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Beau-Rivage Palace
Chemin de Beau-Rivage 21, Lausanne 1006 Switzerland
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Room & Suite (508)
Dining (208)
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Avg. €463 /night, 10/14 - 10/15
€601
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€529
per night
€456
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4.5
#2 of 44 hotels in LausanneLocation
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Located in 10 acres of private gardens on the banks of Lake Geneva, only 40 minutes from Geneva Airport, the elegant Belle Epoque buildings of the Beau-Rivage Palace, a Leading Hotel of The World, command breathtaking views across the lake and Alps. The 168 guest rooms and suites are richly appointed and offer the utmost in elegance and comfort. Luxury 8 Executive suites were created to be different and unique in style. The restaurants provide guests ample cuisine from which to choose. From the 2 Michelin star restaurant “Anne-Sophie Pic au Beau-Rivage Palace” to the “Cafe Beau-Rivage”, the Italian restaurant “L’Accademia” and the refined sushi restaurant “Miyako Lausanne”. The Cinq Mondes Spa offers pure relaxation on over 1,500 square meters; discover the beauty rituals from the world over. The Beau-Rivage Palace provides impeccable service including also a special kids program to make your stay truly unforgettable.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Tennis court
Babysitting
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Arabic, German and 1 more
Location
Chemin de Beau-Rivage 21, Lausanne 1006 Switzerland
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
41 Restaurants
within 0.5 kilometers
Reviews
4.5
2,007 reviews
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Reviews summary
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The Beau-Rivage Palace has garnered accolades for its beautifully redecorated and spacious rooms, which not only offer comfort and luxury but also boast breathtaking lake views, as noted by many guests. The hotel's commitment to exceptional service is evident, with staff members frequently praised for their friendliness and professionalism, ensuring a pampered experience. Its prime location is perfect for lakeside strolls and cultural excursions, like visiting the nearby Olympic museum.
Although some guests consider the hotel pricey with additional unexpected charges, the overall cleanliness and luxurious amenities, including a spa, contribute to its high-standing reputation. However, the lobby lounge's ambiance has received mixed reviews regarding its coziness.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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Detailed Reviews
Sublime stay during August at this lovely Swiss hotel on the shores of Lake Geneva. Clean, comfortable rooms, more pillows and towels than two people could possibly need contribute to the feeling of luxury and well being. Cafe Beau Rivage has an excellent and varied menu and should have a Michelin star.
The only downside, in my opinion, was breakfast. Prior to Covid 19 it was mainly buffet with a served egg menu. Now some of the fruit is still help yourself and although some of it was laid out cling filmed, a lot of it wasn’t. The bread basket prior to Covid was placed on individual tables but now, totally inexplicably, is laid out buffet style. Surely a danger? This should be rethought and rearranged.
The only downside, in my opinion, was breakfast. Prior to Covid 19 it was mainly buffet with a served egg menu. Now some of the fruit is still help yourself and although some of it was laid out cling filmed, a lot of it wasn’t. The bread basket prior to Covid was placed on individual tables but now, totally inexplicably, is laid out buffet style. Surely a danger? This should be rethought and rearranged.
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Date of stay: August 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nothing will ever match the emotional intensity I felt of being surrounded by my favourite restaurant staff at the Cafe Beau Rivage last summer and discovering that the magical ingredients of efficient charm and fabulous cooking was intact untrammelled by the events of 2020. Nevertheless my experience this year was, unbelieveably, better.
From the moment of my check in by the delightfull young lady to the the gracious young man who provided water as I began my onward journey and everyone in between I was once again taken by the Beau Rivage Embrace. Politeness and respect are etched in to the teams DNA.
This time I used the spa for treatments. The environment is state of art offering quiet tranquilty before you even start your journey,
Beau Rivage have wisely invested heavily in the Spa to ensure it is a discrete special experience. There is no point in having a wonderful therapist if you are listeniing to the sound of traffic or other extranenous noise all of which is absent at BR Lausanne.
