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Oberdorfstrasse 134 3920 Zermatt, Zermatt 3920 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (735)
Room & Suite (238)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 108 hotels in Zermatt
2021 Travellers' Choice Best of the Best
We are a little unique hotel in Zermatt with a wonderful view to the Matterhorn. The artist Heinz Julen our brother made a fantastic boutique hotel for us. We love to make you happy.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Books, DVDs, music for children
Children's television networks
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Board games / puzzles
Video game console
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Neck massage
Open-air bath
Steam room
Waxing services
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Dining area
Interconnected rooms available
Private balcony
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Electric kettle
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, German
916Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
Philippa wrote a review 2 Sep
1 contribution
The coeur des Alpes Hotel is simply the ideal hotel. No matter if you come as a family with kids, as a couple or with friends. I’ve done it all and it was always a fantastic experience. My latest trip was a surprise weekend getaway with my boyfriend. The owners are so loving and welcoming and immediately make you feel like you’ve arrived home. The staff is always extremely helpful and unbelievably friendly. All in all it has everything you need in the alpine surrounding.
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Date of stay: August 2021Trip type: Travelled as a couple
Philippe C wrote a review Aug 2021
Zurich, Switzerland21 contributions3 helpful votes
Hotel with special inside architecture. Suite very original, with private bathtub and sauna. Very nice to have breakfast on the terrace with view on the Matterhorn. The owners (a couple) were here to take care of the guests and one feels the difference with a lot a small details (e.g. the self-baked muffins in the rooms). Breakfast buffet rich and good. Personnel very friendly. We regretted that they have no restaurant.
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Date of stay: August 2021
Room Tip: Suites are more expensive, but worth the price difference with regular rooms
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Response from Leni Müller, Inhaber at Coeur des Alpes
Responded 3 weeks ago
Dear Philippe we are so happy to read your kind words and so delighted that you`ve enjoyed your stay at our Hotel. We hope we can welcome you soon again at the Coeur des Alpes :) Leni, Thomas + Coeur Team
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Peter V wrote a review Aug 2021
Bruges, Belgium3 contributions
Very friendly and refined hotel service, perfect in every way.... timeless beauty in style... delicious breakfast and cake.... wellness adventurous, jacuzzi with matterhorn view.... we experienced the riverside appartment, luxurious and cosy...
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Date of stay: August 2021Trip type: Travelled with family
Response from Leni Müller, Inhaber at Coeur des Alpes
Responded 3 weeks ago
Dear Peter, thank you so much for your very kind words! We are so happy you`ve enjoyed your stay at our Hotel and we are looking forward to welcoming you again here with us in Zermatt :) Leni, Thomas + Coeur Team
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chiqui-7 wrote a review Apr 2021
Lucerne, Switzerland131 contributions80 helpful votes
I stayed here with my family in April to have a different view from my window after feeling constricted with the restrictions due to the pandemic. It was the perfect solution for a positive outlook. I love that the hotel is in a charming chalet but fully modern with a classy architectural design giving it a special flair. We stayed in a suite with magnificent views to the town and the alps. The room was spacious, very well appointed and designed. It was stylish but friendly. The breakfast was absolutely wonderful with a lovely buffet full of fresh and high quality products including: Fresh berries and fruit, cheese, yogurt, bakery, fresh orange juice, pancakes etc.. they also prepare for you fresh eggs and omelets in every variety and bring it to your table. Also the coffee and tea is individually prepared and served to the table. Our children loved the pancake maker. The reception area is well kept with very friendly staff. Our stay was welcomed with good hospitality. The indoor pool and spa was great and we enjoyed the outside jacuzzi which looks to the alps. This was especially relaxing. I can highly recommend this hotel and we would definitely return next time we are in Zermatt.
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Date of stay: April 2021
Room Tip: The suites and lofts are modern and spacious, rooms with a view are fully worth it.
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Loves to Eat wrote a review Mar 2021
10 contributions1 helpful vote
Many things stand out about this place: - the decor and the architecture of the hotel, which successfully manages to combine style and warmth. - the excellent service. From the staff to the owners, everyone was very friendly and eager to make your stay a pleasant one. The owners are very hands on, and so welcoming. - great breakfast options. The food was always fresh and varied. We look forward to going back, as soon as we can.
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Date of stay: December 2020
coeur des alpes zermatt, coeur des alpes hotel zermatt
SwitzerlandSwiss AlpsCanton of ValaisZermatt
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Frequently Asked Questions about Coeur des Alpes
Which popular attractions are close to Coeur des Alpes?
Nearby attractions include Alpine Ski School (0.4 km), Matterhorn Glacier Paradise (0.2 km), and Matterhorn Museum - Zermatlantis (0.5 km).
What are some of the property amenities at Coeur des Alpes?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Coeur des Alpes?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Coeur des Alpes?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
What are some restaurants close to Coeur des Alpes?
Conveniently located restaurants include Sparky's Bar & Restaurant, Brasserie Uno, and Chez Max Julen.
Are there opportunities to exercise at Coeur des Alpes?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Coeur des Alpes located near the city centre?
Yes, it is 1.0 km away from the centre of Zermatt.
Are any cleaning services offered at Coeur des Alpes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Coeur des Alpes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Coeur des Alpes?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Coeur des Alpes?
Many travellers enjoy visiting Kapelle Blatten "Maria Rosenkranzkönigin" (1.1 km), Beresina-Haus (0.8 km), and Bergführerdenkmal (0.5 km).