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Hotel Alpha-Palmiers by Fassbind

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Hotel Alpha-Palmiers by Fassbind
Hotel Alpha-Palmiers by Fassbind
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630 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Reviewed 4 weeks ago via mobile

Great stay as usual, very business oriented hotel, professional staff, great location close from the train and tram stations where you can at the downtown in no time, I highly recommend the hotel especially for business travelers.

Thank Maged E
citylausanne, Responsable réception at Hotel Alpha-Palmiers by Fassbind, responded to this review

Dear Maged E, Thank you for this very lovely comment ! We hope to see you soon.

Melbourne, Australia
Reviewed 30 December 2016

Second time I've stayed here.. this time one night with tour group. Love this hotel due to its convenience to the train (but 3 min steep uphill walk to the hotel), plenty of eateries close by, and only 4 train stops to Ouchy on the waterfront.. lots of cafes/restaurants. Rooms are spacious and clean, kettle with coffee/tea, great shower over...

Thank sjd254
ByFassbindTeam, Reception at Hotel Alpha-Palmiers by Fassbind, responded to this review

We thank you for your message. And we look forward to welcoming you in our hotel next time! P.S. and I hope you will have the time to use and relax in the sauna the next time :) Aigerim Front Desk

Antwerp, Belgium
Reviewed 28 December 2016 via mobile

I spent here three nights and while the location was good (in the center, very close to the train station), I has generally poor experience with this place. My room had absolutely no view and the window was looking towards the hotel's walls. The room itself was nothing special. Everything seemed old, the visible parts of the room were clean,...

1Thank Maksim B
citylausanne, Front desk at Hotel Alpha-Palmiers by Fassbind, responded to this review

Dear Maksim B, Many thanks for your comment. We have a few rooms looking toward a wall (located at 8m distance). You are right that the view from there is not the best. But those rooms have the great advantage to be very quite and sold at a lower rate. You are right, that we should make that clear at...

Winterthur, Switzerland
Reviewed 27 December 2016 via mobile

We stayed one night with our family in this hotel. It was very quiet and the rooms are sleek, modern and very spacious. Very nice to have amenities such as an iron and kettle in the room. If you are coming by train this is very close to the train station. A nice plus was the movie theater accross the...

Thank sgec1105
citylausanne, ByFassbindTeam, Reception de Hotel Alpha-Palmiers, at Hotel Alpha-Palmiers by Fassbind, responded to this review

We thank you for your nice comment. We look forward to having you with us soon. Alexander Front desk

Reviewed 12 December 2016

I stay for 2 nights in this Hotel. booked was a double room with balcony. first: no balcony, no upgrade, second the romms are 2 or 3 stars, never 4 stars. carpet was dirty (stain), Bed like a bed from IKEA, without breakfast for CHF 238.- per night!! i had booked the romm 3 month bevor, other guests pays 100...

1Thank madvirus
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers by Fassbind, responded to this review

Dear Madam,Sir, Thank you for taking time to write a review. There is a misunderstanding. As it is stated in our website, our rates are constantly evolving according to the market. If the demand is low are rate may become very attractive. In high season our rates are much higher, this warranties that rooms are available until the very last...

Zug, Switzerland
Reviewed 5 December 2016

The Alpha Palmiers is basically our only contract hotel in Lausanne so if I have to stay over night on a business trip, this is my only option. And there's nothing serious to complain about. As a matter of fact it is a very good city/business hotel. However, after I had been staying there approx 20 times and had to...

Thank Frank B
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers by Fassbind, responded to this review

Dear Frank B, Thank you for this comment. If you book your room directly with our website, we will keep all of your informations in our system. With some agency online (probably with the one you booked) when we receive the reservation it create a new folder. Very sorry about it. Hope to see you soon.

Reviewed 5 November 2016 via mobile

Good hotel located on a convenient location close to the railway station. Friendly staff. They have comfortable furnished, clean & spacious rooms, free WiFi. Definitely recommended for a stay in Lausanne.

Thank Wouter J
ByFassbind, Réception at Hotel Alpha-Palmiers by Fassbind, responded to this review

Thank you for your cool review! Aigerim Front desk

Reviewed 25 October 2016

I was very satisfied with the hotel, room, amenities. I stayed there for 5 nights. Room very spacious with big table suitable for working. Iron board and iron available - very welcomed. Kettle available so you can prepare hot tea / coffee anytime. Staff very nice and pleasant. Hotel offers fitness and sauna which is perfect for relaxing! However this...

1Thank MilanMilanec
citylausanne, Front desk at Hotel Alpha-Palmiers by Fassbind, responded to this review

Dear Madam,Sir, Thank you very much for all of your very nice reviews! Concerning the wi-fi, we have made an update with the internet since you came and we have changed every wi-fi boxes to have a stronger connection. See you soon. Camille Noirjean

Los Angeles, California
Reviewed 22 October 2016

We stayed here one night on our trip around the lake. The rooms were very spacious, very clean and overall a nice location. It can get a bit noisy late at night with several night clubs around the area but we just closed our windows and we were fine. I would use this hotel again if I were in the...

Thank clgarb111
citylausanne, Réception at Hotel Alpha-Palmiers by Fassbind, responded to this review

Thank you very much :) You are right "street side rooms" may be noisy at night, this is why we offer for only CHF 10.- supplement an upgrade in the Garden side which are firstly very calm. Next time book a superior room to sleep quietly with open windows. We hope see you again in lausanne ! Best regards, Sarah

Brisbane, Australia
Reviewed 13 October 2016 via mobile

We stayed here for one night. The rooms were huge and the bathroom was lovely. The bed and pillows were very uncomfy. The bar downstairs was very unorganized - staff were slow making drinks and bringing them to the table. The location of the hotel is great. Very Central and close to some great restaurants and shops. NOTE: there is...

Thank dietebrooke
citylausanne, Réception at Hotel Alpha-Palmiers by Fassbind, responded to this review

Thank you for you review ! We are really sorry for the unorganized restaurant and we will make sure it never happen again. Best regards, Sarah

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern Hotel with interior gardens, restaurant serving regional cuisine; set in the center of the city with views of the lake. ... more   less 

Additional Information about Hotel Alpha-Palmiers by Fassbind

Address: rue du Petit-Chene 34, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: €130 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alpha-Palmiers by Fassbind 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hotel Alpha Palmiers
Alpha Palmiers Hotel Lausanne
Hotel Style:
#13 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpha-Palmiers by Fassbind staff and other travellers.
4 questions
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Norfolk, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Hotel Alpha-Palmiers by Fassbind staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms inside are quieter”
 of 5 bubbles madvirus, 12 Dec 2016 | Read review
“Ask for room with good wifi coverage if really needed!”
 of 5 bubbles MilanMilanec, 25 Oct 2016 | Read review
“Take the rooms facing the inside patio, they are quieter.”
 of 5 bubbles GDSK, 10 Oct 2016 | Read review
“If you want quite morning - ask for garden view room”
 of 5 bubbles Gabsini, 2 Oct 2016 | Read review
“Rooms facing the couryard are absolutely quiet”
 of 5 bubbles Petra0407, 26 Aug 2016 | Read review
5 of 5