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Chalet Hotel Schoenegg

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#12 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Chalet Hotel Schoenegg
Chalet Hotel Schoenegg
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471 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Washington DC, District of Columbia
Reviewed 6 days ago NEW

Booked based off the excellent reviews on TripAdvisor and was not disappointed. The Chalet Hotel Schoenegg hits all the marks: well-maintained rooms, top service, and value (even during the peak season). My room was clean and very well kept (with great English channel service on the satellite). Was even more impressed with the desk service, which was incredibly helpful, making...

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Thank Mir M
Melbourne
Reviewed 1 week ago

My husband and I stayed at Chalet Schoenegg a few months ago. There are cheaper hotels in Zermatt but we were sold on the views from this one, and wanted a bit of luxury - so we picked here and upgraded to a room with a mountain view. Firstly everything from the pick up at the station and the drive...

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Thank Annalies
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Annalies, Thank you so much for your kind review, we appreciate it very much. Thank you for your compliments regarding our staff as well as the food! Our staff always tries to fulfill every guests wishes, so does our great chef. The view is one of a kind indeed! Situated on the „Schönegg plateau“ the hotel offers an amazing...

Reviewed 3 weeks ago via mobile

My wife and I stayed at Schoenegg during our first trip to Zermatt. We upgraded to a room with a view - which I would highly recommend. Likely one of the best views in all of the town. The staff was very helpful, and all spoke English. The food and drinks at the hotel are good compared to a lot...

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Thank Ethan B
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Ethan B, First of all, thank you very much for choosing the Chalet Hotel Schönegg for your stay in Zermatt. We are happy to hear that you liked the view from your room. Overlooking Zermatt and the Matterhorn, it is breathtaking. Our staff is multilingual indeed – from French to English, from Spanish to Potuguese, from German to Swis...

Reviewed 4 weeks ago via mobile

Spent a week at the Hotel Chalet Schonegg in February. Staff is very friendly and helpful. Waitstaff is attentive and efficient. Room was comfortable. Was on half board and enjoyed all the meals. Breakfast offers an extensive buffet with fresh fruit and juice, fresh baked bread and pastries, meats, cheeses, eggs, bacon, cereal, etc. Dinner is a set menu but...

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Thank Lee S
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Lee S, Thank you very much for taking the time to write a review, we appreciate your lovely words and all the compliments. It means a lot to us to hear that you felt at home a tour place. We are happy to hear that you enjoyed breakfast and dinner. It is very important for us to always use...

Nottingham, United Kingdom
Reviewed 4 weeks ago

This truly is a family run hotel Anna and Sebastian , brother and sister, are the most charming hosts of this glorious Swiss hotel. The dining room is the pinnacle of its appeal for those who have not seen the night manager! The views of the ever changing Matterhorn are stunning. A new addition this year is the equally stunning...

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Thank Stum17
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Stum17, We thank you very much for your wonderful words. We are happy to hear that you had a good time with us in Zermatt! Thank you for mentioning our restaurant and the new infinity terracce. It ist he perfect spot for a après ski drink or to watch the sundown. We appreciate your nice words concerning the staff!...

Rio de Janeiro, RJ
Reviewed 4 weeks ago

Service was great, amazing breakfast and excellent cost/benefit. Beautiful view of the Matterhorn from our room and also the restaurant. Well equiped spa, with sauna and jacuzzi. I would strongly recommend this Hotel.

Review collected in partnership with this hotel
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Thank Mauricio J
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear Mauricio J, Thank you for your kind review. We are happy to hear that you enjoyed your stay with us! Thank you for mentioning the breakfast and dinner. It is very important for us to always use fresh and regional products. We fell honoured that you would recommend the Chalet Hotel Schönegg and hope to welcome you and your...

Newbury, United Kingdom
Reviewed 14 March 2017

Chalet Hotel Schoenegg sits high above the Sunnega lift with a secret tunnel to take you there in a matter of a few minutes. Everything about the hotel is what you would expect from a Boutique hotel, especially the uninterrupted view of Zermatt and the Matterhorn from the Infinity Terrace.

Review collected in partnership with this hotel
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Thank sue_newbury
Schonegg, Inhaber at Chalet Hotel Schoenegg, responded to this review

Dear sue_newbury, Thank you very much taking the time to write a review, we appreciate your nice words. Indeed, thanks to our private tunnel and elevator, we are situated in a quiet are, on the roofs of Zermatt with a breathtaking view – i fit is from the rooms with view, the restaurant or our new infinity terracce. Nevertheless, the...

Lansing, Michigan
Reviewed 9 March 2017

We just stayed one night in Zermatt as we were passing through the Swiss Alps on our way to France. Pros: - Excellent view of the city and mountain. - Highly attentive receptionist and staff. - Great amenities including a shuttle back to the train station in the morning. There is also a tunnel that goes down to the town...

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Thank dfer513
switzerland
Reviewed 8 March 2017

Nice and spacious room with a wonderful view, good food and excellent breakfast buffet, friendly, attentive welcoming, easy reachable town and ski resort, perfect in the afternoon with end of the slope nearby

Review collected in partnership with this hotel
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Thank rogerH4775UK
Manchester, United Kingdom
Reviewed 7 March 2017

My wife’s review … Shonegg Hotel Zermatt. Although very accurate my wife’s review was somewhat reserved in the quality of this hotel. In my humble opinion …………There are several wonders of the world… The Great Pyramid of Giza, Hanging Gardens of Babylon, Statue of Zeus and others. However, if I was going to nominate an addition, it would be The...

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Thank trevor236

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chalet Hotel Schoenegg Restaurant
Chalet Hotel Schoenegg Restaurant
Cuisines: Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Babysitting

Additional Information about Chalet Hotel Schoenegg

Address: Riedweg 35, Zermatt 3920, Switzerland (Formerly Grand Hotel Schoenegg)
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: €197 - €388 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chalet Hotel Schoenegg 4.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#8 Ski-In / Ski-Out Hotel in Zermatt
#9 Romantic Hotel in Zermatt
#10 Spa Hotel in Zermatt
#10 Luxury Hotel in Zermatt
#19 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Hotel Schoenegg staff and other travellers.
12 questions
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Questions? Get answers from Chalet Hotel Schoenegg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view, close proximity to lift”
jackg643, 13 Feb 2017 | Read review
“Pay extra for a room with a Matterhorn view.”
  • Sunset from bedroom balcony.
  • More duvet art!
  • Sunrise from bedroom balcony.
  • Duvet art!!
Silberhorn, 25 Oct 2016 | Read review
“Request a mountain view room”
  • a view from our room
GoGatorGirl, 23 Sep 2016 | Read review
“Choose a room with a balcony and view of the Matterhorn”
  • View from Balcony
Bdsqr, 14 Sep 2016 | Read review
“ask for the modern rooms with a view of the Matterhorn”
687waynew, 31 Aug 2016 | Read review
5 of 5