We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Schlosshotel

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$469*
US$246*
Great Deal
US$252*
US$251*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Schlosshotel
Schlosshotel
Panoramas (59)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

887 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 459: English reviews
Start your review of Schlosshotel
 Click to rate
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Our first time to Switzerland and Zermatt is where we chose to celebrate our 30th anniversary. The Schlosshotel was fabulous. We had an apartment which was perfect in every way except for one thing... construction was going on outside our lounge room which blocked our view of the Matterhorn. We knew May was a high time of renovation around Switzerland...

 Report
Helpful?
Thank Smalls777
Geneva, Switzerland
Reviewed 3 days ago NEW

We booked the hotel as part of our trip from Zermatt to St. Moritz on the Glacier Express & spent the night here before taking the 07.52 train. As the hotel is only 100+ mètres to the train station, proved to be an excellent choice. The hotel only serves breakfast, but offers Good quality & a wide choice for most...

 Report
Helpful?
Thank John K
San Jose, California
Reviewed 5 days ago NEW

My husband and I stayed at Schlosshotel for total 4 nights. We were contacted by hotel days before our arrival regarding the accommodations we need. Upon arrival, we were kindly told that our room was upgraded to a bigger space. When we opened the room door, we were mesmerized by the view of Matterhorn and the warm and comfortness of...

 Report
Helpful?
Thank Elaine C
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear F6336MZelainec Thank you very much for your time to rate your stay at the Schlosshotel. We are happy to hear that you enjoyed your time here in Zermatt and liked the provided service before and during your stay, your upgraded room, our location, the spa area and the staff. Our breakfast buffet is included in the room price for...

Reviewed 6 days ago NEW

Unfortunately, we only had 1 night at this lovely hotel but wished we had more time! The room was large, the hotel within 100 steps of the train station, and the pool and sauna were wonderful. Very comfortable beds! Right next to the Gornergrat sky tram that takes to the most magnificent views of the Matterhorn! Everything in walking distance...shops,...

 Report
Helpful?
Thank H N
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear H N Thank you very much for your fantastic review about the Schlosshotel. We are pleased to hear that you enjoyed your short stay with us and were happy with your room with the comfortable box-spring beds, the central location and the spa area. It would be a pleasure to welcome you again for a longer period. Your Schlosshotel-Team

Honolulu, Hawaii
Reviewed 1 week ago NEW

We were assigned this hotel as part of our Viking River cruise and as usual, Viking never disappoints. This property is a block away from the train station but is tucked away from any noise. Gorgeous lobby and dining room. Very clean rooms and spacious. Very helpful staff. The owner is usually in the lobby and willing to help. What...

 Report
Helpful?
Thank Doug L
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Doug L Thank you very much for your time to rate your stay at the Schlosshotel. It is a great pleasure to hear that you enjoyed staying with us and were happy with our quiet location, the hotel facilities and the staff. We would be really happy to welcome you again in the future. Your Schlosshotel-Team

Bern, Switzerland
Reviewed 1 week ago

This hotel measures up with any downtown city hotel for service, cleanliness, food quality, all attributes I look for in a good hotel. My wife and I spent two nights here at the end of a 2 week Swiss vacation. Although we were tired from our whirlwind train trip around Switzerland, we still managed to go into Zurich twice, a...

 Report
Helpful?
Thank pipelineapollo
Al Ain
Reviewed 1 week ago

Nice people location clean hotel. Good breakfast the tea time 3 to 6 is nice. One suggestion is have your sign show the hotel through the walkway better coming out of the train station. Was confusing.

 Report
Helpful?
Thank rogerc489
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear rogerc489 Thank you very much for your great review about the Schlosshotel. We are delighted to hear that you enjoyed your time with us and liked our location, the staff, our cleanliness and our tea&coffee corner for our direct booking clients in the afternoon. The signing to our hotel starts near the Gornergrat station and to help with the...

Singapore, Singapore
Reviewed 1 week ago via mobile

We stayed in a suite. The rooms are big and hotel has good facilities with gym, pool and games room with foosball and billards. It is located near the station, about 3mins walk. Will stay again when I ever visit Zermatt again.