I returned after the re fit of what I call the main building and the reception area looks as glorious as ever. My room in the main builiding had that seemless style of the BR so as a returning guest you immediately feel at home. That said the electronics are even more advanced than ever and most importantly are easy to use. Star Trek comes to Lausanne. I must also compliment the service staff who ALWAYS serviced the room as quickly and timely as possible.
Breakfast remains buffet style, not my favourite technique, but thanks to the staff it does work and the quailty of the food offering is high.
However I must reserve my final comments for the Cafe Beau Rivage. The food was once again exquisite, the wine selections first class and this is the best restaruant team bar none who combine flare, style and effiicency in equal measure BUT also come across as real and sincere people taking pleasure in yours.
Thank you to everyone for a wonderful four days.
From the moment of my check in by the delightfull young lady to the the gracious young man who provided water as I began my onward journey and everyone in between I was once again taken by the Beau Rivage Embrace. Politeness and respect are etched in to the teams DNA.
This time I used the spa for treatments. The environment is state of art offering quiet tranquilty before you even start your journey,
Beau Rivage have wisely invested heavily in the Spa to ensure it is a discrete special experience. There is no point in having a wonderful therapist if you are listeniing to the sound of traffic or other extranenous noise all of which is absent at BR Lausanne.
I returned after the re fit of what I call the main building and the reception area looks as glorious as ever. My room in the main builiding had that seemless style of the BR so as a returning guest you immediately feel at home. That said the electronics are even more advanced than ever and most importantly are easy to use. Star Trek comes to Lausanne. I must also compliment the service staff who ALWAYS serviced the room as quickly and timely as possible.
Breakfast remains buffet style, not my favourite technique, but thanks to the staff it does work and the quailty of the food offering is high.
However I must reserve my final comments for the Cafe Beau Rivage. The food was once again exquisite, the wine selections first class and this is the best restaruant team bar none who combine flare, style and effiicency in equal measure BUT also come across as real and sincere people taking pleasure in yours.
Thank you to everyone for a wonderful four days.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Beau Rivage Palace could rest on it's laurels and probably still do well given it's location and surrounding area. But, it truly is a special experience. All staff are courteous and quite helpful. Our room was beautiful and had many modern touches. Everything in the room could be controlled electronically and you can tell extra effort was made to anticipate the needs of the modern traveler. The spa is beautiful and guests can take advantage of the pool, sauna and ice room to relax and unwind. We dined in their two star Michelin rated restaurant that had excellent service. The breakfast buffet is massive, you can order your eggs cooked to your liking and they have an adorable kids buffet table with their own special plates and popcorn for breakfast. Overall a great experience and definitely the spot I will choose when returning to Lausanne.
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Date of stay: November 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Grand Hotel of great history, that I used to visit years ago , seems to be sleeping on the glorious of the past! Bad service and mismanagement unfortunately encountered on many parts of the hotel. Here only two of them lived a day ago:
Several seats were available at the garden terrace facing the lobby. 3 friendly people sitting there invited me to their table and to take one of the armchairs next to them, which I did .
Comes the waitress asking if I was with these 3 people, which of course I denied being alone. Here upon the waitress argued that then she could not serve me as the management requests only one bill per table , even if like here there obviously were seats for minimum 6 personnes and we were 3 + 1. At this moment the 3 friendly persons argued not accepting that position of the waitress and that , if necessary, they then would invite me, in order to allow that tricky manager to print only one bill!
But by courtesy I refused this solution and the waitress disappeared.... She came back a few minutes later saying that she had a table for me on the upper terrace named Les Arcades. Normally I should not have accepted this “delocalisation”, but it was a sunny day and I was, still, of good humor. Once installed under “Les Arcades” nobody cared for me. When finally , after at least 15 minutes, I could order (a croque-monsieur and a drink), it took over 45 minutes to get that snack! And top of the top: that croque-monsieur must have been forgotten somewhere in the kitchen, and was served quasi cold ! Which means “uneatable”. I got a card of the manager in charge (Jordan Rat-Cacciapaglia), but he never showed up .
