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Eden Palace au Lac

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614 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Chicago, Illinois
Reviewed 3 days ago NEW

The view is amazing, no doubt about it. The rate was a bit high. The service was great. However, there were a few things that lowered the rating I am choosing to give. Decor: Pink, dirty carpet. Gum worked in. The place is clean, but there is a lot of grime that needs a deeper clean to get out. The...

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Thank cegras
Reviewed 3 weeks ago

I stayed here for three nights during a business trip to Vevey and was a bit reserved after reading some of the negative reviews here but decided to give it a go. The hotel is charming and my room was really big. Yes, there were some stains on the carpet but what can you seriously expect from a hotel that...

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Thank Hankiio
Burnley, United Kingdom
Reviewed 1 November 2016

This hotel is located in the heart of Montreux and has fantastic views of the alps. The hotel entrance and breakfast room are still as they were when the hotel was built and there are original features everywhere. The rooms are clean and appointed as required. The bathrooms are large with nice facilities and extra touches like free products. I...

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Thank beverleyhogg
Newport Beach, CA. USA
Reviewed 29 October 2016 via mobile

This lovely old hotel is charming and comfortable. I have stayed here many times in the last twenty years. But now the Eden is in need of maintenance. The carpeting and furniture are dated and worn. But the beautiful architectural details are still there. The location is the best in Montreux, sitting right on the lake. Most of the hotels...

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Thank Kcu200
Seattle, WA
Reviewed 28 October 2016 via mobile

So in reading some of the negative reviews I want to just say this is a old hotel, some of it has been restored and some probably is ready for an upgrade. If you don't like old hotels and want glossy modern - this isn't your spot. This hotel is however charming, has AMAZING staff and feels like a piece...

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1Thank watergrrl76
Lancaster, PA
Reviewed 20 October 2016

Stayed 5 nights in mid Oct for 25th anniv and wife's bday... rm#520... room included small (but useful) balcony overlooking lake. The staff all spoke English very well and were SUPER helpful in recommendations for things to do as well as restaurants. HUGE kudos to Mahmoud, Guillaume, Lora, and Silvia for being so friendly and helpful. Walk from train station...

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Thank Marshall M
Canada
Reviewed 15 October 2016

Beautiful rich expensive hotel. Staff spoke English. We splurged to stay here with a view right on Lake Geneva. Well worth it. We had fantastic weather, wine on our balcony in the sunny afternoon and from our balcony watched the boats and people on the promenade. It was a lovey break in our 2 month vacation. Lots of restaurants around...

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1Thank SwaggerSZ
Reviewed 7 October 2016

I was in Montreux region for business. The only positive about my experience of this hotel is it's location (right on lake front). The room was smelly & dirty. The hotel wi-fi was poor. The service part needs improvement. Didn't have breakfast or dinner at the hotel. Hotel is in need of renovation.

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Thank VJ-LON
Reviewed 29 September 2016

I stayed here for 3 nights for a special occasion. The staff were very helpful and friendly. All my requests were granted with a smile and seemingly no effort. The room was amazing. I had the most magical lake and mountain views. A cute little balcony was the perfect place to enjoy my morning cup of tea and take in...

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Thank Kate P
Jacksonville, Florida
Reviewed 28 September 2016 via mobile

This hotel is an unbelievable dump! Lasted updated sometime around Louis XIV. The carpet is filthy. Walls are stained. Rooms are nothing like what is advertised. A portable air conditioner in the room that spit out Luke warm air???? Stay away at all costs!!!!

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Thank Marc F

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Eden Palace au Lac
Eden Palace au Lac
Cuisines: European, French, Mediterranean, Delicatessen
Chez Gaston
Chez Gaston
Cuisines: European, French
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Eden Palace au Lac

Address: Rue du Theatre 11, Montreux 1820, Switzerland
Region: Switzerland > Canton of Vaud > Montreux
Price Range: €127 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eden Palace au Lac 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Eden Palace Au Lac Hotel Montreux
Eden Palace Au Lac Montreux
Hotel Style:
#7 Luxury Hotel in Montreux
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Questions & Answers

Here's what travellers have asked, with answers from Eden Palace au Lac staff and other travellers.
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Questions? Get answers from Eden Palace au Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're coming here, go for the lake view.”
 of 5 bubbles cegras, 4 Dec 2016 | Read review
“Deluxe rooms with mountain view.”
 of 5 bubbles beverleyhogg, 1 Nov 2016 | Read review
“Lakeside rooms with balcony very nice”
 of 5 bubbles MarshallM32, 20 Oct 2016 | Read review
“Lake view rooms are better”
 of 5 bubbles VJ-LON, 7 Oct 2016 | Read review
“Make sure you get a lake view room. It is mandatory.”
 of 5 bubbles L9823DKkatep, 29 Sep 2016 | Read review
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