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Resort Hotel Alex

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#15 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Resort Hotel Alex
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504 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Athens, Greece
Reviewed 4 days ago NEW

We had a non refundable booking with stay 100% paid, 10 days before arrival we informed that we cannot come due to unexpected hospitalisation of our 16 years old son, and the reaction was : Dear Mrs. ..., We have received your below email and are sorry to hear that you have to cancel your booking due to a medical...

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Thank svouyouca
Chester, United Kingdom
Reviewed 6 days ago NEWvia mobile

Wonderful staff and service at this luxurious and very well run hotel. The restaurant is superb, as is the bar. We had a bedroom with a balcony overlooking the Matterhorn and to top it all, a real fire in our room with a daily delivery of logs.

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Thank phgreen2016
Haverford, Pennsylvania
Reviewed 1 week ago

Hands down, if you're looking for an authentic Swiss ski vacation look no further. This hotel was everything that we imagined and more. We are huge skiers, and wherever it is we stay. we want to feel "local". Not only did this hotel have a 5-star restaurant which I didn't even know about until we arrived famished from the States,...

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Thank 227jeannec
Reviewed 1 week ago

The hotel is very well managed. Service is excellent as well as the equipment of hotel. Hotel is situated right next to the train station, close to a skibus stop. A person can find there absolutely everything: perfect restaurant for dining, a bar with wide range of top wines and spirits, spa and pool. Compared to the rest of the...

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Thank Eva V
Reviewed 1 week ago via mobile

Very good hotel, great position close to the railway stations and ski cableway. Gret to have tennis court (free) and swimming pool open to kids. Good breakfast and restaurant with grill at very convenient price. People friendly and careful. A very good stay. Maybe the hotel style is a bit confused with too many mixing, but nothing really negative to...

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Thank 12,502,015
London, United Kingdom
Reviewed 2 weeks ago via mobile

As someone who was fortunate to be brought up skiing in the same place year after year (Chamonix), it was very important to me that our children should be offered the same luxury. N.B. Becoming familiar with a particular resort and thus really looking forward to your yearly skiing trip. We have skied in Zermatt a great deal and had...

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Thank DMorel84
Thessaloniki, Greece
Reviewed 2 weeks ago via mobile

This is a wonderful Hotel. Very quirky , warm and cosy with great rooms and lovely staff. The restaurant is exceptional , we enjoyed beautifully presented meals each night from an excellent chef, the service was first class. Warm and friendly, we would love to return. Great pool, gym, pool and spa. Great position in the village and for ski...

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Thank JANET995
Morpeth, United Kingdom
Reviewed 2 weeks ago

You are made so welcome and nothing is too much trouble for Christina and René; a superb hotel with a world class restaurant, a cosy bar, very friendly, helpful staff and great amenities to soothe a tired body after skiing. Our sixth visit and many more to come.

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Thank peteruk2015
Reviewed 3 weeks ago via mobile

Okay the carpets are a bit worn in some parts of the downstairs but that pales in to insignificance compared to the standard of service, the very helpful attitude of the staff and the generally relaxed friendly family ambience. Great dining room and varied menu Nice pool and spa facilities and conveniently located for the high street shops and the...

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Thank Nick W
Vevey, Switzerland
Reviewed 3 weeks ago

We picked this hotel for a short family (3 teenage children) skiing holiday and we were not at all disappointed. Friendly reception who handled all our enquiries; adjoining rooms well appointed with strong hot water and jacuzzi style bath tubs, Food on demi-pension arrangement excellent and they would cater at times for our kids wanting something a little different from...

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1Thank Nigiov

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Alex Grill
Alex Grill
Cuisines: European, Swiss
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Popular Valais Hotel in 5-story chalet built of stone & natural wood, with side courtyard & abstract-art mural on front. ... more   less 

Additional Information about Resort Hotel Alex

Address: Bodmenstrasse 12 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: €270 - €711 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Resort Hotel Alex 4.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Alex Hotel Zermatt
Hotel Style:
#13 Family Hotel in Zermatt
#13 Spa Hotel in Zermatt
#13 Luxury Hotel in Zermatt
#42 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Resort Hotel Alex staff and other travellers.
3 questions
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Questions? Get answers from Resort Hotel Alex staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were really warm, just make sure you have windows to open.”
 of 5 bubbles 227jeannec, 16 Mar 2017 | Read review
“Excellent junior suite in 6th room with fire place and private steam bath. Quiet with beautiful view to Zermatt from your private balcony.”
 of 5 bubbles evavP4004XC, 16 Mar 2017 | Read review
“Front of the hotel has best views”
 of 5 bubbles KJH999, 23 Feb 2017 | Read review
“Try for a room with a view of the Matterhorn 101 is one of my favourites”
 of 5 bubbles TonyRoberts, 23 Feb 2017 | Read review
“Rooms facing south may have a view of the Matterhorn”
 of 5 bubbles dav-john, 19 Feb 2017 | Read review
5 of 5