The whole place is definitely no more what it once was and far away from a 5 star establishment .
Several seats were available at the garden terrace facing the lobby. 3 friendly people sitting there invited me to their table and to take one of the armchairs next to them, which I did .
Comes the waitress asking if I was with these 3 people, which of course I denied being alone. Here upon the waitress argued that then she could not serve me as the management requests only one bill per table , even if like here there obviously were seats for minimum 6 personnes and we were 3 + 1. At this moment the 3 friendly persons argued not accepting that position of the waitress and that , if necessary, they then would invite me, in order to allow that tricky manager to print only one bill!
But by courtesy I refused this solution and the waitress disappeared.... She came back a few minutes later saying that she had a table for me on the upper terrace named Les Arcades. Normally I should not have accepted this “delocalisation”, but it was a sunny day and I was, still, of good humor. Once installed under “Les Arcades” nobody cared for me. When finally , after at least 15 minutes, I could order (a croque-monsieur and a drink), it took over 45 minutes to get that snack! And top of the top: that croque-monsieur must have been forgotten somewhere in the kitchen, and was served quasi cold ! Which means “uneatable”. I got a card of the manager in charge (Jordan Rat-Cacciapaglia), but he never showed up .
The whole place is definitely no more what it once was and far away from a 5 star establishment .
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Château d, Food & Beverage Director at Beau-Rivage Palace
Responded 18 Mar 2020
Dear Mr. Charles Louis C, Thank your for taking the time to tell us about your experience at the Lobby Lounge. I regret that it did not fully fulfill your expectations and understand your disappointment regarding our service and follow up. Please be assured that your constructive feedback is already being considered for our future organization and that we will think about a solution regarding the number of bills per table, in order to avoid this type of situation to happen again. I remain at your entire disposal if you would like to contact me directly at: f.stefanin@brp.ch. We hope to welcoming you back in the near future to the Beau Rivage Palace. Best regards, Frédéric Stefanini Food & Beverage Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In April 2019 we celebrated my son’s 1st birthday at this luxury hotel. We chose Beau Rivage because it’s the one place we frequently visited in the 1st year of my son’s life and we felt it symbolised a lot of the fun memories we’d had when we became a family of four. The frequent visits were to the spa where my other child took private swimming lessons each Saturday. So on the happy occassion of the birthday we booked a table for 6 (incl 2 children) for the afternoon tea menue. I had also specially ordered for a theme cake fir which I had exchanged several e-mails with the hotel staff. While the hotel itself is beautiful decor wise with an amazing view over lake Geneva, on this occassion I didn’t feel that the service matched the high-end ambience of the hotel. The staff was friendly but extremely stressed it seemed, causing a lot of delay to our order snd to top it off- the staff never served us or reminded us to avail of the desserts which were part of the menue. We literally left the place without having a third of the meal we had paid for.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
To return to the Beau Rivage after an absence of two years and experience the same perfect blend of efficient service, exquisite food offerings in elegant surroundings warms the heart.
Indeed the food offerings had moved up a notch and were that much more powerful and exciting.
What makes the Beau Rivage special though is a simple human trait. It is the provision of hospitality with the perfect blend of charm, sophistication and good manners and whether it is the increasing use of technology or health care protocols that essence of the place is never distilled or reduced or diverted as a result of current circumstances whatever they maybe.
As I grow older I value the experience more than ever and I feel sure that when I return those qualities which are written into the DNA of the staff will be once again be on display and I will have the chance to bask in it once more.
Indeed the food offerings had moved up a notch and were that much more powerful and exciting.
What makes the Beau Rivage special though is a simple human trait. It is the provision of hospitality with the perfect blend of charm, sophistication and good manners and whether it is the increasing use of technology or health care protocols that essence of the place is never distilled or reduced or diverted as a result of current circumstances whatever they maybe.
