is perfect: relatively close to the Zurich HB train station, one block from the lake, and short walking distance to Bahnhofstrasse and old town. The staff could not have been more helpful,...

 Report
Helpful?
Thank RAMV_MIami
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member RAMV_MIami, We would like to thank you for your stay with us as well as for leaving this great feedback here on Tripadvisor. We are happy to see that you enjoyed your stay with us and that we were able to meet your expectations. We appreciate your kind feedback about our staff, the location of the hotel...

Reviewed 2 weeks ago

Stayed here a few times, 3-4 nights each. Well located and very helpful staff who remembers your preferences. The rooms are a bit small, but comfortable and modern. The restaurant is good and priced reasonably. Wifi is fast

 Report
Helpful?
Thank Jonathan Z
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Jonathan Z, We would like to thank you for your recent stay with and for sharing your experience here on Tripadvisor. We are happy that you enjoyed your stays with us and are very thankful for your great feedback about our employees, the comfortable and modern rooms as well as about our restaurant and the fast Wifi...

Chicago, Illinois
Reviewed 3 weeks ago

We stayed 5 nights in August of 2016, as Life-Time Platinum members, we enjoyed the up-grade to a spacious room with a large balcony. The night we arrived the very loud, band parade festival was going on, and the staff was very helpful in navigating us around the city to avoid road closures. The breakfast each morning was exceptional. It’s...

 Report
Helpful?
Thank SarahsBackstage
Reviewed 10 December 2016 via mobile

Stayed at this hotel for 9 nights. Very easy to walk all over Zurich from this location and very close to the lake, Opera House, train station and Old Town. Staff got to know us by name and always greeted us with a smile. Rooms are small, but clean. The conference I attended was at a different hotel, the Park...

 Report
Helpful?
Thank Heatherarthur
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Heatherarthur, We would like to thank you for your stay with us and for leaving a review here on Tripadvisor. How great to see that you enjoyed your stay with us and appreciated the service of our front desk and restaurant team. We are also happy that you liked the location of the hotel close to the...

Lake Oswego, Oregon
Reviewed 8 December 2016 via mobile

We have stayed here for 1-2 weeks each December since 2013. Each time we return, staff welcomes us as family. The friendly and helpful staff are some of the best we've ever encountered in the Starwood system. We miss them when they move on to their next place for further training. Although this hotel may not have fitness rooms or...

 Report
Helpful?
Thank tblpastir
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Trip Advisor member tblpastir, We would like to thank you for your recent stay with us as well as for sharing your experience here on Tripadvisor. We are happy that you appreciated the service from our front desk and restaurant team as well as the personal athmosphere our hotel offers. How great to see that you enjoyed the down...

Utrecht, The Netherlands
Reviewed 5 December 2016

I stayed in this hotel for a weekend trip to Zurich: it's a very decent hotel in a good location: close to the lake and the city centre is within walking distance. It's not a huge hotel and it's not a 'special' hotel, but it is a decent hotel; it provides everything you need for a weekend trip or a...

 Report
Helpful?
Thank Karen B
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Karen B, We would like to thank you very much for your stay with us as well as for writing a review here on Tripadvisor. It is great to see, that you enjoyed your stay with us. We would be happy if you would stay with us again on your next visit to Zurich. Thank you and...

Ohio
Reviewed 8 November 2016

The rooms are not large, but very clean. The staff was very friendly and helpful with all of our questions regarding navigating around the city. Great location in general for exploring Zurich. Some rooms have beautiful balconies with views of the city. I would recommend this hotel to anyone who is visiting Zurich for business or with family.

 Report
Helpful?
Thank SocioKathy
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member SocioKathy, We would like to thank you for your recent stay with us as well as for sharing your experience here on Tripadvisor. We are glad that you enjoyed your stay with us and that we have been able to meet your expectations. I shared your very nice feedback already with my entire team which is a...

Sydney, Australia
Reviewed 13 October 2016

The rooms are slightly smaller than other hotels in Switzerland but they are clean and comfortable. The amenities (shampoo, mini-bar etc) are above average but not excellent. The hotel is in a quiet area and easy walking distance to the main train station, old city and shopping district. The breakfast is above average. The wifi is not free but there...

 Report
Helpful?
Thank Faith L
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Faith L, Thank you very much for staying with us as well as for sharing a review here on Tripadvisor. We are happy that you enjoyed your stay with us and did like the breakfast buffet and the location of the hotel. Our Wifi is free for all SPG members and the membership is free. We would...

Dubai, United Arab Emirates
Reviewed 8 October 2016 via mobile

This was a one night stopover for a business trip. The hotel is very good value in an expensive city. The room does what you need, and breakfast was good. What makes it is the location. Just a block away from the lake and a pleasant walk along the canal to the town centre. Strongly recommended.

 Report
Helpful?
Thank CCF_love2travel
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member CCF_love2travel, Thank you very much for your previous stay with us as well as for sharing your experience here on Tripadvisor. We are happy that you enjoyed your stay and did like the hotel and the location. We are looking forward to welcoming you back on your next visit to Zurich. Thank you again and best regards....

106 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (94)
Viewed
Dining (6)
Viewed
Bathroom (10)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (18)
Viewed
View from Room (1)
Viewed
Family/Play Areas (3)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (4)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zurich hotels
Hotel Ascot
#82 of 134 in Zurich
256 reviews
Enge
Hotel Glaernischhof
Hotel Glaernischhof
#11 of 134 in Zurich
361 reviews
Show Prices
Show Prices
Show Prices
Escher Wyss
Sheraton Zurich Hotel
Sheraton Zurich Hotel
#20 of 134 in Zurich
434 reviews
Park Hyatt Zurich
#9 of 134 in Zurich
764 reviews
Old Town
Hotel Helmhaus
Hotel Helmhaus
#10 of 134 in Zurich
799 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Jardin Suisse
Le Jardin Suisse
Cuisines: Swiss
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 

Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: €164 - €423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Cheap Tickets and Travelocity so you can book your Sheraton Zurich Neues Schloss Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton
Hotel Style:
#31 Family Hotel in Zurich
#40 Luxury Hotel in Zurich
#45 Romantic Hotel in Zurich
#65 Business Hotel in Zurich
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Zurich Neues Schloss Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Sheraton Zurich Neues Schloss Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with balconies are so special!”
 of 5 bubbles PerryB137, 25 Jul 2016 | Read review
“corner room with a terrace”
 of 5 bubbles Pau2875, 6 Jul 2016 | Read review
“Try for an upgrade, you SPG members !”
 of 5 bubbles PerryB137, 4 Apr 2016 | Read review
“Don't forget your Starwood loyalty card - we got a free upgrade”
 of 5 bubbles Chris011, 5 Mar 2016 | Read review
“From the airport take the S2 direct train to Banhof Enge and then you can walk to the hotel in 7 minutes,”
  • Single bedroom
 of 5 bubbles petecalleya, 20 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay