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Sheraton Zurich Neues Schloss Hotel

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Traveller (105)
Room & Suite (36)
Dining (9)
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Overview
  • Excellent33%
  • Very good42%
  • Average20%
  • Poor2%
  • Terrible3%
Travellers talk about
“spg gold”(7 reviews)
“old town”(33 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (468)
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388 results
Traveller rating
140
149
76
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11
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140
149
76
12
11
Show reviews that mention
All reviewsspg goldold townwithin walking distanceupgraded to a junior suitebusiness districtbusiness hotelsmall hotelshort walk to the lakebusiness triprooms are a bit smallfront desk staffthe rooms were nicecorner roomtwo blocksquiet at nightlobby barspent one night
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1 - 5 of 388 reviews
Reviewed 2 weeks ago via mobile

Several steps to get to lobby so need to lug luggage up. Room extremely small. Pillows could be better. Bathroom toilet area poorly designed my leg kept being squashed by extra toilet paper holder. There are only a few things that are really important to...More

Thank Yossi S
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 1 week ago

Dear Yossi S, first of all i want to thank you for sharing your comments on TripAdvisor and for staying at the Sheraton Zurich Neues Schloss Hotel. I hope that you enjoyed your time here in Zurich, however I am sorry to hear that we...More

Reviewed 4 weeks ago

This hotel gave me everything I needed for a stay in Zurich. The location suited me as it was 2 blocks from the lake and just about the same distance to a tram stop that feeds directly into the inner town and the train station....More

Thank jfdjr
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 4 weeks ago

Dear jfdjr thank you very much for your wonderful review about the Sheraton Zurich Neues Schloss Hotel! It was a pleasure reading your comments, especially about our staff of which we are very proud of! Rest assured that I will pass on your comments to...More

Reviewed 28 February 2018 via mobile

Stayed here in February and whilst it was very cold outside the hospitality was very warm at the hotel. Very friendly staff and modern and clean rooms and facilities. Thanks for an excellent stay. I would stay here again.

Thank Apeman57
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 12 March 2018

Dear Mantaal, thank you very much for your excellent feedback. We are looking forwards to see you soon in Zurich. Best regards

Reviewed 18 February 2018 via mobile

This is a solid choice for Zurich whenever the rates are right. Very different from an average Sheraton, this hotel could even be considered boutique. Nice sized rooms with good size showers and well appointed overall. My corner room had a fantastic terrace. Location cannot...More

Thank DiBruccolino
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 20 February 2018

Dear DiBruccolino, thank you very much for your kind feedback. We are happy to hear that you liked our property. Hope to see you back in Zurich. Kind regards

Reviewed 16 February 2018 via mobile

Hotel located just few minutes to walk all touristic places, rooms are clean and has whatever you want in a hotel,(espresso machine, toiletries, lcd tv, etc...) Front office team friendly and helpful, Unfortunately l stayed only two nights but would love to stay more ,

Thank Okan D
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 17 February 2018

Dear Okan D, thank you very much for your valuable feedback. It is great to hear that you have been satisfied with our hotel. We are looking forwards to welcome you back any time you are in Zurich. Kind regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Concierge
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$220 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Zurich
#40 Luxury Hotel in Zurich
#46 Romantic Hotel in Zurich
#68 Business Hotel in Zurich
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$220 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Zurich
#40 Luxury Hotel in Zurich
#46 Romantic Hotel in Zurich
#68 Business Hotel in Zurich
Room types
Suites, Non-Smoking Rooms
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Traveller (105)
Room & Suite (36)
Dining (9)
Family and Play Areas (3)
Questions & Answers
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r0m8470
4 January 2017|
Answer
Response from SarahsBackstage | Reviewed this property |
No, I don't remember a club lounge. Their lobby bar and restaurant is conveniently located. We watched the Olympics and had a few snacks after a day of sightseeing. Great bartender! We were upgraded to a room with a... More
0
Votes
nitsdel
29 July 2015|
Answer
Response from Pieter-van-Beugen | Property representative |
Dear nitsdel, thank you for your question. It is about 10 minutes by public transportation from the Hotel to the main Station. Some Trains however leave from Station "Enge" which is 5 minutes Walking distance from the... More
0
Votes
Room Tips
"Ask how big the room is before committing to it"
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"Ask for a high floor"
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"If you can achieve the cost of a suite, take it"
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"Suite rooms on top floor with attached private balcony"
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