As I grow older I value the experience more than ever and I feel sure that when I return those qualities which are written into the DNA of the staff will be once again be on display and I will have the chance to bask in it once more.
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Date of stay: July 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
How could you not give this hotel the very to rating? We stayed in a large junior suite with lake view and the weather was beautiful. This historic hotel must have been fully renovated not too many years ago. All the public areas are sublime and grand. A grand hotel in the truest sense of the word. The breakfast room is huge and the buffet perfectly set up and presented. We ate at three restaurants in the hotel during our stay (see my other reviews) and although service was impeccable at the Michelin starred restaurant, it was inadequate at the other two places. Still no reason to rate the hotel with anything less that with 5 points. It must be said that due to its pricing, the hotel caters first and foremost to an elitist crowd of which I am happy to say we are not part of. We ususally enjoy the grand hotels of this world that are more informal and relaxed, but we indulged ourselves into the priviledged and extraordinary world of the Beau-Rivage Lausanne for a short moment of our lives and are not likely to return again to this wonderful place.
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Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We've traveled all over the world, and been lucky enough to stay at great places. Quite simply, this place beats them all.
The cleanliness, elegance of the hotel which was perfectly maintained/updated, location on the lake, great staff, fantastic breakfast selections, spa, pool - it was all perfect. I simply cannot find any deficiency.
My wife and I want to return from the US simply to stay at this hotel for 1 week.
Free metro tickets during the course of your stay.
Disposable swim attire at spa of you didn't pack your bathing suit.
Very educated, helpful concierges. Great front desk. Sweet spa staff.
All posted charges include VAT, so easy bill at checkout.
Hotel owns 2 sister properties down the street and a few other restaurants (including 1 downtown), so can charge them to room as well.
Impeccably maintained, well trained, HAPPY staff, beautiful property, idyllic setting on the lake.
Check out Olympic museum next door - worth it, very well done. Free admission if you have swiss travel pass.
The cleanliness, elegance of the hotel which was perfectly maintained/updated, location on the lake, great staff, fantastic breakfast selections, spa, pool - it was all perfect. I simply cannot find any deficiency.
My wife and I want to return from the US simply to stay at this hotel for 1 week.
Free metro tickets during the course of your stay.
Disposable swim attire at spa of you didn't pack your bathing suit.
Very educated, helpful concierges. Great front desk. Sweet spa staff.
All posted charges include VAT, so easy bill at checkout.
Hotel owns 2 sister properties down the street and a few other restaurants (including 1 downtown), so can charge them to room as well.
Impeccably maintained, well trained, HAPPY staff, beautiful property, idyllic setting on the lake.
Check out Olympic museum next door - worth it, very well done. Free admission if you have swiss travel pass.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a memorable stay in a lovely hotel.
The quality of the decor matches the well executed blend of old and new in the two parts of the hotel. And our bedroom was lovely, restful and well equipped (though the shower unit was old, tired and in need of upgrading).
The spa at first sight looks wonderful as do changing rooms and surrounding areas. But, they are not well looked after. For example, the men's steam room is suffers from two big flaws - the upper level is not hot and the lower level is not even warm. And, the few staff were absent and therefore were not available to help guests around the outdoor pool area snd in the ladies' changing rooms and surrounding areas the floors had been allowed to remain wet and slippery, and this led to an unfortunate accident.
Our party also suffered from what felt like a certain arrogance on the part of front desk staff who thought it was alright to impose an additional charge in circumstances where a reasonable person would have thought the charge should simply have been waived, not least as it was relatively trivial when compared with the substantial overall bill incurred by our party. This has led to a lose-lose outcome. The guest feels unfairly wronged and the hotel favours gouging over class and fairness.
So, there is plenty of scope for improvement whether in relation to maintenance, service or basic customer relations.
The quality of the decor matches the well executed blend of old and new in the two parts of the hotel. And our bedroom was lovely, restful and well equipped (though the shower unit was old, tired and in need of upgrading).