 Report
Helpful?
Thank tingting310894
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear tingting310894 Thank you very much for your amazing review about the Schlosshotel. It makes us happy to hear that you enjoyed your stay here and liked your suite, the hotel facilities and our location. We would be delighted to welcome you again with us if you visit Zermatt in the future. Your Schlosshotel-Team

India
Reviewed 1 week ago

We came to Zermatt on 9th May 2017. The hotel staff is very cooperative. We mailed them the details of our train arrival, and there was a battery operated shuttle(Zermatt is a car free village) waiting at station on time. Hotel is nearby station. The rooms were very nice. The SPA is good, breakfast was also very good.

 Report
Helpful?
Thank Dr Santosh K
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Santosh S Thank you very much for your time to rate your stay at the Schlosshotel. We are really pleased to hear that you enjoyed your stay with us and were happy with the provided service before and during the stay, your family suite, our location, the spa area and our breakfast buffet. It would be a great pleasure...

Miami
Reviewed 1 week ago via mobile

I have been going to Schlosshotel for the last 3 years in June when the weather is great for hiking and sightseeing of the Materhorn in Zermatt. The trails are fresh and the village isn't too crowded yet. Alex manages the hotel with all amenities to enhance your vacation experience. Schlosshotel has a nice spa,pool, buffet breakfast at no extra...

 Report
Helpful?
1Thank Cmak49
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Cmak49 Thank you very much for a fantastic review about the Schlosshotel and that you have chosen to stay with us yet again. We are delighted that you enjoyed the spring time in the village and were happy with the hotel facilities and the provided service from Alex and the hotel staff. We are looking forward to welcome you...

793 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (283)
Viewed
View from Room (29)
Viewed
Dining (16)
Viewed
Hotel & Grounds (44)
Viewed
Room/Suite (60)
Viewed
Bathroom (14)
Viewed
Pool/Beach Area (7)
Viewed
Family/Play Areas (8)
Viewed
Other (105)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (457)
Viewed
Amenities (42)
Viewed
Other (67)
Viewed
Deluxe Room (29)
Viewed
Deluxe Room with Balcony (36)
Viewed
Double Deluxe Room (22)
Viewed
Indoor Pool (16)
Viewed
Luxury Suite (46)
Viewed
Penthouse Apartment (80)
Viewed
Dining (49)
Viewed
Style Double Room (20)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (8)
Viewed
Dining (4)
Viewed
Other (10)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.8 km away
Hotel Firefly
Hotel Firefly
#3 of 109 in Zermatt
471 reviews
0.2 km away
Fleurs de Zermatt
Fleurs de Zermatt
#28 of 109 in Zermatt
196 reviews
0.2 km away
Hotel Alpenhof
Hotel Alpenhof
#15 of 109 in Zermatt
413 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Hotel Matterhorn Focus
Hotel Matterhorn Focus
#5 of 109 in Zermatt
576 reviews
0.4 km away
Parkhotel Beau Site
Parkhotel Beau Site
#8 of 109 in Zermatt
737 reviews
0.3 km away
Chalet Hotel Schoenegg
Chalet Hotel Schoenegg
#11 of 109 in Zermatt
473 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Thanks to the Schlosshotel's central location in Zermatt, you can enjoy our fabulous facilities just 50 m from the station, a stone's throw from the main street and directly next to the Gornergrat railway. ... more   less 

Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt 3920, Switzerland (Formerly Alex Schlosshotel )
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: €194 - €423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Schlosshotel 4*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Priceline, World Independent Hotel Promotion, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and Hotel.de so you can book your Schlosshotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt
Hotel Style:
#4 Family Hotel in Zermatt
#6 Ski-In / Ski-Out Hotel in Zermatt
#7 Luxury Hotel in Zermatt
#8 Spa Hotel in Zermatt
#26 Romantic Hotel in Zermatt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Schlosshotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Schlosshotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for larger rooms.”
861hn, 24 May 2017 | Read review
“very quite, clean and near train station”
jorgedL4285MC, 13 May 2017 | Read review
“Pay for a room with a view of the mountains - it is worth it!”
HollyMac2, 13 May 2017 | Read review
“We loved the penthouse - plenty of space for a family of 5 and the perfect place to relax after a hard day of skiing!”
AngieC728, 1 May 2017 | Read review
“Definitely ask for a room with a view of the Mattherhorn!”
tkmtravel7, 24 Apr 2017 | Read review
5 of 5
Priceline
US$246* /night
View Deal
Booking.comUS$252
Expedia.comUS$251
AMOMAUS$469
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates