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Sorell Hotel Krone

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119 Reviews from our TripAdvisor Community

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Showing 49: English reviews
London, United Kingdom
Reviewed 9 October 2016 via mobile

Fantastic little hotel in the middle of town. Don't judge it by the first impression. The antiquate lift is in fact very efficient. The room although on the smallish side is perfectly clean with a good shower and lovely amenities (rituals...). The breakfast is small but well staffed. This is a non nonsense hotel perfectly positioned at 3 min walk...

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Helpful?
Thank Food_che_passione
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear Food_che_passione Thank you so much for your nice comment we were able to receive. We are glad that you were satisfied with our Hotel and service. To improve our standard is our upmost goal. You are showing us that we are not the wright way. It would be great to welcome you again in Winterthur. Best wishes Ramona Brand

US
Reviewed 8 September 2016

Visiting Winterthur again was a bucket list item for me: I was there first as an exchange student in the Oberrealschule in 1966-67 and then intermittently over the next several years as a visitor. So, pretty much the last time I was in Winterthur was about 40 years ago and not surprisingly, the town has grown up a lot. A...

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Helpful?
1Thank travel035
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear travel035 Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Krone and that you enjoyed Winterthur. We are looking forward to see you again. Best wishes Ramona Brand

Copenhagen Region, Denmark
Reviewed 4 September 2016 via mobile

Great hotel, fantastic service and perfect location. A very nice and good restaurant where you can sit outside. The staff is super friendly and is always there for you. The hotel is 5 minutes walk from the train station. One of the best places to stay in Winterthur

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Helpful?
Thank Morten T
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear Morten T Many thanks for your comment. We are really happy that you enjoyed your stay with us in Winterthur. See you hopefully soon again in Sorell Hotel Krone. Best wishes Ramona Brand

Canberra, Australia
Reviewed 22 June 2016 via mobile

Three nights while attending a conference. Very comfortable hotel - nice to have windows that open and a bar fridge in the room. Great breakfast and staff who can't do enough to make your stay pleasant.

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Helpful?
Thank Prue B
RamonaBrand, Front Office Manager at Sorell Hotel Krone, responded to this review

Dear Prue B Thank you very much for your comment we were able to receive. We are really glade that you enjoyed your stay with us during you visit the conference. It is our greatest goal to invite our guest to feel welcome in our hotel-- like feeling as you were at home. We are looking forward to see you...

Brighton
Reviewed 28 May 2016

Very clean, bed a little soft had to reverse the mattress. I have plugs so I slept well. Breakfast great, staff (all of them, day and night and in the restaurant) were superb. All spoke English, some Spanish. Great stay. Ideal for town and the train station.

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Helpful?
Thank Harry B
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear Harry B Thank you so much for your nice words. We are proud of our good service and doing our upmost to improve it anytime. Your comment show us that we are on the wright way. We are looking forward to welcome you another time. Best wishes Ramona Brand

Neuchatel, Switzerland
Reviewed 21 May 2016 via mobile

I have stayed 2 nights during my business trip and was left with mixed impressions. I booked a superior single room and was placed in a standard double room on a second floor with no explication. The room had old double windows, the toilet that didn't flush well and a carpet and furniture that gave an impression they have seen...

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Helpful?
Thank AQ514
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear Guest Thank you for your constructive criticism. We are grateful and always open for your opinion. We given you first a free upgrade to a double room standard wich is bigger as the single room superior. We are sorry that you were not satisfied with this room and we are happy that we had the option to upgrade you...

Truckee, California
Reviewed 16 May 2016

Stayed here many years ago but not since they were refurbished. Rooms are quite nice and modern but unfortunately have lost the "local old character" they once had. Breakfast good but no better than the other 3 star hotel where we frequently stay. Good location but again no better than the other property. Was disappointed that there was frequently no...

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Helpful?
Thank sharon33191
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear Guest Many thanks for taking the time to give some Feedback. Your experience are always helpful to improve our standard. This year we are starting to refurbish all our rooms. Until know we get one room and we already upload some pictures online. In our new rooms the equipment will be totally new and we are looking for a...

Reviewed 12 May 2016

I went for a family holiday to Switzerland and we stayed for a few days in Winterthur before returning to Zurich and back to DUbai. it took us sometime to figure out the location after getting down at the station. But it wasn't far at all from there. we got an amazing family room which was huge! that's not even...

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Helpful?
Thank Dinesh D
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear Dinesh D Many thanks for your nice comment we were ably to received. We are glade to hear that you enjoyed your stay with us in Winterthur. It would be really nice if you are coming back to Switzerland and visit us again. Until this time we wish you all the best and take care. Many regards Ramona Brand...

Reviewed 9 May 2016

This is my second stay at this nice hotel that is located in the old part of the city. Close to the train station and close to very nice restaurants. The staff is very nice, can speak several languages which made my communications with them great. I hope to visit Winterthur again and stay there.

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Helpful?
1Thank Guadalupe O
RamonaBrand, Leiter Front Office at Sorell Hotel Krone, responded to this review

Dear Guadalupe O We are very pleased that you have chosen us to be your host. We are more than pleased to see that you have enjoyed your stay with us. In fact, customer satisfaction is our ultimate goal. Take care and see your hopefully soon. Best regards Ramona Brand and Team Krone

Petaling District, Malaysia
Reviewed 14 February 2016

Great location in the pedestrian mall and close to shops. Not too noisy despite being in a busy area. Basic rooms but clean and bright. Good wifi. Good selection for breakfast. No air-conditioner in room and got a bit warm at times.

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Helpful?
Thank VivL964
Marcia N, Front Office Manager at Sorell Hotel Krone, responded to this review

Dear Guest We are very pleased to notice that you have enjoyed your stay in our Hotel Krone. Thank you very much. We continuously focus on enhancing our service to fully meet customers’ requirements. It is thus even more pleasant to notice that we are being on the right track. See you on you next journey in Winterthur Best regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Combine irresistible charm with exceptional service and an historic building with modern interior design - that's the Sorell Hotel Krone. It's logical: in the Krone, the guest is king. Whether in the cosy restaurant La Couronne or in the lobby bar, the Krone-Team makes every effort to look after the guests. 24-hour Reception, room service drinks ... more   less 

Additional Information about Sorell Hotel Krone

Address: Marktgasse 49 | 8400 Winterthur, Winterthur 8400, Switzerland
Region: Switzerland > Canton of Zurich > Winterthur
Price Range: €132 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sorell Hotel Krone 3*
Number of rooms: 40
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Questions & Answers

Questions? Get answers from Sorell Hotel Krone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Remote from main stair as not compartmentalised (carried conversations).”
 of 5 bubbles HarryB292, 28 May 2016 | Read review
“ask for a quiet room”
 of 5 bubbles 182franr, 8 Feb 2016 | Read review
“For the quietest room, choose rooms off the main pedestrian walk. For the largest room, ask for 225.”
 of 5 bubbles ScottKnell, 5 Mar 2015 | Read review
“Ask for newly decorated rooms”
 of 5 bubbles 423markuss, 23 Feb 2015 | Read review
“Free WIFI requires credentials obtained from the Front Desk or sent to your cellphone.”
 of 5 bubbles daved427, 14 Dec 2014 | Read review
5 of 5
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