The spa at first sight looks wonderful as do changing rooms and surrounding areas. But, they are not well looked after. For example, the men's steam room is suffers from two big flaws - the upper level is not hot and the lower level is not even warm. And, the few staff were absent and therefore were not available to help guests around the outdoor pool area snd in the ladies' changing rooms and surrounding areas the floors had been allowed to remain wet and slippery, and this led to an unfortunate accident.
Our party also suffered from what felt like a certain arrogance on the part of front desk staff who thought it was alright to impose an additional charge in circumstances where a reasonable person would have thought the charge should simply have been waived, not least as it was relatively trivial when compared with the substantial overall bill incurred by our party. This has led to a lose-lose outcome. The guest feels unfairly wronged and the hotel favours gouging over class and fairness.
So, there is plenty of scope for improvement whether in relation to maintenance, service or basic customer relations.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandoz Foundation Hotels, General Manager at Beau-Rivage Palace
Responded 5 Oct 2022
Thank you so much for taking the time to share your comments regarding your last experience in our hotel. . I was delighted to read that you enjoyed the property but I really would like to apologize for the inconvenience you mention in your comments. We truly do hope to have the pleasure to welcoming you back and show you that your experience didn’t reflect the standard of service our staff is aiming for. With my warmest regards, Nathalie Seiler-Hayez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve been coming to the hotel for 45 years (!!!) and while many hotels have fallen in terms of service, the Beau Rivage stands out for still maintaining its old world service! From arrival to departure, every care is provided. The rooms of the lake are calming, the concierge, Alllan, can make everything possible with no challenge too big. This has been a home away from home for me when I come to Switzerland, and it remains so. The rooms are smalls but very well done, with lovely bathrooms. The only thing missing is they stopped putting a piece of Swiss chocolate on your pillow during turndown service. A wonderful location on the lake that is the most special party of Lausanne, and 3 minutes from the city center either by taxi or the tram which is a 2 minute walk away (and super clean).
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir,
Many thanks for your request, could you send us your email adress so that i will send it to our reservation department who will answered to you?
Best Regards,
Pascal Lorquin
Dear Guest,
Sorry for the delay, yes we have air condition in rooms.
Hope to welcome you,
Sincerely yours,
Pascal Lorquin
Dear Rania,
Some bedrooms offer a balcony where smoking is allowed, otherwise smoking is forbidden in the bedrooms.
You can smoke in the garden and outside but not in the hotel premises.
We remain available if you have further questions.
Best regards,
Bérengère Vidal
Dear Rania,
Smoking isn't allowed within the establishment itself. Nevertheless our clients have the possibility to smoke outside on their private balcony or on the terrasses of our different catering points (restaurants, lobby lounge, bar ...).
Dear Susan N,
We thank you for choosing our property for your forthcoming stay in Lausanne.
I would recommend to stay an average of 4 nights in Lausanne to sightsee around Lausanne area (Château de Chillon, our SPA facilities, Lavaux, etc) and also towards the French side by taking the boat (Evian Les Bains, Yvoire, etc).
We look forward to welcoming you soon.
Best Regards,
Bérengère Vidal
GM PA
…
PRICE RANGE
€461 - €602 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beau rivage palace lausanne
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
168
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Beau-Rivage Palace
Which popular attractions are close to Beau-Rivage Palace?
Nearby attractions include The Olympic Museum Lausanne (Musee Olympique) (0.3 km), Parc Olympique (0.3 km), and Photo Elysée (0.3 km).
What are some of the property amenities at Beau-Rivage Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Beau-Rivage Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beau-Rivage Palace?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Beau-Rivage Palace?
Conveniently located restaurants include Pic Au Beau-rivage Palace, La Brasserie du Royal, and Croix d'ouchy.
Are there opportunities to exercise at Beau-Rivage Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Beau-Rivage Palace have airport transportation?
Yes, Beau-Rivage Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Beau-Rivage Palace located near the city centre?
Yes, it is 0.9 km away from the centre of Lausanne.
Are any cleaning services offered at Beau-Rivage Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Beau-Rivage Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.