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    Resort Hotel Alex

    Bodmenstrasse 12 | 3920 Zermatt, Zermatt 3920, Switzerland
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    5/2/2018 6/2/2018
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    Traveller (399)
    Room & Suite (94)
    Dining (49)
    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “indoor tennis” (12 reviews)
    “squash court” (11 reviews)
    “wood carvings” (9 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (596)
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    1 - 5 of 342 reviews

    Reviewed 4 days ago

    I recently returned from a weeks break in Zermatt, we stayed at the Hotel Alex for the first time and we were very impressed. The rooms were spotless and the hotel facilities met our every need. The pool and spa are excellent although it would...More

    Thank drps6752
    Response from Anna Maria B, Inhaber at Resort Hotel AlexResponded 2 days ago

    Dear Sir, We thank you for your nice comment. Thank you for the Input of the use of the Jacuzzi. We will think this over. Anyway we are happy that you have enjoyed so much your Holiday with us. All the very best to you...More

    Reviewed 6 days ago

    The Hotel is close to the station and in the center of Zermatt. The rooms are very comfortable and quiet, a wonderful pool to enjoy after a full days skiing. The Bar and Restaurant are very nice as well. The food is excellent, a great...More

    Thank Adrian L
    Response from Anna Maria B, Inhaber at Resort Hotel AlexResponded 4 days ago

    Dear Adrian, We are very happy to hear that you have enjoyed your stay with us. Hopefully we can have you at another occasion again with us. All the very best to you and sincere ,Alex' regards yours, Christina Perren

    Reviewed 1 week ago

    What a fantastic hotel . So comfortable , everything you could possibly need or want on tap. The restaurant food is fantastic with such lovely waiters just wanting to please. Particular thanks go to Vojtech who looked after us so well and made sure our...More

    Thank georgeWelshgal
    Response from Anna Maria B, Manager at Resort Hotel AlexResponded 1 week ago

    Dear guest, Thank you so much for your wonderful words. We will pass them over the Vojtech and he will be happy about them. Take good care and wintry Zermatt regards yours, Christina Perren

    Reviewed 2 weeks ago via mobile

    The Alex is always a great place to visit, but especially over New Year. Great location, great rooms, eclectic guests and professional staff. Reliable snow early and late in the season. This year a huge snow bump arrived as we left.

    Thank Mark H
    Reviewed 2 weeks ago

    A very comfortable, relaxing environment, with friendly and helpful staff, great service, excellent restaurant and food, superb facilities and a couple of minutes walk from the Gornergrat station, ski bus to the other ski areas and all the bars and restaurants in the centre of...More

    Thank 2013Olivia
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$311 - US$625 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Luxury Hotel in Zermatt
    • #13 Family Hotel in Zermatt
    • #14 Spa Hotel in Zermatt
    • #42 Romantic Hotel in Zermatt
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Orbitz, Priceline and Travelocity so you can book your Resort Hotel Alex reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    • Also Known As
    • Alex Hotel Zermatt
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    Traveller (399)
    Room & Suite (94)
    Dining (49)
    Pool & Beach (25)
    Hotel & Grounds (259)
    Bathroom (8)
    Family and Play Areas (8)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    KYtravelerAtlanta_GA
    4 March 2016|
    AnswerShow all 2 answers
    Response from Jenny M | Reviewed this property |
    Both Alex Senior and Gisela are alive and well, but have retired from running the hotel having left it in the very capable hands of Rene Hurlimann and Christina, Sonia and Marcus Perren. They are always happy to come and... More
    0
    Votes
    seabee1120
    20 January 2015|
    AnswerShow all 5 answers
    Response from Peter H | Reviewed this property |
    I believe it did although to be honest I'm not sure. As for an outlet that can be used without a voltage converter. All our traveling electrical devices are usable for 110-220 volt so we didn't need a converter only an... More
    0
    Votes
    Room Tips
    "A room with a view to the Matterhorn"
    Read review
    "We had 2 single rooms - both lovely, not the small, pokey type you often get. Nice bathrooms with jacuzzis..."
    Read review
    "rooms with matterhorn mountain view"
    Read review
    "Request a room facing the Matterhorn"
    Read review
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