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Carlton Lausanne Boutique Hotel

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237 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Reviewed 5 March 2016 via mobile

Very nice atmosphere when you arrive, very stilish. Overall a tiny room and on top of it it was cold not to say freezing. They put in an electric heater but this did not help. In the morning you can listen to the neighbours chats. Concierege very helpfull.

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Helpful?
Thank Giovanni L
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Giovanni, Thank you for your feed-back. We are pleased to see you’ve liked our lobby and services. To answer your question, we have all our rooms heated at 23°C. We are providing electric heater to all our customers in case. Regarding the noise, we would like to apologize for any inconvenient. In order to avoid this matter, it has...

Cary, North Carolina
Reviewed 28 February 2016 via mobile

This is a great hotel. Clean and comfy. Very centrally located, just next to the Metro and a few stops in either direction from any site seeing. Very friendly staff that were very willing to help! Walking distance to the Jardin Botanical. Not a lot of restaurants nearby, but they have many choices nearby and a restaurant at the hotel...

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Thank Dalia_Traveler
Keene, New Hampshire
Reviewed 28 January 2016

This property seems recently renovated. Nice old styling with modern amenities. Unfortunately for the hotel, there is a brand-new Metro line with station immediately next door, lots of light and noise. The desk staff at night were very kind (I arrived quite late both evenings), and provided a night-cap from the bar even though it was not open.

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Thank LDWG
London, United Kingdom
Reviewed 28 January 2016

I stayed here just one night on business and didn't really get the chance to explore all the amenities, not even the breakfast room, so my review is limited because of that. Overall though, it's a pleasant hotel, my room decor was dark and old-fashioned (in quite a nice way!), and although check-in was a bit slow (I had to...

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Thank Paul B
Zurich, Switzerland
Reviewed 21 January 2016

I really adore this hotel as its decoration is quite unique. The rooms have this lovely tapestry and the selected furniture goes extremely well with it. Its also rather quiet allowing a good night's sleep. The location is also ideal with the underground & Bus line 1min away. However, I would suggest the hotel to have a more efficient check-in...

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Thank Aurelie B
Cumbria, United Kingdom
Reviewed 15 December 2015 via mobile

3 minutes away from the main station by train or a 10 minute walk. The rooms are lovely but the one I stayed in was slightly small, the veranda was bigger! But very friendly and smart , nice wine bar and restaurant. So if in Lausanne give it a try. The hotel is close to the waters edge with stunning...

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1Thank Chris H
Reviewed 4 December 2015 via mobile

The personnel at the reception should be fired immediately, they are rude and arrogant and this is unacceptable in a four star hotel. Moreover the room look very tired and the moquette is full of dust because of the bad cleaning service (do not go there if you are allergic). To reassume the staff is ridiculous and the structure is...

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Helpful?
Thank Giacomo L
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Giacomo L, Thank you for taking the time to give us a feedback. It is with great regret, that I read, that you did not enjoy you stay at our hotel and I wish to apologize for it. We take this matter very seriously and are always training our employees to give the best service a hotel can provide....

Boulder, CO
Reviewed 21 November 2015

I stayed here on business and found it to be perfect for my needs. I searched a long time for a nice hotel close to city center but without all the hustle and bustle. This hotel absolutely fit the bill. I had feared that the accommodations would be a little too old-fashioned for my test but they were more of...

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Thank kiddo75
Reviewed 6 November 2015 via mobile

The Carlton is a nicely located hotel not far away from the center of Lausanne Right next to it is the metro station or a bus station and you get a free pass from the hotel Rooms are clean and bed is excellent Service is good and breakfast is very good All in all a very good experience

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Thank Avraham I
Oxford, UK
Reviewed 11 October 2015

I stayed at this hotel for six days in August when on a work trip and could not have been much happier. It's a lovely little hotel right next to the tram that takes you to the shopping areas and only two stops from the main train station. It's also only a couple of stops away from the waterfront and...

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Thank ahparker

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Carlton Lausanne Boutique Hotel

Address: avenue de Cour 4, Lausanne 1007, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: €121 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Lausanne Boutique Hotel 4*
Number of rooms: 47
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Also Known As:
Nash Carlton Hotel Lausanne
Nash Carlton Lausanne
Hotel Nash Carlton
Hotel Style:
#15 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Lausanne Boutique Hotel staff and other travellers.
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Questions? Get answers from Carlton Lausanne Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing east are lovely in the afternoon on the balcony. Very pretty.”
 of 5 bubbles RobBN, 31 Aug 2016 | Read review
“Higher floors better views.”
 of 5 bubbles miguels908, 24 Aug 2016 | Read review
“Ask for room not oriented to metro station if you have light sleep”
 of 5 bubbles MilanMilanec, 7 Aug 2016 | Read review
“Take an Executive Room for a slightly larger room than the Classic.”
 of 5 bubbles williamp80, 31 Jul 2016 | Read review
“We were on the second floor, and I bet the views are even better up higher!”
 of 5 bubbles lindsberg, 21 Jul 2016 | Read review
5 of 5
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