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Carlton Lausanne Boutique Hotel

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Carlton Lausanne Boutique Hotel
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236 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Krakow, Poland
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW via mobile

Hotel location is good nearby the Delices metro station. The hotel staff were all quite polite and engaged. The hotel itself, however, is showing its age and needs an upgrade (more visible in common areas). The room and toilet were clean and decently maintained. Breakfast was ok, varied choice of bread, some pre-cooked eggs, fruit, some yoghurts and a Nespresso... More 

Helpful?
Thank Goncalo M
Oxford, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

I visit Lausanne 10-15 times each year and my experience is that there are better hotels in Lausanne for the price. Rooms are small. Charged CHF 9 for the hire of an iron!!! This is the first time in five years of international travel and 200+ hotels that I've ever had this. Breakfast: the guy was more interested in guest... More 

Helpful?
Thank Rob S
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Rob, I hope my message finds you well and thank you for your comment. Regarding our ironing board, it is the best but expensive system on the market (laurastar) that needs to be charged CHF 9.-/24hours in order for us not to lose money. I have immediately told the person in charge of the breakfast and he will improve... More 

Athens, Greece
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016

This hotel must have been a great place like 20 years ago, now it needs a renovation. Nevertheless, the people working there are like exceptionally polite, very helpful. I had a nice room with a balcony, mini bar with the basics, the toiletries had everything even the shaving kit and a toothbrush you do not usually find in 4 stars.Pressure... More 

Helpful?
Thank RoulaAsdfc
Salmiyah, Kuwait
1 review
Reviewed 9 October 2016 via mobile

first i liked the hotel but after what happened to me i wont come here again,It's a four star hotel but if i knew the service going to b this bad i would book in two star hotel. i asked for a coffee mate or milk&lady came was very rude to me saying how come you said i didn't put... More 

Helpful?
Thank lobnaessa
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Mr Lulu, Thank you for your message. We are sorry to read about your bad experience with our staff. You should have advised the reception when you checked out as it is important for us to have a feedback when this kind of think is appending. As the hotel is a small structure sometime the reception has to help... More 

Ridgefield, New Jersey
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 September 2016 via mobile

This place is in the middle of everything although Lausanne is not a tightly packed place. It is very convenient to go anywhere from here, Ouchy where all the restaurants are located or downtown where all the shops and train station is located. The hotel itself is like stepping into another era and very charming and well maintained. Staff is... More 

Helpful?
Thank djyintl
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear djyintl, I hope my message finds you well Thank you for your great comment ! We are looking forward to seeing you back shortly and wishing you a pleasant week. Kind regards Nicolas More 

Seattle
Level Contributor
111 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 20 September 2016

The standard room was good for one person but not large enough for two people. We had to negotiate to take turns getting around the bed. The chair could not be used because you couldn't pull it out far enough to use it since it hit the bed. The nice feature of the room was it had a small balcony... More 

Helpful?
Thank p0rt0bell0
London, United Kingdom
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 September 2016

Very nice building with luxury rooms. Ours had a lovely balcony with a view of the chateau. Offer on-site parking that should be free... Breakfast good but very expensive Staff were polite and helpful but very cold and disinterested

Helpful?
Thank Angelito77
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Angelito, I hope my message finds you well. Thank your message for your great comment ! Regarding the parking, we are the cheapest one in Lausanne with a cost of CHF 15.-/night . For exemple, the rate of a public car park for a night in Lausanne is CHF 35.- minimum. Concerning the breakfast, this is one of the... More 

Kfar Veradim, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016 via mobile

I selected the Carlton as I wanted a comfortable hotel to stay at after a long day traveling from overseas. This property fit the bill perfectly. I chose the Carlton brand as I've stayed at their properties before and know what standards to accept. I was not disappointed. Located in the heart of a mid-town neighborhood, this classic-style Carlton is... More 

Helpful?
Thank Natan G
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Natan, I hope my message finds you well. I thank you very much for your great comment and I am very glad toi read you rgood experience here. I know that parking in Switzerland are very expensive but for a four star hotel, ours is probably the cheapest in Lausanne (FYI: a night in a public parking would cost... More 

Normal, IL
Level Contributor
153 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 31 August 2016

We were so pleasantly surprised at this place. We booked it online and did not know how nice it was. Beautiful hotel, really nice rooms with large balconies, and right next to the Metro. Since Lausanne is on a steep hill, using the metro is really necessary. The hotel gives you a free pass to use for the duration of... More 

Helpful?
Thank RobBN
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Rob, I hope my message finds you well. Thank you very much for your great comment and hope to see you back here shortly ! Kind regards Nicolas More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2016

I travelled with my wife to this hotel for a night only, as we were in a business trip. It's a lovely hotel, and an excellent location. The staff was nice and I wish we could stay more time to enjoy all the enviroment .

Helpful?
1 Thank Miguel S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Carlton Lausanne Boutique Hotel

Address: avenue de Cour 4, Lausanne 1007, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: €122 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Lausanne Boutique Hotel 4*
Number of rooms: 47
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Also Known As:
Nash Carlton Hotel Lausanne
Nash Carlton Lausanne
Hotel Nash Carlton
Hotel Style:
#14 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Lausanne Boutique Hotel staff and other travellers.
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Questions? Get answers from Carlton Lausanne Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing east are lovely in the afternoon on the balcony. Very pretty.”
 of 5 bubbles RobBN, 31 Aug 2016 | Read review
“Higher floors better views.”
 of 5 bubbles miguels908, 24 Aug 2016 | Read review
“Ask for room not oriented to metro station if you have light sleep”
 of 5 bubbles MilanMilanec, 7 Aug 2016 | Read review
“Take an Executive Room for a slightly larger room than the Classic.”
 of 5 bubbles williamp80, 31 Jul 2016 | Read review
“We were on the second floor, and I bet the views are even better up higher!”
 of 5 bubbles lindsberg, 21 Jul 2016 | Read review
5 of 5
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