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Swisshotel Zug

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Traveller (15)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent5%
  • Very good38%
  • Average48%
  • Poor7%
  • Terrible2%
Travellers talk about
“petrol station”(3 reviews)
“room was clean”(4 reviews)
“decent hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (80)
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All reviewspetrol stationroom was cleandecent hotelold townyogurtinternetlakedesk
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1 - 5 of 52 reviews
Reviewed 2 days ago via mobile

We visited the hotel through SOTC booking.Location is not so good but advantage is that there was a super market Behind the hotel. Room is big and spacious . Staffs are cordial. Breakfast was good.But far away from tourists spots of Interlaken.

Thank dipankumar8
Reviewed 9 March 2018

Stayed at the Swisshotel in Zug on a business trip. I had a triple room. It was quite large and airy, was cool and quiet. The restaurant is OK although the rosti was very good. The most memorable thing was the friendliness of the staff....More

Thank Colin C
Reviewed 14 February 2018

I unfortunately did not like the location of this hotel or the bedroom, the bedroom was like being in a classroom not a hotel. I went to have a wine from the mini bar and the top looked like it had been removed both on...More

Thank David H
Reviewed 2 February 2018 via mobile

I had two nights here, the room was clean and well maintained. The bed is medium. The room is average to large in size. One down side I experienced was the shower, where the temperature went from nice to boiling several times during a shower....More

Thank Hans Christian T
Reviewed 31 January 2018

I stayed at this property for one night for a business stay (as all other hotels were fully booked). The hotel is dated with limited staff on the reception desk. Rooms are average but the bedding and duvets were dirty, torn and old. I opted...More

Thank Foodie72014
Response from Philip C. B, Manager at Swisshotel ZugResponded 7 February 2018

Dear Madam It is with great sorrow that we have recieved your comments on your stay at our hotel via tripadvisor. We are very concerned about what you have experienced and we would like to seriously apologize for all inconveniences. As far as your room...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$132 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$132 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (15)
Room & Suite (18)
Dining (2)
Questions & Answers
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Room Tips
"Do not stay here!!! At the very least do NOT eat in the Swissbistro restaurant."
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"ask for a room overlooking the lake"
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"Some rooms have rooms with angled view of the windmill"
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"I was in room 311 and it was ok"
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